Extremely unprofessional experience with Pacific Dental Group. I had a confirmed 12:00 PM…read moreappointment, but when I arrived in 36°C weather, the office was completely closed. No one had the courtesy to notify me beforehand. To make matters worse, they claimed to have reached out "multiple times," but my records show only one missed call with no voicemail or follow-up text/email. They clearly have the ability to text, as they did so only after I arrived to a locked door. Avoid this place if you value your time.

My children and I have been going to Pacific Dental Group for over a year, and we have been…read moreextremely satisfied with our experience. The team is gentle, wonderful with kids, and consistently professional. The office is always clean and welcoming. Thank you for taking such great care of our family.

The staff is very nice and organized. Dr Chen is very patient and explains procedures thoroughly. I…read morewould recommend them to all of my friends

Excellent dentist and staffI always feared going to the dentist but Dr Chan and Staff always make…read moreyou feel comfortable and calm. I refer many family members and friends so they can also have a trustworthy dentist. I totally percent recommend

I needed a cleaning and a few issues with my teeth checked out. As a dentist, I can't check or take…read morecare of the issues in my mouth, so I came to see Dr. Willis. This dentist 100% recommends Dr. Willis. I was really impressed by the efficiency of his assistant when she took X-rays. The intraoral camera is awesome because Dr. Willis can show you where the problems are. I like the fact that he also takes his time to review everything with you. Nothing is rushed and feels calm, relaxed, and zen, much like Dr. Willis himself. Got my cleaning done, got my teeth flossed and polished, and a fluoride application and I couldn't be happier. I need to come back for some work (bummer), but I know I'll be in good hands. Appointments are easy to make and you get lots of text reminders. Thank you Dr. Willis and his staff!

I spent many years fearing of going to a new dentist ever since my old dentist retired during COVID…read more(uncertain dental insurance policies/plans, trusting dentists, etc...). I discovered Hsieh Dentistry thanks to my wife and got to work with Dr. Willis Hsieh. He's super informative, patient, and educational in how to take care of my teeth. He explained to me my options in terms of issues I had with my teeth (deep cleanings, wisdom teeth erupting, etc...). He was never pushy about a procedure, and simply gave his recommendation and what was urgent that should be taken care of. I came out knowing more and feeling secure. He was also quick, yet gentle/thorough with cleaning my teeth as well as replacing an old chipped filling I had (got it ~10 years ago from my old dentist) which started to decay my tooth. Fortunately, we caught it pretty early on and I didn't need a root canal. Everyone at the office is really kind and sweet. The front office, who's ran by Wendy, was very patient in explaining how my dental insurance works and everyone there from the dentist, front office, and assistants were professional and made me comfortable in every way. I was always scared to go to a dentist since 2020, but I feel taken care of here and I think I just found my forever dental office/dentist with the team that works there!

Very professional and considerate towards me during my first time. I would definitely be coming…read moreback. I also recommend for any one that is usually scared of dental work to try this place.

First reviewer?! I…read moreusually dread going to the dentist... and I am one of those floaters that will go only when something hurts. After I got dental insurance through work... I shopped around about 5 dentists until I finally found THE PLACE. I love the clean office, love all the front office staff, love how they don't try to cross-sell, love their recommendations, love love! With that said, bear in mind I've only visited twice thus far.. but I will be going back very soon for my semi-annual cleaning.. so I shall update my review shortly!

Great staff and dentists - I've had my teeth cleaned by Dr. Chan and the other Dr. (girl). Both are…read moreexceptional. Minimal wait time, and they don't bother me much. No news is good news here and they do a great job. I do wish I could get a nice goodie bag from them at the end of my visits (toothbrush, toothpaste, floss, mouthwash).

This was my first visit to this dental place since I was looking for a new dentist in the area. I…read moresaw many good reviews on my dental healthcare app so I decided to make an appointment. I did not have any problem scheduling an appointment. This dental place is located on Nogales and Colima inside of a plaza. My appointment time was 9 a.m. and I got there at around 8:30 a.m. However, I saw they put on the "open" sign at around 8:45 a.m. The front desk receptionist called Valerie was nice. She asked me to fill in the forms (about 4 pages) because I'm the new patient. The place was small and a bit old school but it was clean. I've been to a few new & modern dental places but the quality of care was not good. What I'm focused on is the care quality and service. I've waited about 10 minutes because she had to check my insurance. Then a lady called my name to go inside. (I forgot her name and she's also very friendly). The place was small inside and some of the equipment was a bit old but they were clean. However, she helped me to do the X-Ray gently and efficiently. I had many bad experiences at other dental places on doing X-Ray because my jaw bones are small so it's not easy for me to bite that X-Ray thing. She was so gentle and fast and I didn't feel pain at all. After that, she helped me to do the polishing first (many dental places do it at the end), and then Dr. Chan came in and examined my teeth and helped me to do the cleaning part. I'm surprised because many dental places have hygienists to do the cleaning. Dr. Chan is friendly and knowledgeable. He's also gentle on cleaning my teeth. The whole process was fast and easy and I left the dental place around 9:30 a.m. The staff are friendly and welcoming. I already scheduled my appointment about 6 months later.

Dr. David Kim and his team are exceptional…read more Beside the standard X-ray they utilize a camera system atop each tooth to give you a perspective I've never seen myself. Dr. Kim explains what he is doing, his concerns, and risks / potential risks flawlessly. Wording is direct and concise. He and his team project confidence and knowledge. Glad I found them...well, my wife found them ;)

Beautiful Dentisry is one of the best dentist I have been to. The staff and doctors are all very…read moreprofessional, patient, and accommodating. I highly recommend giving them a shot for your dental needs.

I've gone through DOZENS of dentists. All were terrible. A friend recommended Dr. Chou and I never…read morelooked back. It has probably been over a decade. He tries his best to make any procedures as comfortable as possible and educates you pre and post check. It's a long drive for me each time but 1000% worth it. Staff is also super friendly, knowledgeable, and professional. Everything is explained clearly and they're communicative so you're always in the loop. There's no point looking anywhere else.

Best dentist in town. No doubt. He is patient, professional, and skilled! I stopped fearing going…read moreto the dentist since I came here. His front office staff is also amazing people. All good human beings.

I've been going to Dr. Chen for 20 years and today, I was lucky enough to be seen by his sweet…read moredaughter, Dr. Julia Chen! Wow she did an EXCELLENT job and "went to town" on my teeth! She provided advice and education for my specific situation. She listened and went out of her way to help me! My teeth look and feel amazing! I'm so glad I got to meet her and I could only expect the best since her dad is Dr. Chen! I look forward to having her as my long term family dentist!

Everyone here is really nice! It was my husband's and my furst time here. They don't over schedule…read moreso they take their time with you. Daniel the dental assistant is very nice and Dr. Chen is so caring and thoughtful. He did an excellent job on our cleaning and filling out some root canals where the roots were already exposed. Great prices too, they take cash so make sure to bring cash. We will definitely be back.