I loved my dress from Sho-Ane! She asked me what my vision was for my dress and she was able to find exactly what I needed. She and her assistant made sure that I had everything I needed to have a complete look. Alterations were completed a week before the event giving me plenty of time to get my dressed steamed. I'll definitely be returning when it's time for my daughter to go to prom! read more

Sho-Ane's Bridal & formals - Augusta Prom Night 2023 - Bridal Near Me - North Augusta, South Carolina

My group was quoted a price on two dresses then, after some of us had ordered, she said she gave us the wrong prices. Instead of owning up to her mistake, she was trying to get us to pay the difference than what we were quoted. She then refused to refund the people who had already placed their order. She ordered the last dress two weeks before the wedding day even though we had paid her months in advance. The dresses we received, some of them don't fit at all. Even though we gave her our measurements. They fit like they came from Wish. The sizing is so off, like she ordered us whatever size she wanted to instead. Still refusing to refund us, she didn't even offer to help FIX the issues with the dress. The response was all sales final. Go to David's Bridal, you'd get better service and prices. We wasted $118+ from this crook. read more

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I've enjoyed the available selections at Sho-Ane's for many occasions. She was originally on Broad St in Augusta. They carry a large variety of dresses & accessories. I recently bought shoes there & was able to have a dress hemmed that was not purchased there. I am always happy with any adjustments needed. Sho-Ane is a true hard working professional. read more

I need to start looking for a bridesmaid dress now for a wedding next year since I'll be moving overseas. The bride called and asked what sizes they have and she was told up to 28. I'm an 18-20 so this is perfect. I walked in today with my mother. Sho Ane asked if she could help us. My mother responded with, "Hello! We are looking for a dress for her." Sho Ane looks at me and goes, "Oh we don't have your size." No offer to measure me to see if something could be ordered. Nothing further. Just turned around and went back to talk to someone in the dressing room. Perfectly fine with never giving this woman my money. read more

Sho-Ane's is amazing. Do not listen to what these reviews are saying. She is brutally honest and helps you find what you're looking for! I bought my wedding dress here and it was the first place I went to in Augusta that was honest with what looked good on me and didn't sugar coat anything. I also purchased my flower girl dress from here. They offer affordable dresses that are absolutely beautiful. I can not recommend this place more! Two of my friends later bought their wedding dresses from here also. read more

Such a wonderful place and wonder dresses! Sho-Ane helped make my dreams come true by designing my dress several years ago. She made a beautiful dress that incorporated everything I wanted, this included a full length dress that allowed me to ride my horse and then had a trick skirt so I could spin out of the long skirt during my first dance and end up in a knee length dress for a faster paced dance. It was beautiful and got so many compliments! She made it so easy!! We lived 2.5 hours away and she worked with me to get everything ready and perfect before the wedding. read more

Avoid at all costs!!! Bottom line: Sho Ane promises wonderful alterations but can't deliver and involves months of hassle. I went to Sho Ane's in September looking for a wedding dress. I found a gorgeous gown and paid for it that day. Months later, in January, I still hadn't heard from Sho Ane if my dress had come in and was ready for me to try on. Turns out, I got the dress right off the rack (which was too small for me), and it was just sitting in the back while they waited for me to call and make my first appointment. I expressed at the initial try on before I purchased the dress that the straps on the dress didn't fit right. Sho Ane promised me that she could get it fixed and it would be no problem. At my first appointment in January, she had me pay my alteration fee before she could start fixing the dress. Then Sho Ane also told me she couldn't fix the straps like she originally said because of the intricate beading on it. She was going to try to make it work and do what she could, so I left and waited for the call to come back. After a week, I got a call that my dress was ready. Eager to try it on, I went back and she hadn't fixed ANYTHING on the straps. She just hacked at the bottom of the dress, which is tulle, to make it shorter, but it was left with a jagged and uneven hem. Fast forward to March: I've gone back four or five times to see if Sho Ane could fix what she said she could, and a new problem would arise each time. I told her I just wanted to take the dress with me, but she wouldn't let me and wanted to just fix it herself. At the last fitting I went to (which was in a new location that they didn't even tell me about on the phone), I saw that she hadn't even attempted to fix any of the problems again. She just held my dress for two weeks and called me that it was ready without fixing it. I just said I was taking my dress, and that was that. The lady stuffed my dress into a clear bag and let me leave with my dress, which I now hate due to the fact that it's too small and unable to be fixed so it's comfortable. I'm going to try to find somewhere else that can hopefully alter the dress into something wearable. My wedding is in May, so I'm left with less than two months to find someone else to fix it the right way because of all of Sho Ane's mistakes. Again, save yourself months of headaches and worry and don't shop at Sho Ane's, especially not for one of the most expensive and important dresses you will wear. read more

We've been to over 20 shops looking for the best dress. The staff here is the absolute best EVER!! Sho Ane is so wonderful! Will come here for any formal wear!! read more

Sho-Ane's Bridal & formals - The best formal shop ever! - Bridal Near Me - North Augusta, South Carolina

Part 3 After leaving I had been through so much with her that it made me physically sick. I went on to look at the reviews on Sho ane's store. I read all the reviews on yelp, google and Facebook. They all had the same situation of up charging ridiculous amounts without their knowledge, there were also multiple cases where the customers received dresses that were completely different that what they ordered. Which I already had an unsettled feeling that this was going to happen to me because of the first phone call. After reviewing not only my nightmare of an experience but all of these other people's as well. I decided to go back to Sho Ane's shop and tell her that I wanted a refund. She replied, 'Don't be like that!' As if I was being unfair or cheating her out of her money. She then said that she has a sign saying no refunds. This was typed out with a long paragraph in very tiny words and was placed all the way to the very corner of her desk where it isn't visible! Also this sign wasn't out either time that I've come in. There's nothing on my receipt saying no refunds nor was I told the deposit was nonrefundable. She then refused to give me a refund even after I asked her if she could call and cancel it considering it hadn't been long since we ordered it and it wouldn't be ready until January! She just refused to help us in any way. She told me ' You went to another store and they're making you do this!' And went on talking bad about every other bridal store in Augusta and why her's was the best. And it was aggravating because I just wanted her help on these issues with her store it had nothing to do with other business in our area. For so many reasons I have no trust in this shop or trust that they even ordered the right things for me! I have been through so much emotional distress, she's robbed me of my joy in this time that has been an exciting time I like other bride's have looked forward to my entire life. But also my money and she didn't show the slightest amount of concern. Nothing she was saying made sense, she talked about and did everything else but help me. This is has been a recasting experience for me. As brides this is most of the time one our first Big purchases that we've had to buy. But It's also such an exciting time for a bride finding a dress and being caught up in this big event, you're thinking that this person is helping you and you're not thinking they're looking to take advantage of you. But this is what's happening and it's an extreme disappointment but also frustration of not only the financial loss but the emotional distress of it all. There's no organization and if I knew it would be this bad I would have never given her my money at all. read more

I went here to be fitted for a bridesmaid dress on a Saturday. Sho Anne measured me in the middle of the store and asked me if I was going to gain more weight before the wedding. They didn't have a dress for me to try on in any style. Then when I went to pay, they charged me $30 extra dollars for a plus size!!!!!! They charge an extra $20 for sizes 18-22 and an extra $30 for 24-28! To top it off, they then charged me 3% to pay by card. I assumed the up charge on plus sizes was due to the manufacturer, but after leaving I looked around and found that Mori Lee (the brand of the dress) charges one price for any size of style of dress. They have a no return policy. While I was there, the girl told me they wouldn't order until the following Monday, so I called back and asked to cancel the order. She said once ordered there were no returns. I pointed out that it hadn't been ordered yet. She said Sho Anne would have to call me back. She never did. I called back twice and Sho Anne would never return my call. read more

Horrible service. They committed to have my alterations (just the length of a dress) by a day and time and when I went to pick it up, they have not even started on my dress. I couldn't believe it! and in top of that they had an attitude. The worst part is that I needed the dress for an event that week...I had to go around and tried to find a last minute place to fix it for me. Shame of you Sho-Ane!!!!!!!!! They get 0 stars! read more

If I could give a 0 I would. My sister chose this bridal shop for her bridesmaids dresses. We were told to send our measurements and they would pick our size according to the size chart since we are all in Miami. For starters the order sat there for 30 days before being placed and the young girls response when I asked her why it took 30 days to place the order she responded because they were busy and it was prom season. Fast forward to receiving the dresses. They took it upon themselves to size everyone's dress up without consent. Some girls got dresses 2 sizes bigger. When I called to complain not one apology was given and basically said they all needed to be altered regardless. Super unprofessional would not recommend to anyone. The dresses were over $250 and now everyone has to pay extra to get them altered. And no time to return or exchange since the order sat there for a month without being placed. read more

scammed my family out of money! wouldn't refund her because she wouldn't purchase bridesmaids dresses from them! very unprofessional! beware!! this is clearly a issue! don't waste your time or money because you won't get it back dealing with this business!! read more