I honestly don't know where to begin - and if you look at my other reviews you'll see "finding…read morewords" isn't usually a problem for me. I worked with Marco on the sale of my condo and couldn't be happier. I had met with several agents before finding Lucid and while I liked all of them, Lucid's commission structure interested me greatly. Marco and Gary came to see my condo and I shared with them where I wanted to be price wise. I thought my expectations were in check, however, they firmly believed that my property was worth a large 10+% more than I thought it was worth and significantly more than the other agents "swore" I could get for it. In fact, when I mentioned my ideal price to another agent (which was much less than what Marco wanted to list it for) the agent suggested I hold on to it for another "couple" years so that it would appreciate. When Marco told me what he wanted to list the property at, I was a little concerned (because it was SO HIGH) and a part of me began to question whether or not this was the "catch" on the "hourly model" with Lucid - that they price high so they can bill bill bill. This, absolutely, is not the case. Marco was right on with his pricing analysis! The property received several offers within the first four days of listing and closed within 40 days after we listed. The process was so seamless and Marco was so hands on I, honestly, felt like I was his only client for that month. During the negotiation phase with the buyers agent, I REALLY wanted to accept their first offer (it was tens of thousands more than I was willing to accept) but Marco calmed my fears and coached me through being aggressive. I was afraid, again, that his desire to stand firm was because there was no "harm" to Lucid if it didn't sell (since I was paying hourly) but - like the listing price analysis - Marco was spot on with his advice to me during the negotiation phase. I can't recommend Lucid, Gary and Marco enough! I have referred my friends to them and I will shout from the rooftops to anyone that is willing to listen to me - this brokerage is amazing!!! You will get white glove service and expert advice. Mind you, I saved over 48% in commission fees and got BETTER service and TENS OF THOUSANDS of dollars more than other agents told me was possible. I couldn't be happier and Lucid Realty has acquired a client for life. If you want to save money, receive better service, get a higher price, and truly be "wow'd" look no further. I am a firm believer in that if it "seems too good to be true" there is likely a catch. I assure you, however, there is no catch! Thanks, again, Marco!

After our parents passed, my brother and I kept the home/house we grew up in as a rental. When it…read morecame time to sell it, our vision was clouded by history and preferences of retired guys. For us it was a home & not a building. Marco helped us choose a decorating scheme that attracted contemporary buyers and suggested a way to stage the living room that we couldn't have dreamed of. After the prep, he had 2 offers after 7 showings. One of them was full price and "as is". Marco helped with negotiations after the village's pre-sale inspection came back with requirements that would be found in new construction and were not common when the home was built in 1950. The house was listed after Labor Day and closed at the end of October. I recommend Marco as a realtor and would not look anywhere else.

I worked with Laurie using her to help us find a home in the North Chicago area in late summer,…read more2016. We were planning on relocating from Southern California and needed someone who had experience as an agent and knowledge about the area. We searched online and found a unique home that we thought would sell quickly. Laurie and her husband Jeff (also and agent) went and looked at the house on our behalf, took photos and offered their personal perspectives about it to us before we would have ever been able to travel and see it ourself!! I knew right at that point that I had found a special agent. Laurie is VERY responsive in all forms of communication. We exchanged emails regularly during our search over several weeks. After a few weeks of working with her, I traveled to Chicago to look at several homes. Laurie was out of town during my visit due to previous vacation plans, but made sure that I was well taken care of by another agent from her office during my visit. Laurie had an outstanding attitude during all of our communications. She truly loves what she does. After my visit to Chicago, we decided not to relocate to the area. Laurie took the news without a bit of disappointment and still wanted to be of help in any way that she could to us. That is the true mark of a professional. If you are looking for a seasoned agent with an outstanding attitude that loves doing what she does helping her clients, Laurie is your best choice. If you work with her you will not be disappointed.

After my Brother's untimely passing, I found myself in unfamiliar territory as the person…read moreresponsible for selling his house. Laurie and Jeff were extremely patient and professional during the months-long process of bringing his house to market. They provided advice and insight that was incredibly helpful. Their years of experience in the industry clearly made all the difference and they left nothing to chance. When it came time to list the house, they did a fantastic job - I couldn't believe how many showings were arranged in such a short period of time. Long story short, we had the house under contract within 3 days for $27K over asking price. The closing went without a hitch. I'd say that's a 5-star performance in any book!

This is the second time working with Angie and once again, another great experience! With her…read moreknowledge of the industry and insight, she made the whole process for looking for my next property so much easier. If you're in the market for a new home and need a pro, I highly recommend Angie! Thank you again Angie for all your help!

Hallelujah y'all, my house is finally sold! The process was more stressful than buying a home and…read morewe are so glad it's over. We originally contacted Angie in the beginning of July. We wanted to work with her based on her sales history within this past year. At the time, her profile showed 59 sales. She had great reviews and with 16 years of experience, we wanted to work with someone who is a seasoned agent. Hubby did most of the correspondences and all were answered immediately. Being first time sellers, we had tons of questions, especially the whole logistic with living out of state. Angie assured us that she's worked with several out of state clients and explained the process to us. All the paperwork was done electronically, so that part of the process was super convenient. She did a home evaluation with my nephew and pointed out the updates that were needed. At that time we were not clear that the updates were pretty much required but we had thought they were just suggestions. Our plan was to do what we could and give credit for what wasn't finished. My nephew did what he could to help us out, but as the weeks passed and due to the amount of updates, we were eager to finish things up so we drove up there on Labor Day weekend in hopes of finishing up what we could. That was when we meet with Angie in person for the first time. She was personable and straight forward. She reiterated the updates and made us realize they're really not optional, such as painting the wood trim. She explained the painting is necessary since houses with peeling paint can not be shown to certain buyers, and we wanted to appeal to all buyers. Once the updates were completed, Angie set up a professional photographer to take photos for the listing which is included with her fees. We had an offer after two weeks and man, they tried to low ball us. It was ridiculous. We countered back and forth and finally came to an agreement. In hindsight, we probably would have gotten back more if we listened to Angie, but were motivated sellers and didn't want to lose out on the deal. Any problems that occurred along the way (and there were many), Angie went above and beyond took care of them all. She is a workaholic and provided excellent service. Despite a personal emergency towards the end, she still did not let up on the follow-ups and stayed on top of the file no matter. We would highly recommend her.

The absolute highest recommendation! Very professional realtors who sold my home in only 8 days…read moreafter having it on the market for over ten months with another realtor. Lexie and Shannon are masters of their craft and will get your home sold, and fast. Definitely will list again when the time comes! 10/10 recommend to all my friends and family

Phenomenal team! Shannon and Lexie have been clients of mines for years. They worked so hard to…read moreget my family a home that fits our requirements in such a small radius with an average loan amount. Calling the whole neighborhood in the school zone and subdivision that we wanted to live in. They really went the extra mile to help us in anyway possible. I definitely would recommend them to all of my clients!! It's so surreal! We can't believe we own a home!! Thank you to the Lyons team for helping us get the place that we can call home

Let me start by saying, I would never recommend doing any sort of business with the RentGreat…read moreAgency to my worst enemy. Unfortunately, I didn't have a choice as the building I was renting was purchased by a new owner who had Rent Great managing their properties during the end of my lease. As an educated and certified young professional working in forensics, this Company was screaming red flags from the second that they began communicating with me. Their website contained a page with staff names and the pictures of all the staff were pictures of babies. Nearly every email that was sent to me contained grammatical or spelling errors which I found extremely odd considering they claim to be an "accredited business."  I immediately felt like I was doing business with a bunch of uneducated children.  Before even asking me what I would be doing once my lease ended, they sent me multiple emails with move out instructions. I found it weird that this was the first communication I was receiving from them as the new owner. It took a turn for the worst when one day the power and heat in the building's stairwell, that the owners are required to provide per the terms of the lease, were not operating. This was the second time that this had happened in under two months. I emailed the new owners as soon as I noticed the outage as I feared that we would not have hot water nor heat for another 30 degree night. I also left a voicemail and submitted a maintenance request but heard nothing until the following morning. I received an email stating "you should certainly contact your former landlord and the former owners to ask why they have had this shut off even after we Transferred this service to our name. They are the ones who stuff of the power not us." Please notice the lack of professionalism,accountability, spelling errors, and grammar in this email. Given that they were new owners, I was confused why I or the previous owner would be responsible for finding a resolution. So, I called COMED and they informed me that the current management of the new owners had to contact them in order for services to resume. I informed the COMED agent that I was told by the new owners that I or the previous owner had to figure it out. The agent advised me to call the city to report the management agency. After the call, I emailed RentGreat expressing my frustration with not only the situation but the unprofessional manner that they were handling this. They quickly replied with the email attached stating that the situation was all my fault since I had called COMED reporting and outage, that I made the right decision to move out and that I was a nasty person. I was extremely taken back by the response considering this was coming from an "A+ Rated" Business on the BBB which they loved to share. It began to feel more like a threat and personal attack to ensure that I move out as soon as possible. I shared the email with my friends and family, and they were all stunned. Out of extreme frustration, a relative angrily called and confronted the individual that was sending the aggressive emails. Shortly after this call, I got an email informing me that they had received a "threatening and violent call" that they recorded and allegedly reported to the police. RentGreat "demanded that I cooperate with the police investigation regarding this matter." Before I finished reading the email, I received a phone call from a man named Jack at RentGreat who threatened that I cooperate with their police investigation and hung up before I could even speak. Minutes after the call ended, they sent me an email with a picture of my relative stating "They are assigning a detective from the criminal division to assist in this investigation" because their cowardly employee was seeking medical assistance for severe emotional distress signing the email "Sincerely, jk ." I couldn't help but laugh that their employee could hide behind a screen sending such unprofessional, malicious emails, but couldn't take it when it was given right back to her. If this employee is reading this, I recommend getting a real education and learning how to work in the field of business where you provide professional services to customers. I would also recommend growing some thicker skin if you're going to hide behind your screen firing off such vicious and hateful emails to individuals that are doing business with you.   If readers get anything from this review, I hope it is to NEVER do business with RentGreat. If you do, make sure you keep all the receipts of the comical yet unprofessional emails they will send you! It was comforting knowing that several other tenants in my building shared similar horrendous experiences with this company. Thanks RentGreat, you were so far from great! I look forward to never doing business with unprofessional, uneducated individuals like you ever again .

Me and my roommates moved into their property on Sheffield in August. The building is in great…read moreshape, rent is reasonable, and maintenance requests are always addressed!

She is a wonderful and honest person. I felt like a had a friend and a guide by my side the whole…read moretime. She is always ready to help you and advise you on your purchase, so that you don't invest your money in something that you don't wont. She is very knowledgeable about what she does and pays attention to the smallest details: defects, quirks, errors in paper work, etc. I strongly recommend Barbara to anyone looking to buy a house.

Not only was Barbara excellent at selling our home within 24 hours but she was an all-star helping…read moreus find our forever home. She was so helpful making herself available almost around the clock, offering guidance all the way through our closing. A true professional she made the experience as easy as possible through all its ups and downs.

Kathy Volpe is a wonderful asset to your real estate journey. She is very knowledgeable about the…read morearea, neighborhoods, house value, keeps an eye out for what is important to you as a buyer or seller. She is a proactive agent, flexible with her time, honest and understanding of your needs. She fully understands the whole buying and selling process and has great resources as you go through the process (appraisal contacts, attorney, etc). I have known Kathy for several years. She helped me find my first home in Lombard, helped me sell it (and my husbands condo) and buy a new home once married, then when divorced guided a single mom to a perfect location (where I have lived for 13 years now), and has recently helped my elderly parents buy a home as they relocated from across country to be closer to me.

I selected Ms Volpe to sell my parent's house after reviewing her annual sales record. She staged…read morethe house and during that time she told me that the house would sell in 1day. We struck a wager - I lost - it sold in 1 day. Very professional and competent. I do not hesitate to recommend her.

I'd like to recommend Lori Wray as a knowledgeable professional to help with a housing search. I…read morewas interested in applying for a rental property, and she was helpful in answering my questions promptly and sending me a copy of my credit report after processing it through a third party. While I didn't end up renting the property due to another that came available, Lori was very nice to work with, and I appreciate her personable assistance and understanding of my situation.