The past two times I have come in here, the cashiers are so rude and act like I'm interrupting them…read moreby wanting to check out. It's the same two people, an older white male with grey/white hair and a younger/middle aged woman with tan skin and brown hair. The first time I came in they were having a conversation and didn't even notice me standing in line until I continued to walk up. If you could redeem certain coupons or DSW cash online, I would never come back to this store. Everyone else seems fine, all the people working on the floor are helpful and kind, it's truly just the cashiers.

Received a $30 off coupon from DSW. Picked out a pair of New Balance running shoes. Cashier…read moreattempts to use said coupon and informs me that NB is excluded. The list she looked at to find the exclusions was huge. You basically get to use the coupon on an off brand shoe. Easy for women as they have many brands to chose from. For men, there were literally no shoes that weren't on the exclusion list. You have to give it to DSW, that's a great ploy to get someone to the cashier. I'll always buy my shoes direct from the maker or via Amazon going for. I'd rather pay more than contribute to shady marketing. Bye DSW.

I began my Kositchek's experience in 1991 as an MSU graduate student. I needed to upgrade to a…read moreprofessional suit from a mens store--that is, not a women's store that happened to sell mens suits. I moved away after graduation, but I returned from Indiana and four locations in Illinois across the decades. Many suits, sport coats, and bow ties later, I have not found an equal to Kositcheks. I even interacted with a person who traveled from California, so Chicagoland is not a record distance, but worth the travel and two to three-night stay. Their commitment to shipment is superb insofar that the tailoring and alterations are conducted expertly. I give them two thumbs up and a high five.

Best men's store in the United States! Great products. Great service. Great inventory. On-site…read moretailoring.

Ran into to check out their collection of Sorels (none) and pick up an Ugg boot care kit. Tried on…read moresome Hunter boots while I was there. The girls working weren't the friendliest, they weren't rude, just didn't have the outgoing bubbly personality I'm looking for when I'm in the mood to spend money. I was really bummed by their lack of Sorel. Trade home must get them only based on demographics.

Clueless manager in the Lansing/Saginaw rd. store. Have a problem with 2 month old boot and the…read moremoron doesn't even know that Red Wing covers a 12 month warranty. Product pushers is all that store does. Wouldn't waste my time dealing with that store, would try another. Time to start making people do their job, instead of just collecting a pay checks. Idiots everywhere, God help us all.

I continue to have outstanding service at ghis location. Just picked up a pair meant for warehouse…read morework but breathable and they are perfect!

I went to Macy's to look for a white blouse and a skirt. I found an elegant white blouse and two…read moreskirts at a price I couldn't pass up. I did buy another white blouse that was a Karl Largerfeld that was substantially more. I found 4 great purchase articles, at a great price.

For my birthday, my clueless in make up boyfriend went in here to try to find me a bronzer. He…read moreended up talking with the Clinique lady and decided on a duo, compact bronzer, highlight knowing I don't really use highlight, but thought that it could be interesting. She then realized she was out of what they were talking about and she sold him a $50 highlighter just highlight without his knowledge Ripping off customers for what? You know exactly what he came in there for and you knew that you sold him what he didn't think he was getting.

Love my fresh Jordan's and Kyrie's. Sammy was very helpful, shoutout to her. Everyone is wearing a…read moremask, And hand sanitizer is there too. The store is in a mall. They have a wide variety of shoes. Recommend

Selection is okay, but not great. Customer service is horrible, we were standing in the store while…read moretwo employees were on their phones, and never asked us if we needed help.

I've been here several times. I live by the Novi store but this location seems to have more…read moreinventory of what I seem to like. (I've been to Grandville too...my second preferred location in the state.) Usually when I come in, the few salespeople working are spread out on the floor, but each one eventually comes by to greet me and ask if I need anything, or if I have any questions. I've found them all to be friendly and doting. Their boot selection varies from shipment to shipment but I've bought two pairs of boots from this location specifically because of the service, selection, and the great prices. I realize that other western stores may have higher end boots like Lucchese, but if you're a collector like I am, then you get a lot more value here than anywhere else. I'm a fan of supporting the mom and pops (shout out to Scott Colburn and Howell Western Wear), that said, I like Cody James boots. My girlfriend bought me my first pair for Christmas. That was going on two years ago and I still get compliments on them. I'm a fan of Boot Barn. If you're getting into boots, they're an entry level spot to indulge your curiosities.

The service is absolutely terrible. Not greeted when we walked in, not helped when browsing. We…read moredidn't even see another person in there. I could've used some help instead of them hiding in the back room, giggling. Don't go here if you're looking for ANY kind of service.