I really like this location, especially because it is well stocked with the most popular shoes and the sizes my kids actually want. Jordans, Adidas Sambas, and other hard to find styles are usually available. Parking is in a nearby garage and locals get one hour of free parking. I wish locals had a little more time, but since the store is close to the garage I can usually get in and out without paying. Once inside, shopping is easy and the prices are sometimes even better than Amazon or other shoe stores. I have also picked up clothing here in the past and been happy with those purchases too. Overall, it is a convenient stop when you know what you are looking for. read more

Shoe Palace - Adidas samba - Shoe Stores Near Me - Las Vegas, Nevada

My sister went in to school shop for niece and nephew but left out upset as well as my niece and nephew. I'm not sure if the 2 Hispanic employees are poorly trained etc or just don't like black folks. The female Hispanic employee made it her business to pull the sneakers my sister requested, she then proceeded to sell the shoes my sister chose to another Hispanic lady with a bad BBL! ULTIMATELY my sister had a verbal back and forth to no avail. They spoke in Spanish, which was inappropriate due to the situation and made my sister feel uncomfortable. read more

Ask for the exact shoe I want and they point me to it then let me stare at it for 20 minutes. Whatever lady is working by the front needs to go. Just lost 2 shoe sales. read more

Amazing and friendly service by Owen the visual merchandiser and the manager with the blonde hair. (unfortunately i didn't catch his name) Neat and well organized store with great shoe selection. read more

I live in California and I have been to many shoe palaces. I must say this store is a breath of fresh air. I can't name just one employee because every single one of them are top notch. And I do mean every single employee. They treated my family and I like VIP's. This is now my go to spot for new kicks. Enjoy the Labubu as well. Highly recommended!!!! read more

They don't know how to mark their shelves and all the prices are wrong when you report it they get all mad and and they don't think that customers are always right read more

It's been almost a year since I've traveled to Las Vegas and after checking into my hotel I headed over (again) to SP! I've been purchasing a pair of kicks here for several years. Jordan's and OG patent leather were on my mind. This location always has the latest releases and well stocked in the most sizes. I wear a 42 or 43 they got them here. Always helpful staff and no pressure. Try on whatever you want as many times as you care! read more

Shoe Palace - Jordan's. Always a great selection of new/rereleased shoes! - Shoe Stores Near Me - Las Vegas, Nevada

A wall full of shoes!! Located in The Miracle Mile Shops on the Vegas strip, the Shoe Palace lives up to it's name!! The shoes are organized on the wall by brand, but I mostly stayed in the Jordan and Nike sections. I didn't make a purchase, but I was close, maybe next time... read more

Shoe Palace - Shoe Stores Near Me - Las Vegas, Nevada

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I'm only giving Shoe Palace 2 stars because of the poor customer service. I found my favorite shoes- Air Force 1. For all the staff working, they weren't interested in helping me get the shoes. They were all tied up in personal conversations. The young guy who finally helped me pick out my shoes was exceptionally nice and apologetic. He took my shoes to the register but couldn't ring me up. Literally, we stood there and listened to the lady & guy hold a whole conversation in front of us. Finally, I was going to walk off and just leave. The young employee asked them to please ring me up. The lady went through the process but wasn't friendly or engaging. The Apple Pay nor the tap didn't work. Her comment was, "it's an old system." I got my shoes. They got my money. We're even. read more

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The Caesar's Palace of shoes! This place has all sorts of cool kicks as well as clothes for babies, kids and adults. I ended up buying a pear of shoes for my son - Allen Iverson's Classic Reebok "The Answer" for an unbelievable price. Needless to say, my son loves his shoes and I love this store. I'll be back for sure when visiting Vegas!! read more

I just wanted to take a moment to recognize Amanda, the manager, for the outstanding service. Super attentive, went above and beyond to ensure everything was perfect, and had such a positive, welcoming experience! read more

Footlocker knockoff, but without the selection and overpriced. On the strip in Las Vegas, so that might attribute to some of the prices.

Cool place! The employees are all smiling and laughing and having a good time, and interacted with us like we were friends of theirs. That's an awesome feeling. The shoe selections were really great, and they were quick at getting sizes to try. Great place! read more

Thank you to the staff and Big Louie for having amazing customer service, we made 3 individual purchases, Louie helped me out with my purchase went with the Uptempo's Devin helped my wife, she went with the 270's, my daughter went with the Jordan 6. Thank you Staff, we will be back to see you in a few months read more

I called about Kobe shoes . They said fcfs at 1pm I asked for size 12 they said they have 2. I get there at 1230 the lady at front says if nobody comes by 1 u can get it. So I wait in the front and it's 12:55 and the manager says no it's not fcfs . Liars liars liars . Worst place . I will make sure corporate knows. He said at 12:55 wait till 1 and I will see than leaves the store and the other workers give me crap. He probably wanted the shoe for himself . I can't believe the treatment I got. Maybe cuz I was Armenian. Damn bs . The manager was a tall African American male. Didn't catch his names very rude . I can't bet the service the give at this place . I hope corporate finds out. They even said only fcfs. Damn liars . Ed his name as they said . I think they even gave me fake name . This place is horrible. I will call corporate for sure. Discrimination for sure. I just called the store they said ed. May I ask why like it matters why. Very rude and horrible place . All the workers are rude and liars read more

Placed two orders minutes after getting a notification from them of a sale starting. Woke up the next day and the orders were cancelled. I had two friends that this also happened too. After waiting on hold for 45 minutes the only answer they could give me was inconsistencies in their inventory system was the reason for the canceled orders. I guess they just got a nice 50k+ interest free loan from their customers. Would not recommend whatsoever. read more

What a great local business that gives back to the community.. Everyone is so welcoming and friendly.

Good selection mostly. Terrible/NO customer service whatsoever. Walked around the store for more than 15 minutes and not a single person offered help. Store was nearly empty of other customers read more

This is the nicest Shoe Palace I have ever been in. As a retail manager myself game respects game. T shirts all folded perfect and all the hangars....I mean ALL the hangars facing the same direction. Amazing looking store. Team greeted me at the door and even called out my 3s by name. Well done to the management team and staff. read more

The shoe selection here was great. Mostly the newer trendy type. The prices, for being in Las Vegas, are actually not too bad. Yes, there is a slight markup, but overall they are okay. Service was great here too. A gentleman welcomed us as we entered the store and came around a few minutes later to see if we had any questions. I requested a few shoes to try on, and unlike some other stores that are always out of the typical men's sizes, they brought all of the shoes out. They have active attire here as well. Not a bad place to stop by for some comfortable shoes for walking on the long Vegas strip. read more

Shoe Palace - Shoe Stores Near Me - Las Vegas, Nevada

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Where are the workers? I found a Jordan I wanted, zero help, no workers. Okay...? Then I found a guy by the cashier station. He wouldn't smile, barely would make eye contact. I asked him if he could help me. He said my shoe only had a size 8.5... looked it up, yeah, no other sizes. No workers on the way out either. Just get something online. read more

I was recently in this store and just wanna say what a great staff they're awesome! super nice and knowledgeable. However it was so hot in the store! Luckily like I said they staff was awesome and helped me quickly I was able to get out of there fast and not so furious. They saved me and made my shopping experience awesome but felt bad for them they had to stay in that oven (all sweaty) overall it was a good shopping experience but bring your personal fan so you can look around comfortably! read more

I just want mention she excellent customer service from the manager and the sales man Javier. Thank you !!!!! Big shout out to shoe palace at planet Hollywood las vegas !!!!!!!! read more

Shoe Palace at Planet Hollywood is one of my favorite place in Las Vegas and always is a please to visit this store. I leave near by so I'm stoping there very often. All of them employees specially Ashley are very nice and very helpful. Im sure I will be back in this store as the atmosphere are awesome!!! read more

I want to thank shoe place here at Las Vegas for the hospitality. The manager Ashley greeted me at front, I saw a pair of new balance and she looked up my size for me. Best shoe palace in town for sure. read more

Love this place, great selection And they always got my size..friendly staff and great prices.my go to spot when in Vegas.another good thing is it's right by the parking structure.parking is free, that's Also a good thing. read more

Shoe Palace - Shoe palace fo shoe! - Shoe Stores Near Me - Las Vegas, Nevada

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I want to give a huge thank you to Ashley for allllllll her help today. My daughter is handicapped and it's very difficult finding her shoes because her feet are extremely wide. Ashley was very patient and extremely knowledgeable in the shoes and their comfort. I also would like to thank Tremell for his professionalism. These two are a GREAT asset to your organization. I live in Santa Clarita CA and I am very satisfied with the 350.00 plus purchase I made. Carlise Thomas read more

Came in with my buddy literally right before they closed.. We had just came from a similar shoe/ apparel store where I bought a few things.. Was greeted by a Kenny who helped us from start to finish.. i grabbed like 4-5 things and Kenny helped me the entire time.. We literally were in the store 10 minutes after they closed and I asked Kenny where the manager was because he literally gave us the best experience and did it with a smile after they closed.. That's when he told me he was the manager, I've never reviewed anything before but his service and attitude shouldnt be unrecognized.. I live in Vegas and deff be back read more

They gave the wrong size pairs not once but twice! It's so frustrating especially because their service is good but there's no way for them to fix the problem. read more

Super clean and a lot of selection!! Eduardo was so kind and even offered different shoes when the shoe we wanted did not have our size. Thank you Eduardo for your help :) read more

Chalece is AMAZING. She is the best employee out of all in Shoe Palace. She is so efficient, helpful, and hardworking. She is the only reason I come in this store. HER WORK NEEDS TO BE APPRECIATED!! She is excellent. read more

Great staff but just a shitty availability of shoes and a horrible display. Honestly worst shoe palace over ever been to. There's like nooooo shoes read more

their phone lines do not work. that's why i'm leaving a review of 1 star. i needed to do an exchange for a shoe that did not fit. i called every shoe palace in las vegas for an exchange to avoid coming in and i couldn't get an exchange, i called a different shoe palace for this locations phone number on file and the other locations also have the same number that's out of service on file. i show up to get my exchange and they don't have the size. i even saw their phone on the check out counter and tried calling myself. phone is out of order. please get this fixed as i was probably not the only one trying to call this location read more

Went for a live raffle for satin jordan 1 was late by a couple of mins around 8:05am then they stopped giving raffle around the same time how are you gonna picked winners a couple mins which you advertise it until 9pm thats so unfair for some with a child with em.. read more

+++++ I wrote this review yesterday, and I called them few mins ago, they never remember me and they never figure out this stupid problem. I really wanna say words starting F. but I would not do that. in 2 weeks ago, They charged twice my nike running shoes. At that time, I told them you guys charged twice. they told me it's just pending but it was not just a pending. it actually charged!!!!!!!!I really CHARGED TWICE!!!!!!!!!!!!!!!so I called them so many times to refund my twice charging. They said they'll call me back but they never called me agian and they never refund my twice charging!!!!! They are really poor company and they don't have $82 to refund. really really pooooorrrrrr ewwwwwwwwwwwwwwwwww Warning : If you buy shoes in this store, they will charge you twice times and never refund, never pay you back. ewwww read more

Great staff & management crew the best location I've ever step my foot into to purchase new & upcoming exclusive sneakers!

Service was very good ... actually it was exceptional!! Sharrah & Diounni gave the best customer I've ever had!! definitely need to do something special for them. my card wasn't working and i had a billion questions and they were very patient and answered all my questions. i would for sure come back to miracle mile shops shoe palace just for there service read more

The people here are PUSHY. I wish they could realize how they treat customers. This young girl approached me and told me not to receive help from anyone else yet walked away. Once she saw someone else helping me she confronted me about it and called me fake because I didn't shop with her. Rude employees who look and act like they don't want to be there. I'd rather spend more money at footlocker and receive better customer service than this place. read more

Thank you Adrian and Manager. Deja You guys made our experience so great tonight. Despite that gentleman who was being very rude in trying to do a non return. My son (10) was treated a an all star by Adrian and it was very appreciated. read more

I went to this store yesterday. The woman who rung me up was extremely rude. Obnoxious. I went to pay for my items. I was the only person in line. The woman was at the cash register, folding shirts. She just ignored me for 10 minutes. She just kept giving me dirty looks. I had no interaction with her prior to this. In the meantime, she yelled at several of her co-workers (maybe she was the manager?), very loudly. The entire store could hear her yelling. Then after 10 minutes, she looks at me and says, "Are you ready?" Uh, yeah, I've been ready for 10 minutes, genius. She rang me up, yelled at her co-workers more, and then didn't bother to say thank you or any other normal pleasantries. She was just mean and cranky and full of herself. She acted like she was too good for that job and like she was better than everyone else, including the customers. Another customer came by to pay for her items but she witnessed that behavior and left the store. Overall, a horrible experience. Shoe Palace, do better. read more