Skill is unparalleled. You have to understand what you're walking into. Upon my first meeting with…read morethe shop owner, I felt he was not the friendliest to put it nicely. When I picked up my shoes however, I knew it didn't matter how I felt when I first walked in, what truly mattered was the performance. Did my beloved shoes get repaired in the way I had hoped that they would come back to life? YES. The more I went into the shop over the years, the more I got to know the gentleman, I more I got to know that he genuinely has a good heart and means well in addition to his exemplary skills at a dying art. Never caught his name but thank you for your skill at repairing my shoes! I truly hope an apprentice some day comes along to carry on this beautiful art.

I went to the shop with a strong recommendation and initially difficult to find because it is on…read morethe eastern most and of a strip plaza where there is a curve in the road and One tends to drive past too fast on Route 70 W°. The craftsman is very upbeat and positive, I have yet to pick up my boots, but acknowledge his many years of experience in his craft. I would report further when I retrieve my boots.

Great w / school & sneakers thru the yr's. Very accommodating & polite. The sales person knew how…read moreto add extra padding, padded arch too. T.y.

Terrible customer service. Went in and felt invisible even though, after I was there for 10…read moreminutes, the couple being served left and I was the only customer in the place.

I don't know where to begin. I will start with, DO NOT TRUST YOUR SHOES OR HANDBAG with Pete's…read more"Destroy your merchandise" Shoe Repair! it took 5 months to restore my Louis Vuitton bag that cost $250 for a botched bag that stitching was not straight and leather appears to be fake! the constant calling to check on the bag with one excuse after another. once I picked it up and pointed out my concerns, no apology or reduced rate due to the terrible, unprofessional job but was advised- that they are shoe repair not handbags and do not have a machine to repair bags like LV or Coach. I asked to pick my bag up during the 4th month but was told it would be fixed soon which took another month. THATS JUST ONE BAD JOB. During the same visit, I dropped 2 pair Louboutin shoes off to be resolved for protective buttons. Was told $25 per shoe. paid $50 and received a receipt for $0 balance to only pick them up to be told it's $50 more dollars! The worse part is black polish was everywhere. just sloppy work and MAGA attitude with MAGA gear and pictures of that president they support in their establishment that says, "He was right about everything!" I think they went to Trump University! I STRONGLY DO NOT RECOMMEND!!!!

On May 7th 2026 I dropped off a brand-new pair of boots to get sides straps attached to pull them…read moreon because the manufacturer did not add them and they are pull on tall leather boots at Pete's 208 W Atlantic Ave Haddon Heights. On the bottom of the receipt, it was printed that they'll be done May 29th. My son went in to pick them up in June, and they told him they were not done yet and would call me when finished. So, on July 22nd I called and asked if they were done, they said not yet, and they would call when finished. The woman I spoke with said they were in a box? I said yes. I did not have a good feeling that they had them so long and they had not been worked on yet. So, I went into the store to pick them up. I am only in the area occasionally, as I live an hour and a half away, and took them to the shop when vising family in the area. When I got there, they said my boots aren't here, the woman who does the work takes them to her shop in Runnemede, (which is not far away). So, I told her I was going to go to Runnemede to pick them up. She acted like she didn't like this idea much but didn't say no, but I believe wanted to deter me from going there. She called the shoe repair woman to let her know, but she got no answer (or maybe pretended to call her because she did not leave her a message, but I am not sure about that). She turned to me and said, "It's not like you can wear them now anyway." How does she know where I am going and what I'm doing? I have plans to visit my friend in New Mexico and they wear boots all year round there in the desert. I was surprised she said that, as that has nothing to do with the boots being held without working on them for 2 1/2 months. I asked her for the address and said I would go by and see if she was there, and if she was, I would get them back and take them elsewhere. She said "well she goes out on her run to drop off the shoes she's repaired to all the other many shops she deals with; she is a one-woman operation and has no help or workers. She said maybe she's working on the boots now." I said I doubt it; she's had them since May 7th. She gave me the address and I left. So, I contended with a lot of slow backed up traffic to get to the shop on the Black Horse Pike in Runnemede, it had a huge dog ferociously barking at the glass door. The shoe repair woman opened the door. I told her I was coming to pick up boots, she asked my name and immediately handed me them to me, so I figure the woman in Haddon Heights must have gotten hold of her to let her know I was coming to get them because it was like they were right there near the door. I did not enter and she did not invite me in. She half stepped out the door and handed me the box. I asked her if they were completed and she said no that she was backed up with repairing sandals. I said to her that I dropped these of May 7th. I told her I paid $30 at the Pete's Shoe Repair in Haddon Heights. She said, I would have to get the money back from them. I then drove back to the store and the original lady was at the bank, so I told the other elderly woman there that I got the boots back, and they were not worked on, so I wanted my $30 that they had me pay upfront when I dropped the shoes off. She was very flustered, and incredibly rude. Telling all on and on about how the shoe repair woman takes care of all these other places and is backed up. My thought is if the shoe repair woman is that backed up, clearly, she need help and should hire someone to work with her or perhaps should consider taking in less shoes so she can handle it better. An elderly blonde- haired woman was agitated and abrupt with me. I told her just give me the $30 I paid because I got the boots back (which I brought into the store to prove it). She was very flustered, flummoxed and rude. After stressing and fussing around about it, she handed me the money and told me I was VERY RUDE! I told her she was rude to me! Then as I was leaving, she shouted "Have a nice day! I hope you have the day you deserve!" I told her she was rude, and I hope she has the day she deserved! I then went online and read reviews about their shoe repair, and in the past, they had good reviews back in 2017 and earlier, but many people 2019 and onward were very unhappy, especially regarding boots. I'm glad I took my boots back because I don't trust that whole operation and the way I was treated was horrible. To wait that long and what I went through to get the boots and my money back was absurd and ridiculous. There was another woman there who was way more congenial. She says no one around here does this kind of shoe work anymore. I did find two other places which much higher ratings locally. I wish I had seen Pete's 2.5 Star rating before I went there. Never again. My son takes his dry cleaning there, he lives very close to the business, and he will no longer go there or recommend them after the mean-spirited rude treatment I received.

Did excellent job. Took a little while to find place but nice location, pleasant shop, and owner…read more Reasonable price. Will be back!

The front desk IS NOT CORDIAL! The sales associates are polite and knowledgeable. I use them for…read morean orthopedic shoe ONLY. I wish the front desk was more welcoming. They do have good quality shoes.

We have been using Sun cleaners for years. They have done great alternations for me for weddings…read moreand work clothing as well as pieces I have worn a few too many times! They are always friendly and have helped us in a pinch when we forgot to drop off a suit the week of an out of town wedding! Highly recommend!

Completely sewed my hem backwards. The black thread is in the outside. I didn't notice until I was…read moregetting dressed for the wedding I was in and there was nothing I could do. This cost me $135 too. Definitely won't be going back.

They ruined my expensive Italian shoes!! And blazer!!! They took 5 months to return my items and…read morewhen I finally got them back, they had SPRAY PAINTED my shoe! My blazer was stained and no longer white!! Sadly, Prudy didn't even apologize or care!!! They are the middle person(nothing done in house) so they could care less about your belongings. I will ensure I spread the word to never patronize this business!! $500 worth of items ruined!!!

This place is a gift shop who takes in dry cleaning and shoe repairs…read more The best part is they talk to you like they're experts in everything. I gave them a wallet for reconditioning and I got it back polished. They are the drop off point for Pete's shoes in Runnemead, who I used when Pete was there. You can no longer talk with the shoe repair girl at Pete's because she got tired of dealing with customers. I dropped off a pair of Clark's shoes and was assured it can be fixed. I asked what if it isn't. The reply was "it will be". I got them back and the glue used let go in two days. I brought them Back and they said " well you know Clarks are not good shoes. They assured me of it being corrected. I got them back only to find that the shoe repair girl used a hard setting glue which started cracking during my first wear. Pete, God rest his soul, was great at the shoe craft. This 2nd generation shoe maker needs to go to a school to learn the craft. i can't stress enough: If you care about you shoes or clothing find another place Don't use this novelty shop. My $125 Clark's got ruined my these people.

I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

Start off, this is the only review about the customer service over the phone. The website says they…read moredo purse /bag cleanings. I called to inquire if they clean backpacks, and whoever answered the phone repeated the question to me like I was not making sense, and then asked what color and when I said pink, he laughed and said no.

Great service. Mr. Young is very nice guy helping with a…read moregood product. Thank you I'll definitely visit again.

Great store fixed my dress shoes and polished them in 30 minutes great customer service 5 starsread more

Referred here for work boots my son needed…read more. Parking: lot Service: Lupretta (I believe) was helpful. They didn't have many wide width selections and were a little pricey. Quality is important but some laces are just too high.

I was in need of a new pair of work boots. Thankfully, I had the old one with me. The sales…read moreassociates still greeted me as soon as I walked in and assisted me with professionalism. Even though I knew exactly what I wanted, the associates still took the time to engage me in conversation as they inquired to my occupation to ensure I was purchasing the correct type of boot. I am glad there is a Red Wings close by that has such superior customer service! The selection was massive as well. I highly recommend this location!