Great store. Super helpful staff. Ordered a pair of shoes -…read moreexcellent price. Exactly what I was looking for.

From the owner: French's Shoes & Boots has been serving customers for over a century, with roots dating back to a…read moresmall shoe shop in Crossville, Tennessee in 1903. Since purchasing the business in 1972, the French family has built on a tradition of quality footwear, honest service, and strong community values. Today, French's has grown into one of Tennessee's leading shoe and boot retailers, offering a wide selection of western, work, fashion, and casual footwear, along with apparel and accessories. Still family-owned and operated, French's remains committed to providing great products, competitive prices, and the friendly customer service that has defined the business for generations.

It works in a pinch. This building is a bit dated but, hey, it is what it is. If you are living in…read morea place far from the city it makes sense to shop here. I didn't get much service. But then, I guess I didn't need it since I just stopped in and briefly browsed the shoe section. I'm still of the opinion... I don't think the quality of apparel here is any different from the quality of garments made and allocated to other mid-range department stores. Where you can get it for at least 30% less.

Really disappointed! Found an article of clothing that I wanted to purchase and when I went to pay…read morefor it I was informed that they could not remove the security tag from the article of clothing. I can honestly say that in my 40 years of life I have never been told that they couldn't take a security tag off. I mean, REALLY!! How is that possible? Anyway the manager/supervisor did all she could I guess. Not going to recommend this store to anyone. Sorry!

Due to an injury to an achilles tendon my husbands doctor suggested he wear cowboy boots. So off to…read moreFrench's we went as they are a local landmark here in Crossville. Walked in-three women behind and around the counter....crickets. No one even says hello. We start to look around and I'm talking to him about brands, sizing and heel styles thinking someone will come and help us. Nope-we were never acknowledged, not once. After 5 minutes or so, we walked out to take our business elsewhere. They didn't comment on our leaving either nor did anyone say "thanks for coming in". One thing I can say that's a positive-they are consistent....in providing the absolute worst customer experience! We walked in ready to drop whatever it cost, to get my husband good boots-and left with nothing except a sour taste in our mouths. I'll never go back and I'll tell everyone I run into to avoid it as well. Off to Knoxville now! PS With the advertising they do I was expecting a huge selection. There was no selection. A good selection of work boots, zero selection and a traditional cowboy boots. Only a few brands offered and very limited sizing.

What a great locally owned independent shoe store. You can't fine these kind of stores these days…read more The upstairs 2nd floor was the bargain basement. Lots of great deals there. There was such a variety of shoes I had a hard time deciding. I felt like a kid in a candy store. All merchandise was well organized. It was easy to find my size. I picked up a great pair of Florsheim dress shoes and a pair of Keen hiking shoes each for $50 bucks! Larry, the stock/salesperson, was so helpful. Great guy! If you are in or near the Crossville area, I highly recommend this shoe store. It's worth the trip.

Let's just start out by saying that Employee of the month in my book is Ben, hands down. Every time…read moreI've called he's been so much help! He also answered the phone every time I called. I appreciate him so much for helping me and going over the top to make me a happy customer! He did his best to help get my problem solved and get a product to me in the most efficient, quickest way possible! Chase helped me with sizing and being a good judge on how they should be fitting and how comfortable able they are! He as well was great help and very kind! He had great judgement on the shoes I was wanting.

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

I had to return a pair of shoes here, quick, easy and simple. Of course I looked around and found 2…read morepair on sale!! The clerks were friendly and helpful. Good experience.

I walked out of the store in absolute tears. We went in to return a pair of shoes and yes my 2 year…read moreold son should not have knocked off the gift cards they had in front of the register. But I was on the floor picking them up. Even trying to short them back and the associate kept saying you don't have to do that. Well I tried to help. Imagine my hurt and heartache went I went back up to buy my son another pair of shoes and she is laughing and telling other customers how some unruly child knocked them all off. That child is almost 2 waited in line and really was doing his best. Imagine a mom's heartache when a child is being laughed at and called fucking unruly. Josie do better they are kids. Kids that are doing all they can to wait patiently. I will never come back. The fact that someone was talking about a child this was is insane. This child waited in line. Waited patiently in line... I will be telling everyone I know!!!

Friendly, helpful staff. Several styles to choose from whether you're 16 or 50. Always the latest…read morefashion.

The ladies in the store are such amazing and strong ladies! They have welcomed me when I'm all…read moredolled up or just getting off work looking a mess. Always so kind and wonderful. The store is welcoming and feels more like a huge upscale closet then a store. I'm so thankful it's 1. walking distance from my home so on a pretty day I can walk right to it 2. In our beautiful small town and 3. affordable. As a community we are blessed to have them. Truly love all of you gals! XOXO!

Great service & selection. Very friendly staff. Always so helpful in helping me & my Grand…read moreChildren's make great selections. Really looking ford to our next visit. We always celebrate Birthdays, Holidays & other Special Events & Milestones with Crumbles Cookies.

I was told about Becky's Discount Shoes and was honestly kind of skeptical. It wasn't until I…read morewalked inside and saw just how expansive it was that I became a believer in Becky's. There are tens of thousands of pairs of shoes here in every conceivable style, color, and size. I was mostly looking at dress shoes and the selection was almost daunting. Becky's breaks all the shoes down by size and then by color, making it easy to find what you're looking for. I asked a woman who worked there and she told me that the shoes come from closed out department stores, bankrupt shoe retailers, and are discontinued models from the factory. For the most part, the shoes look near brand new, with some being fresh out of the box. Some pairs have a bit more wear to them but are still in perfectly fine condition. The prices are very reasonable too, for instance a brand new pair of dress shoes were around $30-$50. I spent at least an hour inside and didn't even make a dent in the their total selection. If you need a new set of shoes, don't discount Becky's Discount.

Nice store and while some of the salespeople don't really understand how to deal with a complaint,…read morethe manager called and handled the issue perfectly. Store has great shoes.

I was driving through Chattanooga and in need of a pair of waterproof boots. After phoning and…read morehearing of their great selection, I stopped in. Amy waited on me and was so patient while I tried on so many shoes. They had a fantastic assortment of styles and it was hard to make a decision. She was so helpful and patient! I would definitely recommend this store. Great assortment of stylish shoes and I love, love love my boots!!! Mostly women's shoes but I watched my husband looking over the mens shoe selection as well.