Selection was excellent (i think, as I am trying to get into skating), however, it is bad business…read morepractices to boss customers around and tell them," you need to stop talking to my employee. I dont pay him to talk", while trying to ascertain details about a potential hobby.

Great friendly atmosphere and great quality merchandise they are very nice and helpfulread more

Went with my mom for a bra fitting this morning. I do recommend making an appointment so you don't…read morehave to wait. The sales ladies were so helpful!! They measure you, discuss what you are looking for in a bra and will bring you several styles. They also have large cup sizes (which is amazing and rare) and are priced very reasonably!

I have been a happy loyal customer for 11 years. I always ask for Marshall to fit me. I will always…read morecome here for my naughty bits

The owner habitually marginalized my experience, and tried to sell me equipment rated much lower…read morethan my ability. I've been disappointed with all the equipment I've purchased there over the years, and have had do follow-up purchases out-of-state for the proper equipment. The equipment they sell is high quality, but the owner seems to assume the customer is ignorant and perpetually a beginner. 30 yr customer dating back to their old location at Village of Coventry. I've been fooled 3 times now into buying sublevel equipment. Never again.

I love this place! Always bought my stuff second hand off marketplace but then I found the ski pole…read morelast week. I went in just to look and the two guys working were so knowledgeable and nice that i felt compelled and comfortable buying from them. The customer service they provide is truly appreciated and definitely a lost art in todays retail experience. Not too mention they don't mark up from online stores so you can get the same price as buying online but with the added benefit of no shipping and an overall incredible service. Can't recommend the ski pole enough.

Great service and selection. Very knowledgeable and friendly (thy don't treat newbies like dirt…read morewhich is nice)

This place is great! I have bought 4 bike form here the staff is very knowledgeable and helpful the…read morecustomer service is great. I have recommended them to Meany of my friends!

A great local shop that's been a part of Fort Wayne for several decades!! Fantastic deals and a…read morewide variety of newer items like televisions and gaming consoles to amazing vintage stereo equipment and guitars. The staff is always friendly and welcoming! The jewelry counter is always a gorgeous focal point when you walk through the doors. Lots of beautiful options of jewelry as well! From bridal sets, to chains to authentic watches; just to list a few! It's always a cool and welcoming atmosphere when you hear someone strumming a guitar or tickling the ivories of a pre-loved Casio keyboard. I've purchased several jewelry pieces from The B & B Loan that I wear almost daily and I've had them for several years. If you're ever in the area, check them out!!

Beautiful jewelry at bargain prices! You never know what you will find here! I stop in almost…read moreweekly just to see what they put out for sale!

What a great first-time experience. They are not kidding when they advertise "thrift store prices."…read moreThe clothes I bought were between $6 and $.75 which I was thrilled about because I strongly dislike going to a second hand store and spending something similar to what I would expect to spend at a Marshall's or TJ Maxx. The two female associates were friendly and professional and allowed me to browse and try on outfits without being over-involved. The products were well-organized and divided by gender, color, and size. I felt like I was able to see everything in my size that I was interested in without searching or feeling overwhelmed. Speaking of size... I noted they have an excellent variety of sizing from xs to 3x. That is great news for people who can't even expect to see their size carried in some stores today! I left the store purchasing two outfits, a blazer and a winter vest (all name brands or 'vintage' and on trend) for less than $40. I have officially become a loyal customer and I look forward to trying their other location soon.

Knowing that I love thrift shopping, my husband suggested that I stop into Blue Jacket Clothing. I…read morewas so impressed by the attractive layout, the quantity and quality of the Mens' Area, and the affordable prices. The staff was helpful but not overwhelming, and the little touches that are used in this store allow for an enjoyable experience. And there is a rewards program! But when I was told about their mission to give people second chances at employment, I realized that is the real reward in shopping here.

I brought in a couple of sentimental, older watches for repair at Bradley Gough. According to the…read morecompany site, they are "experts" in watch repair and offer everything from battery changes to quartz movement and crystal replacement, etc. No job is "too big or small" for them "to handle," in their words. My watches had mechanical issues (they simply aren't working), which I thought was a battery. When I came in to pick them up, I was told that it wasn't a battery issue. I then probed further, but the gentleman who was "helping" me shrugged his shoulders and told me they were not able to figure out the problems. I then asked if that was all, and he nodded and said I should take them elsewhere. He was actually quite rude and standoffish. So, it turns out, Bradley Gough are not "experts" in terms of watch repair and the information on their website is misleading. Which leads this potential customer to question whether they are experts at anything. Of course, maybe I was deemed not "important enough" as a customer, given what I came in for. After all, repairing a watch is a far cry from an engagement ring. The interesting twist is that I am actually mulling a major jewelry purchase, and was considering Bradley Gough. However, I will surely take my business elsewhere after this poor display of customer service and credibility.

I'm surprised I'm the first person to review Bradley Gough as it has been a staple in the Fort…read moreWayne jewelry business for years. My husband is a big fan of their brands, designers, and customer service and has purchased me many gifts from here throughout the years. We ended up buying my engagement ring and our wedding bands here and were impressed with the quality and brands available. The staff is very helpful and friendly and the store space is beautiful. Jewelry is tremendous, lasting quality. I stop in when I drive through Fort Wayne to get my rings cleaned and I am always welcomed in and given back my jewelry with all its original sparkle. My husband and I will continue to be loyal customers.

Horrible service department. Do not take you bike here for repairs as they will screw it uo.read more

Super rude blonde lady towads to back of he store working with bikes was rude yesterday and today…read moreagain when i came to pick up my blue FS1 Mongoose y'all . Crazy seemed like all the white customers were being treated this best while me the black guy gets treated like shit racist ass white lady y'all gaffs do better