I am thrilled with the experience at My House Kitchen Tile & Bath in Union. Bora was wonderful to…read morework with and was always available to quickly answer questions. His team of people did a great job on our kitchen and were also courteous, professional, and perfectionists in their area of work. The cabinets are wood, look beautiful and the turnaround time was super fast. In less than a month I have new cabinets, new flooring, new backsplash, and new quartz counters! And the price was great too! My husband and I highly recommend Bora and everyone at My House Kitchen Tile & Bath!!

Was extremely happy with the entire process of ordering additional kitchen cabinets and the…read moreinstallation. Kudos to Matt and Doug at the Union, NJ location.

Worst service ever. Rude, unprofessional people. They broke new sink, left open plumbing caused…read moreflooded basement. We ended in court

I went in looking for a piece of marble for a shower seat I'm building. The lady, who later told me…read moreshe was the owner's mother, was very helpful in showing me all the types of marble, and going through pricing with me. She estimated $180 plus tax. I told her I would email her son to confirm order. I emailed Lucas Olivera the interaction I had with the lady in his showroom and all the details of my needs. He thanked me for my business and sent me an estimate for a little over $200. I didn't mind it much. The estimate also stated "the color I have is pure white quartz." Colors have strange names so I paid no mind and in later emails I always referred to the piece as marble. He ignored my wording and from there on referred to it as "the piece." I asked for pictures to make sure it was what I wanted, but when I realized he was never going to send them I put the order in anyway. I went to pick up the piece to find he had made it from engineered quartz. I hated it. I couldn't take it. He told me he stated quartz, so I looked back on the emails and saw how he had worded it. Thinking it was a simple misunderstanding, I asked if we could do the piece in marble like I've been asking from the very beginning. He emailed me that marble is more expensive and would be $430. What a waste of time! First he makes my order in whatever he wanted ignoring my request, charges me the same amount his mother estimated for marble, and then tries to charge me over double the price. I went to Rockaway Granite and Marble $160.

Everything went perfect, from our initial phone call, to the measurement drawings, to choosing our…read morestair runners, to installation! All top of the line, with excellent customer service

We had a stair runner installed by The Carpet Girl and we're so happy with the finished product!…read moreThe owner was welcoming and helpful in the showroom as we picked out our carpet with our rowdy toddler in tow + the installer was very professional and efficient. Would highly recommend their services!

Great place with lots of selection of granite, quartz, quartzilte, marble etc. The place is well…read moredecorated and the customer service was attentive. They were generous in providing samples for me to take home for comparison and decision making. Will definitely recommend this place for surfaces : )

This was the most clean and organized showroom for countertops that we have seen yet. They also…read morehad an awesome selection of Taj Mahal quartzite. The man who greated us from the start was very friendly. They also have tile for floor and showers which was helpful to see while we were there.

tl;dr Go to Cove if you want to be talked down to, dismissed, and belittled. Go elsewhere if you…read morewant great service, a business that cares about their customers, and an organization that tries to meet their customers' goals. I had spoken with Ron on the phone and indicated our priorities to him by phone: to be able to move quickly in the selection process, cover 2,000 sq ft, and do it within a reasonable budget. I even followed up with photos via email, so we could move faster in the process. When we came into the store though (at the agreed upon time, although Ron repeatedly told me I didn't need an appt), Ron was not immediately available and then, when we did start speaking with him: - he talked about cost as something you had to make "palatable" (as if the concept of a budget is unreasonable or distasteful) - we had to actually ask him to show us around the store because he was very focused on showing us only the most expensive vinyl -- which then turned out to not be applicable b/c it didn't come in stair treads. When discussing the fact that the vinyl would be for a basement, he should have asked about the entry to the basement and guided us appropriately to feasible options. - someone else arrived to talk to Ron while we were there and he simply dismissed us, telling us that it would take multiple visits to make a decision, despite us being very clear about our time sensitivity. - he refused to explain how the pricing would work while we were there, and what components would make up the total - he never said "bye", "thanks", or even "have a nice weekend" to us when we left after 1 hr in the store We were very frustrated when we left, given Ron's dismissal and his inability to understand and help us achieve our goals, and I called later in the day and spoke with Donna. Donna said she was leaving for the night and would call me back Monday or Tuesday and would also set us us with an additional sales rep, Doug. Well... Donna never called me back. And Doug was as incompetent as Ron, extremely unresponsive (again, despite our time pressure), and just grossly smarmy with my husband (when my husband returned some samples) -- read: used car salesman vibe, not genuine interest. After 1 week post-measurements, Doug let us know he had a quote for us (which he never provided in writing) and said it was for three bedrooms. When I asked about the fourth bedroom, he said he'd have to call me back and then when he did (several hours later)... the price suddenly went up a few thousand dollars. He misread their own measurements, quoted us incorrectly the first time, and didn't even include the full extent of the costs at that point (plus still no calculation for stairs). When I let Doug know that we had received a quote elsewhere for similar quality products for several thousand dollars less overall, he refused to believe it, and told me I should bring those samples in so he could explain to me how they were lesser quality. He also asked if my other quote (despite me saying it was from a local company) was from Home Depot -- as if Home Depot was obviously lesser than their options (irrespective of the option selected). When I told him it wasn't Home Depot and was, in fact, another small local business, he flat out refused to believe that was the case. I tried to give them one more chance though and asked that, if they wanted the business, to look for options similar in style to what we had picked at Cove and propose something that might be more cost competitive. I suggested that we'd come back in and could review what he found together. After numerous days, he didn't respond so I sent an email summarizing our discussion. Ultimately though, he decided we weren't worth his time (because who should actually work to understand their customers' goals and help meet them?) and wished us luck with our "project". No, Doug, Donna, and Ron -- good luck to you. You need the luck more. I've found a great local flooring company that actually wants our business and your disinterest in working with us led us right to them. Update following the owner's response to my review: It does not shock me that the owner is trying to discredit my review by placing blame back on me (a move, where I'm living, etc.). None of those explain why Cove treated us poorly and refused to work with us, and are just a distraction from the core of the issue -- Cove is not interested in understanding customer needs and aligning to them in service of being able to successfully transact a deal. They also mention in the review below that they intended to show us alternate products, but that is a lie (and was already disproven in my original review) -- I had to ask for alternate products to be shown to us via phone, then via email, and ultimately received a reply from them wishing us "luck" with our project and dismissing the opportunity to do business together. They never prepared any additional products to show us, despite multiple requests.

I went to Cove to look at carpets awhile ago, and got very little help from the employee who was…read moreworking that day. They gave samples to take home, and when I returned them, I asked to be contacted so we could discuss next steps. I got no response. A week ago, I contacted Cove again and asked that I get a call back to discuss carpeting options. My call was never returned. I'm rather appalled that Cove seems so disinterested in potential new business. I will look elsewhere.

Thank you to Edison and his team for making my kitchen come to life!! Being new home owners we have…read moreto budget and shop around for good deals... and I have to say, Chen Depot has the best deals --hands down!! Besides that, the process was so smooth. Edison was able to create the look I wanted, had people come to the house to reassure my measurements were correct prior to ordering, everything came on time as promised and the next thing you know his team came and installed the countertop. No hassle.. stress-free process! I've already recommended Chen Depot to my friends and family for when they need to upgrade their kitchen.

Chen Depot communicated really well. I also appreciate that…read morethey tried to lower the cost by using a jumbo piece of quartz for my job. Not all slabs come in jumbo pieces but mine did. Thanks ! I love my counters. Also I was able to work with a place in Hudson County which was very convenient.

we worked with Bill to design and purchase the cabinets etc we needed for our kitchen remodel. I…read morecan not say enough how amazing it was to work with him. The quality of the materials we purchased and the service we received made our remodel easy. we also purchased shower doors and they are perfect and came when he promised they would. I highly recommend this business. Joanne D

I highly recommend BJ for all your bathroom/kitchen needs. They have a great selection of quality…read moretiles at reasonable pricing. Christian was extremely helpful and honest with all of our questions. We came back a few times because we were indecisive but we never felt rushed or pushed to buy unlike several other stores we've been to. I would buy from them again for future home renovations.

We ordered a Shiloh stained, solid maple kitchen from My House Kitchen. Although we paid a high…read moreprice, a Home Depot kitchen would have been higher quality. To make drawer fronts and doors Shiloh glued up to 8 boards together without matching grain and color; the cabinets are striped with multiple colors. One door is warped, another has a large knot, the shelving is made with Asian plywood containing formaldehyde, and the drawers are not made with maple. To make matters worse, our designer mismeasured the kitchen. My Home Kitchen, Shiloh, and McMahon (manufactures rep) have all refused to stand by their products.

Cihan at My House Kitchen is the best contact for your new kitchen renovation or construction!…read more I was beyond pleased and impressed by the variety of cabinets to choose from and the attention to every detail. Cihan listened to my wants and needs, he was expert at the precise measuring of the space and offered good advice to the creation of the layout. You will find this business will offer you exactly what you're looking for in your new kitchen!