I had an issue with a broken drawer from cabinets BSH installed 3 years ago…read more Brian , the owner , asked for 3 pictures of the issue to be sent via text. After that Brian had a new drawer on its way to me in less than 48 hours. Great great service. Thank you.

We needed to redo our kitchen and wanted to save certain parts of what we had and replace others…read moreparts. Brian took the time to not only understand what we wanted to do but also had a number of creative ideas that added to the kitchen and saved us money! While we are thrilled with the results, we were completely impressed that the team completed the project within the time frame agreed to (how often does that happen with contractors) and under budget. The team itself was meticulous with their workmanship and left the house clean each day. Overall great work - highly recommend this team.

Easy to work with and the cabinets are beautiful. They are so helpful with their suggestions and…read moreMichael is amazing at designing kitchens. Would highly recommend this company.

We hired HK&B over 15 years ago and were pleased with their work. When it came time to do over…read morethe kitchen in our current home, we elected to use them again. Mike did a great job with our kitchen layout, Glenn and Don communicated well and the installers did a great job. The installers have excellent craftsmanship and are genuinely nice guys; they want you to be happy with the final product. Our job was finished in Aug 2021. We are happy with the final product and our kitchen looks great. A few items to note: 1. Mike is an awesome designer and nice guy but we needed to chase multiple times to get our plans after our deposit was paid. Mike had to personally drive over to get plans to us for a meeting with our general contractor which added additional stress. Communication and follow up could be improved. 2. Get installation costs in writing in your contract to avoid the actual cost being over what was verbally communicated. We ultimately arrived in a good place but the back and forth on this added stress. Would recommend HK&B.

We bought a house that needed a lot of work so we had several contractors come in to quote us…read more Heritage was not the cheapest, but I felt that Frank immediately understood what we were looking for. He took careful notes and made us think about other ways we could improve our home that we hadn't considered. But of course, lots of contractors promise big but underdeliver. That's not who Frank and Sue are. They and their team were committed to delivering work that both my husband and I were satisfied with. There were definitely times when we wanted to make some changes to what they had done, but they always made sure we were happy with the final result. I've heard a lot of horror stories lately about contractors not showing up or not delivering what they promised. So, I feel very fortunate that we found Frank and Sue because they were very reliable, fair and very concerned about customer satisfaction. Of course, I wish they could have worked faster at times but that was mainly due to material shortages which were totally out of their control. They and their team are warm and personable. While Frank oversaw the different crews doing the work, Sue helped us with our color choices for the painting and staining. She also helped us pick out our fixtures. During that whole time, they always remained professional and friendly. In summary, if you want the job done well, hire Heritage because they have the work ethic and follow-through to get the job done right. We are happy customers!

Amazing work, and very professional. Heritage homes was always on time, and very thorough. They did…read morea beautiful job, I will definitely be using them again.

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

Our experience with Monks was outstanding. 10 out of 10 will recommend it to all. In a phrase =…read morefrictionless high quality. Joe Corticada - our day to day lead - kept us up to date on progress and found creative ways to complete the project ahead of schedule (under 3 months). Amanda Cook helped us bring our design to life ensuring it balanced both aesthetics and function. Mike Drohan helped us spend our budget where it mattered most (custom door - still in love with it!), while balancing high quality lower cost windows. As someone who has gone through other remodels and acted as a pseudo GM, I can tell you I will never go back. This team delivered, did so as a team, and gave us a very high quality product that will produce memories for ages. Our little guy is already obsessed.

We're very happy with the new master bath window shutters. Once again, Ward and Bill did a GREAT…read morejob. Thank you!

We have used Rich for several projects around our house, from window and door replacements to a…read morecustom clubhouse for our kids. Rich is meticulous and pays attention to every detail of the project he works on. He makes great suggestions to help improve the final design, and his work is high quality. He is not only responsive but also extremely reliable. Whether we call with the need for an immediate repair, or need a custom piece made, Rich always exceeds our expectations. We are more than impressed with Rich's craftsmanship and we know that when we work with Rich, that our vision will be brought to life! We can't wait to see what he does with our home addition! Thanks Rich!

Rich Graziano is extremely easy to work with. We highly recommend him to anyone looking to do work…read moreon their home. He is always on time, is very efficient, and reliable. He takes pride in his work and always leaves a clean workspace. We will be contacting Rich Graziano for all future projects. Micah & Ashley Denville, NJ

Buyer Beware! We…read morepurchased custom cabinets from T & M Kitchens. My husband and I are a firm believer in "you get what you pay for", so we decided to go with the higher end cabinet quote from the owner, Tom. He stated the cabinets come with a lifetime warranty free from any defects in material or workmanship. We paid for quality cabinets and a lifetime warranty, but this business owner fell short. Instead, we received many excuses, substandard work and lack of follow-up. From the early construction of the kitchen there were many issues, the kitchen dimensions were measured incorrectly, the kitchen island was 12 inches shorter than originally agreed upon( I was told a company error), and the cabinet doors were delivered with many defects in material and craftsmanship. I had to remind the owner that we paid for cabinets rollouts and that they needed to be installed. When the rollouts arrived, the owner sent over his "unskilled" worker to install them and they were installed incorrectly. My husband had to take them all out and fix them himself. A few months later our cabinet pantry door had some warping due to poor design. The pantry is situated over a heating element which blows hot air to heat the kitchen in the winter time. This pantry was never insulated, as it should have been, and heats up all the food in the cabinet in the winter months. I have to be careful as to what kind of food is put in the cabinet. I informed Tom of this issue and he stated he designs kitchens like this all the time and it's usually not an issue. Regardless I asked the owner if he could come and look at the door and possibly replace it. He came out and agreed to order a replacement for the pantry door. After almost 6 months later, many text messages and follow-up reminder emails the cabinet door was delivered. The owner again sent over his "unskilled" worker to replace the door. His worker installed the door but incorrectly measured the placement of the handle. The handle is noticeably malaligned when compared to the adjacent door. I asked the owner to replace the door, he agreed to reorder it and admitted to the mistake. One month later the door was delivered but it was the wrong size. The owner said it was the company's error and would reorder the door. Another 4 months have passed, and we still do not have the replacement or even a response as to when it would arrive. The owner has not responded to my emails, text messages or phone calls. To date it has been over a year and we still do not have the replacement pantry door. I would not recommend Tom from T & M Kitchens. We paid for quality cabinets with a lifetime warranty from what we thought was a reputable company but we were very disappointed.

Tom and his team created the kitchen of my dreams! They were reliable, on time and true…read moreprofessionals. They went above and beyond in many ways over what was expected/promised and stayed on time and true to estimated costs. Tom was a pleasure to work with and offered many excellent suggestions on how to optimize the space within the job - he didn't steer me wrong! I look forward to using them again on any of my remodeling needs - siding should be next!

I am giving PJ Contracting 5+ stars. Peter and John did an outstanding job rebuilding and…read morerenovating my deck. The cost was very reasonable and the workmanship far exceeded expectations. The job was completed in a timely manner, all of the old debris was removed, and the job site was left unblemished. I highly recommend them.

We added an addition to our home including a bedroom, full bath and a sitting room, for a total of…read moreabout 400 square feet.The project took about 6 months to complete mainly due to weather delays and our change orders. Throughout the whole project, Pete kept us up to date. He recommended high quality mid range products that we were very happy with. We had some change orders which we initiated and he was very cooperative. The workmanship is excellent and best of all, there were only pleasant surprises. He has an amazing accounting system which kept everyone up to date with costs. He has been 'over the top' with the very few service calls since completion. I would hire PJ Contracting again unconditionally for any project that comes up in the future