If you can stay away from this joke of a business! I've been getting auto insurance for multiple…read morecars and trucks for a long time now. I had to get sr-22 insurance and I went through express auto insurance to get covered. It's been a disappointment to say the least. Very unprofessional service and I'm not one to complain. In fact this is my first negative comment that I have ever done. It's worse then going to the Dmv. Everything seems to be a major issue and plan on being there a very long time!!!! The worst I've ever had to feel with!!!

Have been insuring with you guys for a couple years I've changed locations just because Katia my…read moreinsurance agent is the best and she's moved from office to office She's always helped me and everyone is always friendly!!

Great quick service... searched multiple locations for a nortary & title change... she was honest &…read morebest priced overall 10/10

I highly recommend this place, they surely can assist you with pretty much any auto motive…read morenecessity including DMV services. They're always ready to help make everything so easy and quick for you with a great attitude therefore the service and experience over all is phenomenal!

We walked in today wanting to get a quote for the insurance on a vehicle we just purchased. I ask…read morethat if management is reading this review, to please ask your employees to greet guests welcomly and be more joyful/enthusiastic in your demeanor when speaking with clients throughout the time they are in office. Also, don't assume just because a woman walked in with a man it automatically makes them their husband. Please ask questions appropriately/professionally , with some upbeat energy and do better in customer service so the next guest does not feel this way. Thank you!

The worst experience I've ever had in this place. I don't think they know what they are doing, make…read moreme waste my time. i don't recommend this place anymore.

Best price on insurance, best customer service, Long time…read moredoing business, and will do for more, 5 cars insured with theme, and still the best on the valley, great value for your business..!!

Superior el seguro de la gente. Great people and a great establishment. Nothing but professional…read morepeople with great knowledge on insurance for all your insurance needs! Go and ask for Edwin he will get you right and you'll be on your way! Thank you superior!

So we have been Farmers Insurance clients for maybe a dozen years. We went with Farmers because…read moreour good friend became an agent and we left State Farm to follow him and give him our business. Our friend though recently closed his office and we were farmed out to Todd Faerber's office of Farmer's Insurance, a random stranger to us. A stranger with a Farmers office, but a stranger nonetheless. My first thought was that this new office/agent is like a million miles away on the East side ways away from where we live in Summerlin. I don't have any allegiance to this agent who is a million miles away. But also with that, having filed very few claims in our life, we are low maintenance clients and so maybe this office will be fine or I will figure out where to move our business too closer to us at a later date. WOW! In a very short period of time and also only really over the phone, for I have never actually been to their office or met them face-to-face, this Farmers office and their staff are awesome. Unexpectedly dealing with a tow of a car in one moment and then a giant windshield crack and replacement of a windshield a few weeks later, this office exceeded my expectations in assistance and guidance to solve my problems. So horribly efficient, friendly and knowledgable with all pieces of our policies, Ernesto in particular was excellent. I mean like rock star level excellent. Explaining matters and answering all my questions, big and small. Quick and easy communication of pictures and documents over text and email as well. Respectful and grateful for my business, I have felt like a valued customer at every step. I often say that hospitality and customer service can be the sole "make it or break it" moment to my Yelping life as my husband and I eat at restaurants, stroll through airports, visit pet shops, sleep in hotels and park in parking garages. Todd Faerber's Farmers Insurance office hits it out of the park in customer service and I do not plan on moving our business and our policies anywhere...despite being located a million miles away from where we live.

Great services kiara is great ,I recommend this office 100% ,great customer service and excellent…read morestaff

Alex is awesome! He helped me out when my insurance expired and needed coverage fast so that I did…read morenot get charged from the DMV. ALSO! I accidentally locked my keys in my car and Alex offered to give me a ride across town and drop me off at my house to pick up keys! He asked for nothing in return and helped me out of a jam that day. Thank you Alex !! Also I am coming back to do my taxes with Juan. He's been in the business for countless years. He knows his stuff !

WORST CUSTOMER SERVICE!!!! Teresa the representative lacks customer service skills. I was on hold…read morefor over 15 min before I hung up, the only reason I stayed on hold was because I really needed some information. If you do not want to provide good customer service then you should not work there!!!! Very Angry and unsatisfied customer.

Customer Service is in Abundance at this State Farm Location. Thank you for the last 25 years. I'm…read morelooking forward to 25 more!

Andrea has amazing customer service. She made it so easy to understand my coverage and answered all…read moremy questions.

great customer service by abigail benjamin! she came back with great quotes for my landlord…read moreinsurance!!

I'd like to give a shout out to Ms. Renee Thompson, with Western Pacific Insurance. It can be an…read moreenormous challenge to get homeowners/condo insurance this day and age. She literally lead me to a company with extremely fair rates. Thank you!! Traci V