1. Shortcutz Lawn & Landscape

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    Camden, DE

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    Shortcutz Lawn & Landscape

    5.0 (3 reviews)
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    Jonny Nichols Landscape Maintenance

    Jonny Nichols Landscape Maintenance

    (7 reviews)

    I have been a customer of this company for over a year for irrigation system services, but I am…read moreextremely disappointed with my most recent experience. I contacted Wayne to request an estimate to cut back approximately 10 feet of my crape myrtle. During our conversation, he provided a verbal price and explained that the next step would be to send a written estimate. He stated that once I reviewed and signed the estimate, we would then discuss scheduling the work. The estimate was sent on 12/16, the same day we spoke; however, I did not review or sign it. I missed a call from Wayne on Thursday. When I returned home Friday evening after being away for work, I was surprised to find that the tree had already been cut. I later listened to the voicemail, which stated that he was sending his crew out to trim the tree. At no point did I provide approval or authorization for the work to be completed. I was unable to speak with Jonny Nichols until Monday, 12/22, at which time I explained my concern that work had been performed on my property without my consent. After some back-and-forth with Wayne, he said he would speak with Jonny regarding the situation. The following morning, Wayne called to inform me that because there was no signed estimate on file, the invoice would be removed. However, I was also told that I would be dropped as a client for irrigation services. I found it troubling that despite the company acknowledging there was no authorization, I was ultimately held responsible for a situation that resulted from their failure to follow their own stated process

    Wayne and his crew completed a difficult drainage problem in our yard. On the hottest of days they…read morehacked away at large underground roots in order to get to the correct level to install pipes for out project. Communication before and during the project was honest and we are pleased with the results.

    Aqua-Bright Irrigation & Illumination

    Aqua-Bright Irrigation & Illumination

    (50 reviews)

    I had my irrigation system for a little over four years and got tired of trying to find a company…read moreto winterize, spring turn on, or replace a sprinkler head. After doing some research and reading reviews, I came across Aqua-Bright. Their response for an appointment, their reasonable price, and communication were different than the other 7-8 companies I've dealt with in the past. Miguel showed up and did a walk-through, asked a few questions, and went to work. He put the system through a test run, we walked each zone to discuss my concerns and issues; and then he came up with a plan to make the irrigation system more effective and reliable. Miguel was very professional, efficient, organized, and very knowledgeable. As I watched Miguel make adjustments to some of the sprinkler heads, you can see the care, work quality, and caring attitude in his performance. It was as if Miguel was working on his own irrigation system. I cannot say enough about my experience, but I highly recommend them. Dwayne 5-19-2021I

    Very disappointed with my experience. A technician came to provide an estimate for my landscape…read morelighting. After he left, I found two bulbs in the flower bed and discovered that two other light fixtures were missing bulbs. I sent photos to the office, but they denied that their technician removed them and simply suggested that I buy replacement bulbs because they are inexpensive. The cost of the bulbs is not the issue. The bulbs were working before the visit, and now the fixtures are left without bulbs. I am disappointed that no explanation was provided and no responsibility was taken.

    Shortcutz Lawn & Landscape - landscaping - Updated July 2026

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