I called them and was looking for a part for my furnace they actually looked for over 4 1/2 hours…read morefor my furnace to find the part that I needed or find a part that would work for my 40-year-old furnace so I did not have to buy a new one they said that they would rather see me happy then worry about making money so as far as I'm concerned they when above and beyond what they needed to do and I would recommend this place to anyone that needs help with their furnace

What a nice experience. Called to have a quote on a generator but ended up buying furnace and ac…read more They were prompt and efficient. Answered all questions, polite and kind. Very good experience. Hope to save some energy money from the new system over time.

THese fools come to my home. Look at windows and everything else when i was buying new furnace and…read moreAC. Told me to go with the 2 ton i said you sure we dont need a 3 ton. Well fast forward not only was the install ghetto. the AC has struggled every year for the last 5 years to cool the home. Mike was rude to my son when my son had to call them. only people here leaving great reviews arte they friends and family.

Called for a furnace replacement. They sent someone out right away for an estimate. Had a quote…read morethe next day and a new furnace the next day. The staff and technicians were polite, friendly and knowledgeable. Highly recommend!

If I could give less stars, I would…read more We called Dotson Plumbing And Heating out to my house to give us a free quote on the leak in our crawlspace. While there, we tried to discuss another issue with our plumbing. We were concerned with our kitchen and bathroom sink as our kitchen sink was not draining. They apparently took a look and said that there was absolutely nothing wrong, and gave us a quote of $600 just for the leak in the crawlspace. After they left, I discussed with my husband and then decided to give them a call back. They confirmed with me over the phone that there was nothing wrong with my kitchen and bathroom sink... Despite it still not draining. I was going to go with them until they made a comment about they would only work on my house as long as it did not smell of marijuana (we're not even smokers). Ironic, as the man that was out to my house reeked of cigarettes. I decided to cancel my Scheduling to get some more quotes. I got two more quotes to be exact. Both of the other quotes that I got, confirmed there was something wrong with my kitchen and bathroom sink. Their quotes were obviously higher than Dotson heating and plumbing because they were charging me for a major fix that Dotson heating and plumbing overlooked. Overall, I'm so glad I chose not to go with them. The lady I spoke with over the phone was very polite. But they're overall manner and insult on my house and my husband was extremely rude. They overlooked an extreme issue that could've caused me a bigger issue in the future. Will pay more money any day for someone to come out and give me an honest quote and honest work.

This company sold me an excellent HVAC (Air Condirioner and Furnace) in 2020, Unfortunately their…read moreservice after the sale leaves much to be desired. This all started at the time of installation. The crew performing the installation vented the refrigerant charge from my old system into a bucket of water instead of recovering or recycling as required by the Federal Clean Air Act EPA 608. I made a video on my cellphone and was planning to file a complaint with the EPA about the willful disregard of the regulation. I discussed this with their Service Manager and was asked not to do this. I agreed with him only if this incident was discussed with hie crew at their next meeting. My experience went downhill from here. I subscribe to their Planned Service Program and have received unsatisfactory experience. Only once in 6 visits has the technicion collected sufficient data to track any refrigerant leaks. The EPA 608 reqiires tracking the refrigerants used in home units from "cradle to grave". This means that any refrigerant added, lost or recovered must be reported. The visit in 2025 collected the baseline info for the first time. The visit this year was haphazard and nothing useful was recorded. I am not a satisfied customer of Alltek Plumbing and Heating

Everything. Technician was on time, courteous, checked everything out. Changed my furnace filter.read more

Our water main broke and we were able to get them to come very quickly, which was appreciated. What…read morewas not appreciated was the language by not only the employees, but the owner once he got there. He was mad at his employees, the tight space, and the inconvenience on a Friday, and he was not holding it back. The amount of times I (and my young child) heard the f word and that he was going to quit the job blew my mind. It was very clear and there was no confusion about what was being said. I can't help that my house is older, that a smaller person wasn't available to get into the tight space, or the fact it happened on a Friday. The "finished" job was shoddy, and will be fixed by someone else. After the last employee "cleaned up" we picked up drink bottles, supplies, and rocks through the basement. If you don't mind unprofessional, vulgar language and attitudes and having to fix things and clean up, then this may be your solution, but we will not be calling again. I would have rated two stars for how fast they came, but the fact that he told me over and over that he was marking this as an emergency. Just so unprofessional.

Guy came out to repair leak. Spent 3 hrs trying to find leak in crawl space never found leak would…read morehave taken less time if he actually went in the crawl space. called different contractor they went in the crawl space found and repaired leak. Now cook wants me to pay for there guy just looking in the opening and tell me there's no leak as I see water in my yard from a leak hahaha . also don't know what took 3 hrs this is a small 2 bedroom house on a crawl space . I understand help is hard to find and you sometimes have to take what you find. Tried to talk to her on the phone thinks conversation and discussion is arguing so she wants to sue me for her money and hung up on me whatever money isn't the issue justifying it's owed is . But might be some me wife just passed away 2 months ago take this for what it's worth

Nitro, and especially Dusty, were great taking care of an issue my father had with his roof after…read morethe recent wind on Thanksgiving Eve. Spoke with him Mondy morning and the roof was repaired that afternoon. I would definitely recommend Nitro for any roofing job.

Our roofs been damaged for 6 months and we gave them a deposit and still have nothing done. Good…read moreluck trying to get ahold of them..they rarely answer their phone and don't bother to return maessages.

Had them install my furnace a couple of years ago. They brought it out asap because it was 20…read moredegrees out, of course Lo. Were very professional and clean. Had it done in no time. They are the only ones I call now for any issues. Love these people

I have never worked with such unprofessionalism in all of my experiences. 1st technician was great,…read morepolite and took his time but was unable to remedy situation, his boss was an embarrassment to the company. I would describe him as a tyrant who was rude and arrogant and actually told me to sue my realtor and inspector! Will never work or recommend this company to anyone ever, Nor will my realty company either!

We needed a partial roof re-shingled after a wind storm tore some shingles off. I called for a…read morequote and my call was returned very fast. When he came to do the quote he was very complete in the inspection. He explained the options and did not do any high pressure sales talk. I chose the color of shingles and was told they would get it done asap. they called the day before coming and showed up ready to work. Work was completed and when they left the area was completely cleaned up. Price was very competitive. We couldn't be more satisfied. Larry Morrison