Boris responded quickly to my service inquiry. He and his assistant were efficient, professional,…read morecourteous, honest and knowledgeable. The price for cleaning and inspecting my gas fireplace insert was very reasonable (compared to estimates I had received from other service providers), and he did not try to "build the check" with additional services or parts the unit didn't need. I definitely recommend Delaware Chimney!

I have called this company to come out to look at my fireplace because the pilot light was not on…read more The gentleman came to my home for about 15 minutes. Told me I need a pilot all brand new that cost over $2000.00 -- he charged me $99 to come in!! as he had left, I I was telling my daughter what had happen, she read the directions and my pilot light is on.. horrible company not sure who they have brought out and I'm still waiting for my $99 that they did not send me or credit my account. I will not use them very unprofessional and the guy never took his shoes off or even put some footies!! if I do not hear from them, I would definitely be kind the Better Business Bureau..

I had a difficult job to do that other chimney companies didn't want to touch. Jason didn't bat an…read moreeye and got it done fair and square. He was great to work with and had great communication throughout the process. Was able to get me scheduled in a timely manner and didn't try to upsell me on products and services I didn't need. Thanks!

Very responsive and helped answer several questions I had as a new homeowner! Will definitely be…read moreusing them again

Accurate finished up our chimney/fireplace repairs today. I won't lie, it wasn't cheap. But they…read morewere extremely thorough, neat, prompt, professional. I did not realize they were going to power wash our very large brick chimney on the outside where we had killed off the English ivy growing there, and there were thousands of roots left behind on our bricks. They are gone now, and it looks beautiful! Highly recommend Accurate Chimney

I bought a condo with a gas fireplace that hadn't been used in many years from the looks of it…read more They came and cleaned it out, refreshed the fiberglass embers and lit the pilot light for me. I feel much more comfortable using it now. They were very clean and cognizant of my white rug. They were also quick. In and out in about 20-25 minutes.

Ben runs this company is a great guy to work with!!! We ordered a Fireplace X insert and this…read morething has made winter so much better. I was hesitant to spend so much money on something but we are already saving on heating bills and Ben took great care of us. I would highly recommend Ben and his team.

From the owner: Chimney Solutions is Miami Valley's premier design center & showroom for gas fireplaces, wood…read morestoves, and inserts. Specializing in chimney inspections, sweeps, and repairs. www.chimneysolutionsohio.com

Really great quick turn around from the request we put in online for an appointment. Super…read moreprofessional and efficient. Helpful securing a date/time for a chimney sweep. Got our friendly reminder before the appointment. AJ came out and was a gem super helpful easy to understand when he was sharing the challenges with our fireplace. We spoke through options and he was super professional. He very quickly submitted our request for a quote later that day or the next so it was prompt. Emailed him back after my husband and I spoke and had a follow up question - no response as of yet and our appt was on 11/11/24. Then we started to get calls from the office following up on our appointment between 11/12 - 11/13/24. It would be helpful when vmails are left to be specific on the reason for one's call - to state the company name and phone number without context unfortunately isn't helpful. We played a lot of phone tag and I wasn't clear for the call it was simply to call Fireplace Pros. When we did finally connect the question was how our appointment was and did we have any questions? I did follow up again asking for the specific quote we had emailed AJ on after our appointment and that was the last we heard of Fireplace Pros and that was on 11/13/24. No follow up quote on our follow up question and a little phone tag. Sadly what started out as a strong service has sort of quieted down without our follow up answers to our questions.

We had just bought a new home and wanted to have the fireplace and chimney inspected before using…read morelighting it up for the winter. The Fireplace Professional arrived on time as expected, explained what he would be doing, did it, and then explained his findings. He was courteous and professional, did not try to trick us into purchasing anything, and was straightforward in his assessment of our fireplace. I'll definitely call them again next year to have a yearly inspection before the winter sets in.

I initially contacted Abbey Road Chimney Sweeps in 2018 after seeing one of their trucks on the…read moreroad. I needed my chimney cleaned and thought..."Let me give them a try." I was pleasantly surprised by their professionalism, competence, and friendliness. The very first contact I has was with Brittany, who provided a wealth of information and was very patient and willing to answer any question I asked. She also happily worked around my life to schedule an appointment. The next contact was with Kevin, who was polite, knowledgeable, and thorough. He not only cleaned the chimney but showed me the flaws that needed attention. He did not try to up-sale me either. He provided the information and left the decision up to me. Oh, and I also need to mention how he left the area clean (like he hadn't even been here). Lastly, fast-forward to 2019. Reconnected with Abbey Road to have the need repairs done. I spoke to Brittany again and also talked with Ken, one of the owners (that was a surprise). The appointment had to be set a while out (we'd had a tornado in the area, lots of repairs needed all over). I didn't mind the wait but they actually were able to get to me before the arranged time. Ken and Kevin were the ones who actually came to my home and did all the work. Let me tell you, I am not only happy with the way my chimney looks...I am ecstatic about the all-around service I received! Will definitely recommend and use again!!!

Great service. We just purchased a house and had chimney questions. They came out and inspected and…read morecleaned the fireplace and chimney. Answered all my questions and suggested services. Great inspection and a great company.

Jeremy and his crew did a great job. Very professional and did an excellent job matching brick and…read morerebuilding our chimney. They did a great job of cleaning up too. Found his pricing to be reasonable and did not require payment until the job was done. Would highly recommend.

Jeremy and his crew did an awesome job replacing my chimney in one day. Highly recommend this…read morecompany

Joe came over to get deposit and contract approval for my Chimney …read more Very thorough and considerate of my budget and concerns. He answered my questions and can't wait to see my Chimney repairs and cap completed. Thanks Joe

We scheduled an appointment and were given a window and they never showed. Called and they said…read moresomeone would come. Never did and never called. Do not recommend!