Prepaid lawn service has inconsistency with communication flaws. I prepaid for biweekly lawn…read moreservice to start May 1st. I had service once in May, June 5th and June 26th. Our lawn was cut too low on the last service to which we sent pictures and didn't receive any response until we requested a refund due to no response after several days and noting there's weeds growing. We stated at that time we would be looking for a different service provider. At that time it was "I'm sorry what???. Bs1Stop was then called, left a message and still no return call. Bs1Stop stated "I'm sorry I broke my phone and have no contacts.. Who is this? And what seems to be the issue??". He was called back and then left another message. Still no call back. He was then sent my name and the invoice showing all my information. He ask again "what's the problem?. I resend the previous pictures of my lawn. Also, informing that you started texting previously and stopped/asked him to call my husband to take care of the situation via phone. Thus far I have requested a refund at least THREE different due to lack of service mainly. I do have pictures and texts to validate.

I know why he only has three stars now, but the only thing I give him one star for is the fluke…read moreavailability/response. My machine is still not functioning properly after 21 days, two trips and an unnecessary part. $391 later he belligerently refuses to come out again until I myself locate and clean a part that my machine does not have. He's fired. I hope he has the conscience to at least issue a partial refund. Highly DO NOT recommend.

I attempted to buy my baby's headstone from here. I am very happy that we went elsewhere. Cathy was…read moreextremely aggressive over a very small hiccup- a correction that she claims never made it back via snail mail. We were not upset and even believed her (now I have doubts). 10 days after mailing the correction with no follow up, I called and asked if we could confirm the correction via email, fax or in person before paying in full in order to make sure it was ready by our deadline without the mistake- especially since mail was allegedly not getting to her. We were more than willing to go out of our way to make sure it was right (I offered to hand deliver a check & sign the correction in person on any day that worked for her!). Instead Cathy yelled at a bereaved mother who was trying to buy her baby a grave marker. I have never been treated so poorly by anyone and would not recommend anyone do business here. Minneapolis Granite was much more professional, empathetic, and at a lower price.

I am beyond upset with Twin City Monuments and Cathy, whom we worked with. I would not recommend…read morethis company to my worst enemy. Cathy is unresponsive, unhelpful, and rude. It should have been a red flag when Cathy couldn't be bothered to get out of her chair to show samples of headstones and provide options for my mother's headstone. Both my grandmother and my wife were unimpressed from the beginning with the service provided but we pushed forward because we wanted to get my mother's headstone sooner rather than later. We ordered a headstone through Cathy and ended up making a change to the border of the headstone. We decided we wanted granite instead of concrete. We were told this would take additional time, which is completely understandable. Several weeks went by with no update from Cathy. We made a follow-up call to better understand the timing and were told the granite should arrive in about 2 weeks and then be engraved and installed. Two weeks came and went with no update. When we reached out for an update Cathy was rude and dismissive. I was told she didn't appreciate the follow-up calls and it wasn't her fault that we made a change to the order. I was simply asking for an updated ETA, NOT complaining about the length of time it was taking. In the end, Cathy said, "I am refunding your money, and you can go somewhere else!" She then promptly hung up on me. Please, please, PLEASE, go anywhere else.

They recently replaced my chimney and put in a colored and stamped patio. They are a quality…read moreorganization and are easy to work with. Great job at an affordable price! I couldn't be more pleased!

From the owner: Johnson Masonry, LLC is a trusted concrete and masonry contractor proudly serving Hudson, River…read moreFalls, New Richmond, and St. Croix Falls in Wisconsin, as well as Stillwater, Oak Park Heights, Lindstrom, and Saint Paul in Minnesota. The company specializes in superior concrete services, offering expertly crafted concrete driveways, concrete patios, stamped concrete, and dependable concrete repair solutions that enhance both the beauty and functionality of homes and businesses. In addition to concrete work, Johnson Masonry, LLC delivers exceptional masonry services, including brick masonry, stone masonry, block masonry, and brick repair. Their experienced craftsmen combine precision and high‑quality materials to create structures that are both durable and visually striking. Whether installing a new stone feature, restoring aging brickwork, or building strong block foundations, the team is dedicated to delivering long‑lasting results. Johnson Masonry, LLC is known for its professionalism, honesty, and attention to detail. With a commitment to craftsmanship and customer satisfaction, they provide tailored solutions for every project, from minor repairs to full custom installations. Homeowners and businesses throughout western Wisconsin and eastern Minnesota rely on Johnson Masonry, LLC for dependable service and exceptional workmanship.

Day 1: what's your need for service. Day 2: No response to my additional query. Sent email…read moreresponse/request for review with adjustments to my request due to my insurance company response: Day 3: Full response: April Sorry about that Mondays are always a crap show and yesterday was out on sites all day. At this time, I don't have the crews to do that kind of work , I'm sorry and I don't even want to throw a number cause If you say yes my brick guy is out for a couple months Thank you, Chris Holman Yeah, no thanks is my thought.... check out the ratings. I should have before I began this process of inquiry for quotes on this on for sure..... I minimized the work needed due to a response from my house insurer and this was the final result. No go period.

Run far far away from this business and its rude owner Chris Holman. We recently built a new home…read moreand our builder hired this company to do our stone work on our fireplace. He way over ordered on the stone, like pallets not touched and countless bags of mortar unused. We asked about a credit for the material in which he replied it's non returnable. I in return said I will keep the addition material in which he picked up when I was not at the job site and said it's his now. I called the distributor and yea, found out he returned all the stone for a refund in his pocket. This is what he does, over orders and then returns the material to line his pockets. Also, the work is shotty at best. So in all he over charged us, was horrifically rude, stole our stone, lied, did 1 star work and does not care about the customer. Ruuuuunnnn far and fast from this company and anything Chris Holman is offering.