Now owned and operated by Vital Records Control. I have had problems with VRC billing as their…read morebusiness department is consistently working to overcharge for services. Fortunately, I keep my records. I was currently renewing and they state I owe from May of 2024. During the summer of 2024 I proved them wrong and I am now waiting for a response from Evelyn Leon as I have requested a history of accounting activity. I would choose a different service going forward. I will post the outcome of the current drama.

Immediately after the acquisition, we immediately contacted VRC to terminate our service (which was…read moreautomatically absorbed from DocuTeam) by phone and by email. I listed the reasons in my 1st review above. For the past almost 3 years, we keep getting invoices mailed to our office billing us for a non-existing service. We have called, scanned, faxed, and emailed different departments, different employees and supervisors over the years, confirming that we are not a customer and attempting to stop further invoices. Still, more invoices keep showing up. We had to submit a complaint to better business bureau. If this is evident to nothing but the internal chaos in their billing alone, we are glad that we have never used their service.

What a great experience from start to finish. Thank you Todd for being so flexible and working with…read moreour company! We will refer you to anyone we come across asking for these services. We will continue to use you from yesterday and forward. Thanks again for being professional and efficient. Aldersgate Investment

Todd was super to work with. We had decades of old records of our own and our decreased parents,…read moreand he came right to our house and swallowed about a dozen bankers boxes in just a few minutes while we watched them become confetti. So worth it!

FANTASTIC service today! I called this morning and happily, I received a same day appointment to…read morebring in my 2 'banker's boxes' that I'd been procrastinating on getting rid of. (I wish I'd gotten the young lady's name who helped me by phone as she was quite courteous and helpful) When I arrived at their location, I was unable to carry in my 2 boxes as I recently had a knee injection, and I was barely able to walk to their door. I called and the same helpful young lady told me that was "no problem" and said that I could just give them my credit card when someone came out to my car to take my 2 boxes. Wonderful! Adam came out and took the boxes and my credit card and I was done! I also wish to thank the "Iron Mountain" driver who was patiently waiting for me to move my car! 5 Stars all the way around!

Llana and Adam are amazing! They quote fast over the phone, and they will use a dolly to bring in…read moreyour items!

I needed a company to shred all my parents old tax documents going back 10 years. I talked with…read moreBrad the owner of the company and set up an appointment. He called and was able to come over earlier in the day which was fantastic. Very quick and easy and I would highly recommend him. You can't beat the price for personal delivery of services.

If you have a lot of documents that need shredding, look no further! Brad will come to you!…read more Going through my in law's house, there were just tons of paperwork that needed shredding. I called Brad and made and appointment. He comes with a large shredding truck and does everything on site so you can watch. My son took out all the Rubbermaid's with the paperwork out to the curb and Brad cued up the truck and shred it all! It was fast, reasonable and gave you peace of mind! Brad said all the paper gets recycled into new paper and saves a lot of trees! How about that for helping with the environment!

This "Veterans and family owned" business decided to take it upon themselves to block the only two…read morehandicap spaces available. When asked to move, the driver purposefully used the truck to block the only wheelchair ramp. Even after calling their main office and speaking to a person named Ken about getting their driver to simply move the truck to another parking location that wasn't literally blocking both handicap spots, Ken made it perfectly clear the drivers do this all the time and he did not care. Do not support a company that just so blatantly does not care.

Super kind and friendly staff. I get really nervous going to places I don't know we'll but when I…read morecalled the kind worker told me how to get there and where to park then came out to help me when I got there. Thanks so much for the help.

Difficult to deal with. They use shady techniques to prevent you from cancelling service and when…read moreyou do, they charge unjustified fees.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

Easy to reach and set up appointment. They showed up on time and took care of business quickly…read more Very positive experience.

Total Shredding did a great job! On September 3, 2024, I made an appointment for the content of my…read moredad's storage compartment to be shredding. It was where he stored his medical/legal/IRS files, many that he kept far longer than he was required to. Total Shredding kept me informed by text of their arrival time. They were on time. The guy worked so hard and was so fast even in 100 degree heat at 1030am. The storage room was an inside unit so it wasn't like an outside unit he could just drive up to and start loading into the shredder. There were 63 bankers boxes carried out and loaded into the shredder in less than an hour in a 100 degree heat. He shredded the boxes on site and when it was done he gave me the total number of boxes shredded and the total($464). Very reasonable. Then Amy called me to confirm my email address and sent me the certificate and receipt. This was not only the lowest quote, but the fastest shredding quoted, on site in my presence. I would not hesitate to hire Total Shredding again and highly recommend them. BTW, as all the other shredding companies who gave me a quote, they do not shred the boxes.