We have had our furniture stored here for 2 years. This morning, March 6,2026, we stopped by to…read morepick up a few items and discover our climate controlled unit cover in mouse droppings. This was not a couple of droppings in the corner, the entire floor, the tops of boxes, inside containers were all covered in mouse droppings. I reported it to the office attendant. He said they would sweep it up and set out a couple of traps. He was very unsympathetic or caring about our situation. We have three king size mattresses and box springs, numerous items of bedding, towels and other fabrics in the unit. They obviously covered themselves in the contract, but at least give a damn about our situation. $300 a month for two years and they will do nothing for us. We purchased insurance, but everything will be prorated and we will get very little compensation. When we ask to speak to a supervisor, the kid on the phone says" I am the supervisor". With our unit being infested, I'm pretty sure there are multiple units also infested as well. If you have items stored at Meathead, I would suggest you go inspect it. We are extremely disappointed with Meatheads attitude toward this issue, their unwillingness to contact anyone higher up, and basically their "we are not responsible" attitude. I'm sure this can happen at any storage facility, but for Christ's sake, at least act like you care.

Stored some furniture a few months ago for only 60 days in one of their outside units and needless…read moreto say it was a disaster! Day of pickup was awful! All of our furniture was destroyed by rodents! Rat and mice droppings and furniture is ripped and nested in! Had to take them to court and they said sorry you signed the agreement that says we're not responsible for any rodents etc. do not do not store anything at this place! They don't take their business seriously! They have no problem taking the monthly fees without making sure they're providing a clean environment for all your personal items.

Amazing service. We were able to get someone to come out same day without even having to ask to…read moreclear our deck from old patio furniture and gardening junk along with some large pieces of furniture and trash from a large construction project. Driver was very kind and filled up the whole trailer within an hour. Felt so good to get rid of all the junk quickly. Would definitely recommend this company and use again if needed.

I have used them on two occasions, and they did thorough, outstanding work! They cleaned out our…read moregarage, and for the first time in over 10 years, we now can park our car in the garage!

Excellent service. Very professional, on time and efficient. My daughter done with school needed…read morehelp cleaning up her place.

I was so stressed about all my last minute moving complications until I was in contact with this…read morecompany! Sandra was so quick with communication and fair with the pricing. I got my estimate within an hour of requesting and it was a quarter of the price that every other company was offering in the area. Vincent and Ivan came the very next day and were so efficient and friendly. They made my moving experience 10x less stressful, wish I could give more than 5 stars!

I relocated to SLO from LA. Since I could not find suitable housing in time, I had to put my life…read moreof stuff in storage, and the prior movers really packed everything in like sardines. In the meantime, I needed movers to extract a few items for my temporary housing set-up. Not knowing anyone out here, I asked Broad St Storage (who I also highly recommend) and they put me in contact with The Moving Experience. The 2 gentlemen assigned to my job were friendly, courteous, and had the utmost respect for my property. It wasn't easy getting the items I needed out, but they managed to do it with precision and care. While the move here was stressful, I'm so glad to say my dealings with The Moving Experience were anything but.

I rarely write online reviews, but I feel obligated to share my experience to protect others from…read moregiving this company money for their move. This was by far the most unprofessional and abusive moving company I have ever dealt with, and I implore you AVOID this company at all costs. If you want your items and furniture to be taken care of and arrive UNDAMAGED or ARRIVE AT ALL (as they did not for me), HIRE ANY OTHER MOVING COMPANY!! They do not care about you or your belongings. Here's a snapshot of my experience: I hired them to move my belongings from San Luis Obispo to San Francisco. From the very beginning in San Luis Obispo, the movers did not use blankets, padding, or any materials to meaningfully protect my items. I watched them place my dresser, nightstand, bed frame, and other wood furniture DIRECTLY onto the concrete sidewalk, then stack everything in the truck bare. By the time my items were delivered in San Francisco, nearly every major piece of furniture was damaged. My dresser and nightstand had multiple chips and scratches, my bed frame and headboard were gouged, my refrigerator had a large dent, and my picture frames were scuffed and chipped, and ripped, some of them irreplaceable. In addition to the damage, some of my belongings never arrived. My rug and lampshade are still missing to this day. During delivery, the movers also brought out items that did not belong to me, including a mattress and multiple framed pictures. I informed them immediately that the mattress was not mine and it was removed, but I was left with another customer's picture frame. This raises serious concerns for me about how customers' property was being handled. The most egregious part of this move occurred during delivery in San Francisco. After the movers arrived, saw the apartment, and began unloading, they did not raise any issue or mention any additional charges. However, halfway through unloading, they demanded an additional $412 via a Change Order and refused to continue carrying my belongings upstairs unless I signed and paid immediately. I was told my items would be left in the lobby if I did not agree. This happened in the middle of the move, after a significant portion of my belongings had already been brought into the apartment. I felt I had no practical choice but to sign in order to complete delivery, and I believe the way this fee was imposed mid-move was misleading, coercive, and improper. When I politely pointed out some of the damage, one of the movers, became hostile. He shouted at me, saying "F*** you man, I'm done," before storming out of my apartment. He left my mattress lying on the floor and the headboard loose and improperly installed. The other mover offered minimal help before also leaving, but the job was incomplete and I was left to deal with the situation on my own. After the move, I tried multiple times to reach the company's manager, Kevin, who was my main point of contact. I left several voicemails explaining that I wanted to discuss the serious issues I had faced. He never called me back--and has yet to do so. Adding insult to injury, before all of this, when I asked to reschedule my delivery from Sunday to Monday, which happened to be Labor Day, the company agreed no problem but sent me a text saying, "Yes, we can do that, no problem, but please tip our guys well as they'll be giving up their Labor Day." Asking for a tip in advance of service is highly unprofessional. I would happily tip for a job well done, but this could not have been more of a disastrous move. In the end, my total charges increased from the original $2,100 "Not to Exceed" estimate to $2,500 after the mid-move Change Order. My belongings were damaged and some items were missing, one of the movers verbally berated me and left the job incomplete, and I was required to sign and pay an additional fee in the middle of unloading in order to complete delivery. The company has since failed to meaningfully communicate directly with me. I have filed formal complaints with the Better Business Bureau and the California Bureau of Household Goods and Services. This company's conduct during my move was reckless and abusive, and in my experience highly misleading. If you value your belongings, your money, or your peace of mind, I strongly recommend choosing another company. I have attached photos showing the lack of protection and the resulting damage so others can make an informed decision.

I can't say enough good about this place. First we fell in love with the previous manager Gina and…read morenow that Sammie is here we are still as pleased as the day we put our stuff here! Sammie is helpful, kind, sincere and funny to boot. When we were in danger of losing our belongings due to financial issues. Sammie made it a point to call me and remind me to make a payment as soon as possible and saved me a LOT of headaches!

I'm writing this review after multiple issues we've had with this business. First off, we were…read morelocked out of our unit "by mistake" - Ownership put their own lock on our unit, and after multiple calls it was determined they locked the wrong unit.. Ok, I guess... Moving forward to this last instance, we were contacted by a rep at the lot about a balance that was due - fine, i get it.. and Let's be real 2020 was rough on EVERYONE! I'm sure lot's of people got behind in one way or another... We offered to come make a payment on the account that day, and the rep told my mother the owner was out of town, and she would get back to us about the amount due. The next correspondence we get is from the owner telling us we've been locked out and the storage unit will be auctioned off.. Excuse me? We still have no idea what balance is due.. What kind of response is this for an owner to give a customer IN ANY type of business? I'll be contacting them myself, paying the balance due, getting our belongings out of there and spreading the word about their horrible customer service! Sorry we couldn't get in "cantact" with you sooner!

The perfect solution for the gap between dorm move-out and apartment move-in. The front desk people…read morewere super nice. The small unit was perfect. You drive through a secure gate and pull up right in front of the unit. Very easy to load and unload.

Quick response. Very courteous communication. They had the size I needed which no one else had.read more

Great to work with and so helpful. Would recommend to anyone who needs to get rid of stuff. So glad…read moreI found them.

I needed to get my sleeper sofa removed and these guys got the job done super fast! Great…read morecommunication and fair pricing for this area. I would definitely use them again and recommend them for all of your junk removal needs!

They took great care of my things for several years but by far the best part was their customer…read moreservice. Karin specifically went above and beyond when I had a sudden need to move my things. She went in on her day off to accommodate the movers as it was impossible for me to be on site. They worked with me to ensure my things were secure through the whole process.

Clean facility and friendly staff. Comparable rates and easy access. Resolves issues in a timely…read moremanor.