Their customer service is AWFUL! No one answers phone and I let it ring at least 10 times. When…read moreWe went to pick Up return we got an ear full From 3 different people saying how busy they were. They told us they will call us, well when We asked them how to Contact them we were told there's no one here to answer phone. We saw at least 5 people doing nothing. Very poorly organized and will Never go back!!'

I've been going to H&R Block for eight years now. I started off going to the one in Yardville, but…read moreafter my second year going there, they closed for good. I had no complaints with that location, but I am quite happy that I stumbled upon the East Windsor location. As soon as you walk in, you're pleasantly greeted by someone at the front desk and as you wait, there's coffee, water, and treats! Though the prices are pretty much the same as other competitors, the thing that really makes H&R Block stand out from the rest is the flexibility that H&R Block has to offer. For example, if you don't have money to get your taxes done, no problem! They can arrange to have the fees taken out of your refund with a refund anticipation check. They also have numerous ways for you to receive receive your refund. Direct deposit, check, or an H&R Block prepaid Mastercard. One of the most important things that H&R Block offers is "Piece of Mind". Basically there's three levels of protection for you in case there's any problems with your claim. Some people think it's unnecessary, but on the flipside, I know way too many people that got screwed because they went to Joe Smoe do their taxes. So with that said, I'd rather play it safe than sorry. Lastly, everyone at this location is extremely friendly, but my go to person is Lachman. He has a great personality and goes above and beyond to make sure your taxes are done right with the highest return possible. He doesn't just do taxes, but he tries to build a personal relationship with you. One of the things that I really appreciate about him is that he remembers little things. For example, I had totally mentioned a random thing while getting my taxes done and when he called me a couple weeks later for a friendly follow up and thank you, he mentioned that thing and I was totally blown away that he caught that and remembered it. If that's not an example of someone who genuinely cares, then I don't know what is! With that said, tax time can be pretty stressful for most people, so I really appreciate the comfort that Lachman and the rest of the H&R Block team bring me. It's always a pleasure utilizing their services.

Professional and caring. Jay takes his time to understand his clients and their needs. Highly…read morerecommend this firm.

From the owner: A small accounting firm’s model in Business is its integrity, its ethics, and its word of honor…read more Seems very old-fashioned in today’s world of AI, Chat GPT, and Technology. We look to a relationship with our clients, to assist them with identifying or presenting ideas to them. When we speak, text, or get emails from our clients we tell them our thoughts sometimes in writing or sometimes on the phone. We are a small firm Yes, Technology is a novice or immature, but not all. Yes, we do everything Bookkeeping, Personal and All Business Taxes, Non-Profits, Consulting, State Compliance, and Advice and Technology. We have resources from our associates, we are different because we are a firm interested in our clients.

Was looking for someone to help me with my taxes in the area. Very thorough and professionalread more

Horrible service, I was working the LP early 2025 on a super important crisis we were having. The…read morefirst red flag was never getting the accountant on the phone. It was always the same excuse, hes away from his desk or hes at a client meeting now but I can take your name and message and he will get back to you.... That wasn't even the worst part - they got the most critical piece of information wrong... It was so blatantly wrong that is was laughable. The incompetence was rightfully there. I urge anyone to properly vet this company and make sure they know what they're getting into.

I'm a bit younger and newer to the work force, so I wasn't really sure with how to go about doing…read moremy taxes etc... I knew I needed some help and didn't feel like doing the online websites. One of my friends parent's recommended giving them a call here to help out. When I called and got in touch with somebody, they were extremelyyyyy helpful! So patient and explained everything I needed to know to feel comfortable. Not sure why you would go to anybody else. At least now I know who to go to each year, thanks guys!

Working with Brown's fulfillment consultation & accounting firm was the the best decision I could…read morehave made for my business. She was very professional, extremely knowledgeable, and very personable. When I first walked into her office I felt extremely overwhelmed with the process of keeping my business's finical information organized, but I left feeling confident and reassured that everything was in the best hands possible.

Would not recommend after meeting with Tara M. For my 2023…read moretax return Rose was great to work with, where she explained things in detail. Value was comparable to other accountants. Though I had many recommendations and referrals for other accountants, I chose to work with Rose because I chose to specifically support a woman and minority owned business. One piece of advice from Erin Benzakein from Floret about hiring a bookkeeper and accountant was that if you feel dumb or awful after meeting with either, then it's time for you to hire a new accountant/bookkeeper. I was having a hard time managing my own bookkeeping and was inquiring about this service. I met with Tara and she was condescending, defensive, and was gaslighting me when I started crying on the call after she went on a diatribe about the importance of bookkeeping. I also disagreed with her statement that "Bookkeeping is the backbone of your business." Unfortunately, Rose was also on the call and there wasn't any intervention. I would recommend Rose Brown only if you were just working with her and Darin, but would stay away if you are on a call with Tara.