I called about fixing some carpeting which had bubbled, and an appointment was set for the next…read moreday. Brandon was here several hours, the carpet looks almost like new, the service was excellent, and the price was very reasonable. We had a great experience with them.

One of the best tile selections for a backsplash in the area. The staff is friendly and…read moreknowledgeable. A must see if you are in the market for tile or flooring!

Selected carpet at the store as my Contractor recommended them. Sales never followed up with my…read moreselection options, pricing, availability. My PM had to follow up with them weeks later, then they scheduled an install date. Weeks later on install day, the company EMAILED (not even a phone call) our PM saying that oops, sorry, they forgot to order the carpet. We are hosting a major event at our house and told them it has to be in no later than a week. They said they would put us first on the new install day. then morning of, call and say they will be there between 12 and 2. As of 2:30, still have not shown up. Called and spoke to manager, he was totally unremorseful, and said they would be there by 3pm. Again, pushing my subcontractors back another day because now they can't finish painting touch ups until tomorrow, date of our big party. Very stressful and unhappy with the experience working with this company, and I'm not sure they will be the preferred vendor of our Contractor going forward. Be warned if you value your time and schedule.

Excellent service! Our lower level flooded, and we were at a loss about what to do with regards to…read morereplacement flooring. The team was able to provide expert advice and solutions for moisture barrier padding and carpet. They made the whole process a pleasure. I had no idea they were in our backyard Burlington area, until co-workers at Burlington hospital shared their fine reputation. Then came the installation. The installers were considerate, professional, and did a superb job. Overall, an excellent experience. Lisa Teubel

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and…read moreblames the customer rather than take ownership of their mistakes. Definitely stay clear of this business.

Dan was very helpful in finding a quality carpet for a new condo at a reasonable price. The…read moreinstallation team took their time and did a great job.

In my moms house (New Munster) I had 4 rooms of carpet pulled up and replaced 3 with new carpet and…read more1 with a hardwood-laminate product. Phil was incredibly responsive and helpful in determining the best product for the job.

I would recommend you to drive the extra 20 minutes to Brookfield or Waukesha, This was the most…read moreawful experience one could've had. Over priced, over crowded w/dated merchandise, & musty smelling, not to mention the parking lot that may leave under carriage damage...I was looking to do a small project of 200 sqft. In a bathroom. Carrera Marble looking style. Associate had no clue what i was talking about, and when i told Phil that I didn't want to spend over $25 a sq ft. He told me to Go to HOBO....idiot out of business like Best Value flooring will be...Phil you were of no help and you may want to consider a different line of work!!

Shane was extremely helpful in helping us decide our carpet for our basement. He listened and…read morehelped us with something in our budget. Ivan and his team were very professional and did our install very efficiently and in a timely manner. Highly recommend the entire Carpets Plus team for all your flooring needs.

They are the absolute best- I highly recommend! I've been gradually updating my house, so I've…read moreworked with them on a few projects, and it's been nothing but top notch service and results. My basement flooded and they were quick to order and flexible on installing. Friendly, knowledgeable, and professional from start to finish.

what a great family business! Short story-…read moreI was at a local lumber yard, and I got out of my truck to load a bag of insulation. two young men from Bartz were loading some materials into their truck. As I walked to the material I needed to load, one of the young men walked over to me and asked if I needed help. I'm sporting a cane post knee surgery. The young man loaded my item into my truck. At this point, both introduced themselves. I thanked them, and then I told them I had been purchasing flooring from Bartz for 40 years. they thanked me for being a loyal customer. We need more young people like this!! I will continue to do business with Bartz and refer my friends to them!!

Had Bartz's carpet our first floor. Pat helped me work thru a difficult floor repair before we…read morecould lay the carpet. Pat and his staff are awesome to work with and extremely knowledgeable. Everything turned out perfect. Highly recommend Bartz's Floorcovering.

Geno and Allen installed our floor and couldn't have been nicer! They did an amazing job, and it…read morewasn't an easy project. Their attention to detail really showed and we couldn't be happier with how it turned out.

Repeat customer; had lower level family room carpet replaced which included stairs. Liz was great…read moreto work with, guys that installed did okay job. My concern was that I had over 12 yards of carpet left over- according to Dave (Manager and person who measured), that was to be expected due to 'repeat design' and stairs couldn't be done any other way to piece together instead of cutting 3 feet of carpet for stairs off a 16 foot roll, leaving me with $400 of excess carpet which he states he could only sell as remnant for $75-100. Additionally, was to be 'free installation' which ended up costing me another $419 due to it being laid on concrete and 'repeat design', as well as separate charge for stairs. I would also recommend requesting and reviewing a written estimate as the original that was sent me. The actual ended up being almost $500 more than my final cost, including Illinois versus Wisconsin sales tax

Carpetland just put two new rooms of Carpet in my house. Syad the installer was awesome! They…read morewere in and out in a few hours and it looks great! Good price, quick install overall very happy!

Julie Bormann was very helpful showing us samples that allowed us to match the carpet with the…read morecolors in the room it was to be installed in. The carpet arrived on time and the install was scheduled within a week. The installers were very courteous and did a very good job. I would recommend Carpetland Racine to anyone.

They did a great job. I was in no hurry so they scheduled the installation on the date I…read morerequested. It looks like a new room. I will definitely return with other projects. Great people. D Morris, Sharon WI

Unprofessional. Contracted out through Lowe's. Wasted a month and prevented me from getting my…read morefloors updated before move in. I'm pretty livid about the entire experience. After deciding on my floors at Lowe's (LVP) I was told that this company would be contacting me within a day or two. However after multiple no-responses requiring follow-up after follow-up, a tech came out to measure my floors. The guy was polite and did his work, but after that they never contacted me again. I went into Lowe's and Lowe's reached out to them directly. A week later, still no follow up. I went back to Lowe's and ended up just buying the flooring myself. May be returning it if I can't find anyone to install it. Worst experience with a contractor to date.