Do not attempt to go here! This place is completely abnormal, ran by a bias psychopath named…read moreMichelle!
A close friend referred me who thought I'd love Dr Ed's perspective, I had been looking for a holistic doctor near my home in Beverly Hills, who is also a licensed MD. I contacted the office in November 2022. 3 month waitlist, and I signed up. Extremely excited, I waited for my possible appointment, they called saying theres an available appt with Dr Molly in December. I didn't know anything about Dr Molly but I had skipped a pediatric visit at my current pediatrician's office just to make this switch for my 9 month old daughter. I believed this office was everything I had been looking for, and I was very excited! They sent paperwork to review to secure the appt, after doing so I got a text and email CONFIRMATION. Certain that my appt was confirmed, I switched my pediatric office! A few days before my appt I received a call from the office, during WORK HOURS ON A BUSINESS DAY, missed the call, uncertain I called back, left a voicemail requesting a call back. I didn't get a call back and figured it was just to confirm my appt which I had ALREADY confirmed via text/email.
The day of my appt I arrived, being 5 mins late I called the office to let them know i'm parking my car. MICHELLE, said they do not see an appt for me, letting me know they had called me to let me know that I had to return paperwork that they only allow 24 HOURS in which it has to be filled out and returned. I continuously apologized, for the confusion and begged for them to let me still visit the doctor since my baby was with me and she had skipped a mandatory dr visit at 9 months, and had SEVERE ECZEMA. As I explained, she refused and said I will not be able to attend the appt. She literally made it seem like a punishment.
I asked to get back on the waitlist after numerous apologies. Waited for 30 days and called back to see where my position stands to make a decision as my baby turned 10 months. Michelle said she doesnt see me on the waitlist, and then dodged me. I called again hoping I deal with someone else a week after, it was her again. Again saying I'm not on the waitlist, but noting that I'm on a SEPARATE WAITLIST, FOR PEOPLE WHO MISS PAPERWORK. The separate waitlist doesnt exist fyi, it's in her HEAD. According to her psychotic nature, the "separate list" is used when there's room AFTER AND ONLY AFTER the regular list, which continuously adds people. So the separate list doesn't exist, and people on there will never get an appt.
After the 4th time checking with them I got extremely frustrated. She mentioned that the main waitlist people are priority, so I told her that the way this practice is run makes ZERO sense. I said if my husband calls and gets on your "regular waitlist" then he will get an appt for my daughter before I do? Even though i've been waiting for 3 months? She said yes.
My husband called and she immediately knew, saying that me (his wife) was "unfit" for this practice, noting that I missed initial application paperwork. My husband asked if they are allowed to refuse someone for the reasons of accidentally missing paperwork and she noted that they are a private practice and they can refuse to accept anyone they'd like at any given point of time, without ever seeing them!
This place is the biggest joke on the face of this country. This girl has major issues, she takes a simple mistake completely personal in the weirdest way possible. She is ridiculous, bias, a bit psychopath and extremely irrational. She needs HELP. Dr Ed, I've heard good things about you, please get rid of this nonsense of a human being.
Michelle only responds to NEGATIVE REVIEWS, using Dr Ed's personal account, using her nasty tone, constantly "quoting" your words, and bashing people in her nasty disgusting nature. She also ILLEGALY has others responding to negative reviews with other accounts using her disgusting tone again.
I am 1 second away from taking this inhumane woman (who absolutely should not be working at a pediatric office with children) to court, for her psychotic behavior just to teach her a lesson. She is the perfect example of every HIPPA violation.
She needs help. She needs Jesus. Stay away from this place people.