Such a prompt and smart service person. This was a wonderful interaction. He had all necessary…read moreparts for the repair on his truck, & filed the appropriate paperwork with Forest River.

From the owner: Onan Generators Spartan chassisread more

I am admitting that I am learning a lot about buying a used RV/Motorhome ! I normally research and…read moretake my children and grandchildren's advice before making a big purchase . This dealerships sales reminds me of the used car lots near the NAVY bases in the 1970 and 1980 . I am a 1976 year old Vietnam veteran so I have been swindled before , but recovered . With sale I was assured I would be buying a used vehicle that would be safe to drive and ready for my Disabled grandson an I be able to travel in on the road. I have found that it had 4 or more year old tires and battery . Then to make our travel bathroom usable {reason for purchase} it needs another $500 equipment accessories to make it usable . I am thinking I have bought a money pit on wheels ???

General RV, 1577 Wells Road Orange Park, FL (Jacksonville) just stole $500 from us when we…read moredecided, within the three-day rescission period, not to go ahead with the non-deal they negotiated. This is NOT an honest or ethical company!

Installed an air compressor in my car, it was defective, but charged me anyway…read more DO NOT USE THIS COMPANY! Fair warning.

Very Helpful and Friendly. Gave us great recommendations for our vehicle issue. Will definitely be…read moregiving him a call if we ever need him again.

From the first very prompt answering of my message, I have been completely blown away by these…read morepeople.They are very polite,and I don't mean a in a phony way.you can tell each one is very committed to your needs.I feel like they dedicated to knowing their business and doing it well. Even taking the time to educate the customer. Thank you so much for t your service.I can see you work as a team to bring the best service to your customer .I called on day and the very next day my air conditioner was installed!! I give all 1000 gold star.I wish I was better at writing reviews.you all are stellar to me.Id recommend you to the world.Thanks. yous much.. Sandy Florer

During the initial diagnostic visit, the entire time the technician was more concerned about making…read moreYouTube videos on rv repairs than actually working to find the issues. The technician finished looking around and came to explain that he knew exactly what needed to be done in order to fix all of our issues. He explained that there would be a cheaper option and a very expensive option to get our AC units up and working again, he knew all the parts needed to get us back up and running again. So after All the diagnostic was done we were told that we would get our diagnostic bill and as soon as it was paid, we would get a list by end of day for parts that were needed to fix our issues and quote to do the work, at the time of deposit we would also get an idea of when to schedule for them to come out and finish with repairs. Then I had to reach out to them in the middle of the next day because I still had not heard from them, they threw together a parts list that was not completed compared to what the technician had explained to us. When I responded and said that parts were missing, I was told that additional diagnostic was needed. But would not be charged additional diagnostic, Neither would any additional service call fees for any additional visits. So I reluctantly paid the deposit for parts. I was sent a receipt for parts, but no additional communication on estimated time of arrival for parts or communication on when they would possibly be out depending on parts arrival, Nothing. In my history of dealing with contractors, that's sketchy, Not hearing from them at all after paying for parts. During this time I had reached out and informed them that I had a family member pass away and was working on funeral arrangements as well as needing to travel out of state for another dire family situation so I needed them to keep up with me so I knew what was going on and keep my schedule on track. And I was met with no communication until I called and left an irate voicemail about customer service and communication, and how I felt I was being scammed out of my money. Only then did I get response on an approximation on when parts would arrive, and it would be two weeks and a day later. They were 45 minutes late for appointment, showed up, no word to my wife or myself and just switch off our power. The propane part was incorrectly installed in 15 minutes, but the original technician that came during diagnostic visit was back STILL FOCUSED ON MAKING YOUTUBE VIDEOS FOR the whole 30 mins he was here. Came in, told us EXACTLY what he told us the first time, packed up and left, still with no AC and 10 minutes later I got a labor bill sent to me for $500! At this point, I had had enough with the games. I reached out again and explained that I was not paying $500 for them to be 45 minutes late for a 30 minute job where, the communication sucked, and nothing was fixed properly, was just given the same information as the diagnostic visit, and yet they still needed extra parts that we're supposed to be ordered the first time around. I went back-and-forth with their customer service representative most of the day until they got snippy and said that they would reach out to the owner to figure out what they could do.... The next day I was told that what I signed for was completed and that I would need more parts in order to finish the job where I was then sent another quote for an additional $1200 in parts and labor service call fee. The best thing that they could do for us would be to credit us an hour of labor for all of our troubles. Which I still had to go in and have them change three times because the credit wasn't added on the quote properly.... The numbers just kept going up, after the third time of correcting them I noticed they were still trying to charge that service call fee even after saying they wouldn't for additional visits. Month and half later, I have had a different technician company Fix their mess with far better communication and customer service, and confirmed the parts ordered initially for our Ac unit was not needed, and if they would have done the repairs to our third ac unit that they planned on doing it would have caused a fire because the unit was in far worse condition than they lead us to believe!

I would not use any other technician/maintainer than David unless I was broke down on the highway…read moreout of town! Hate to cut my own throat here, because he is super busy already, but if it takes till dark to get it done, he does it, and he does it right! As a recent widow, I'm very grateful to have someone I can trust help me.

Highly recommend!!! Dave came to my house and fixed my air conditioner on my motor home. Very…read moreknowledgeable man! Seems to be very honest and reasonable! He corrected what a place in starke screwed up. I will only use him after today! Thanks dave!!!!