As a small business owner, I always work to let the owners rectify a less than favorable…read moreexperience, you never know what is going on. We received two ricks of wood and they were extremely wet. To the point of steaming when we put them on the fire... my partner called and texted about the quality - Bob's did not return his calls or texts. I called from another number, they did answer and then confirmed giving us a refund but never showed up on the day we scheduled. We are just going to keep the wood and season it ourselves at this point, it has been a huge hassle and not worth the premium we paid for the wood. We have since found another supplier that barn seasons the wood. They did show up and stack the wood nicely. Could be a great supplier for wood for next season if you have a covered place to store.

A rick of firewood is defined as 8 linear feet long, 4 linear feet tall and 16" deep. They…read moredelivered and stacked 6.5 feet long and 3' tall then refused to add more wood. When I offered to pay less for less firewood, they again refused and took all of the wood away leaving me with nothing. Last year, we had a similar issue but they added the additional wood to make it right. Based on that, I decided to use them again. That was a mistake.

Very excellent service, skill, pricing, and clean up. They were careful and considerate throughout…read morethe process. I will be a life long customer because they sell firewood too. Quality and value was awesome

I had fallen trees removed from the roof of my shed and they also trimmed the dead limbs from…read moreexisting trees on my property and overhanging my property. Price was VERY reasonable for the services. Once the bid/quote was approved, they were at my house within the hour. They had the job done quickly and efficiently with the right mix of equipment. I couldn't ask for better service if I tried

Great delivery, product texture was good. The bad ordered plain mulch, they delivered black mulch…read morethen tried to be that it was just new .

Jacobsons Mulch has provided me great service on projects and services throughout the years. I can…read morealways depend on them to get the job done flawlessly! I would definitely recommend their services. 100%

I called today about firewood, got a voicemail and left a message. I received a prompt call back…read more That was the last positive aspect of my interaction with this company. I asked if they had seasoned firewood. Yes. I asked if they delivered. Yes. I asked the price. "$100". I asked if that included delivery and stacking. "Yes." Delivery and stacking of seasoned firewood I emphasized? "Yes". When the truck arrived it was obvious that the wood was not seasoned at all. It looked like it had been split last week. The driver told me he was going to dump the load and I would have to stack it. Or it would be an extra $40 to stack it. Then when I told him to leave, he said he would stack it for $25. I told him that wasn't what I had agreed to. I had agreed to pay $100 for seasoned wood, delivered and stacked. Out of frustration he stacked it anyway with me helping on the truck. This wood should be ready to burn by next Christmas. Do NOT trust this company!

Don't waste your time. As the other reviewer said, this wood is not seasoned AT ALL. The…read moreChristmas tree I recently disposed of was dryer than this. Also, many of the pieces were less than 10" in length, so try stacking that! If he hadn't dropped the load off in my driveway, in the dark, before I got home from work, I would have told him to take a hike. Still should have but it was $100 well spent to get him off my property. There are people in this fine city that depend on firewood for heat; this guy would have no problem taking your money and leaving you in the cold.

Definitely the greatest prices around for any type of tree removal. Response was very quick. They…read moregot the trees removed and cleaned up well all in one day! Would highly recommend!!!

I have to give a "shout out" to the crew, they were polite and mostly experts in the removal of a…read morevey large Oak tree next to my parents home, over half of the canopy was over the home, not one branch hit the house, They even cut me a "slice" of the trunk to make a table top ( once it dries out a bit). They cleaned the yard and even disposed of much debris that had been in the back yard for an extended period of time. Treated the "job" as if it were their own home. Thank you for the hard work. JP Rich Georgetown, IN ( job site)

I had two different people come out with quotes to cut trees down and trim trees, I was worried…read moreabout them going over my septic tank, the eager beaver guy said it would not be any problem. They removed everything that they said they would and cleaned up all the mess. I would definitely call eager Beaver with all my tree trimming needs.

As the partner of an employee who recently worked with this company, I feel compelled to speak up…read moreabout the unacceptable treatment my partner received from Joe Ochs the new owner. My partner is a hardworking minority man who showed up and gave his full effort--working long hours in 98-degree heat to fulfill the job requirements as agreed upon. Not only was he underpaid for the labor he completed, but he was also told that his payment would be delayed until the following week, despite being clearly informed that he would be paid on Friday. That was the agreement, and for a working man with a family to support, that delay and lack of respect is more than just an inconvenience--it's disheartening and unjust. To treat any worker this way--especially someone who honored their end of the deal in extreme conditions--is unprofessional and exploitative. People deserve fair pay for fair work, and no one should be left waiting or wondering if they'll be compensated properly, especially after enduring such conditions. This experience reflects a serious lack of integrity and accountability that no company should tolerate. I sincerely hope that leadership and other partners considering working with this company take a hard look at how workers, especially minority employees, are being treated--because this is not just about money, it's about fairness, dignity, and basic human decency. I am truly disappointed in Kenny's Tree Service.

Joe responded to my inquiry faster than I could imagine and he was out the following day to remove…read morea dead tree. They're communication was fantastic and they made the whole area look as though the tree never existed. I am very happy to recommend them! Thanks for the great job, Joe. Sincerely, Deb H

Great to work with! The street company is based in Lanesville, IN yet have license/insurance in…read moreboth Indiana and Kentucky. I got several quotes on a dead tree located in the easement. Treez came out the night before and block off with parking spaces with cones. They were tightly and professional, will defiantly work with them again.

We had a large Pine tree that was starting to cause root problems and had lost several large limbs…read moreover the past couple of storms. Hated to bring it down, but it was best before it became a real problem. These guys were very good, quick, fun to watch, hard working and reasonably priced. Several neighbors came over and got their information. Definitely would use them again.

Great business! Love getting all of our smoking and grilling supplies locally at Charcoal and More…read more Everyone is very friendly and we highly recommend them!

Hal Wagner and all the people at Charcoal and More are super! In my opinion they are one of the…read moremost knowledgeable businesses in what they do. The products the offer are outstanding. They have taken the time to research products and only offer the best!! The cooking school I attended could not have been run better and the food preparted was superb. I am not much of a cook myself but they made it very easy to understand and to follow along. I will definitly attend another class! Larry Bennett Bennett & Bennett Insurance, Inc.

I used Tree Care, Inc. for a large maple tree at my rental property in October 2024. At that time,…read moreI paid $1,590 total for the work. The scope included elevating the tree away from the house, reducing weight as needed, removing dangerous deadwood from the canopy, and lightly thinning the interior to allow wind through. About 21 months later, a large limb from the same tree broke during a storm. I contacted the company again and asked them to inspect the tree and determine what needed to be done. I was then sent Proposal #25453 for $2,650 for "trimming of limbs over the home back to fork." I did not accept the proposal because I felt the price was extremely high, especially considering I had already paid nearly $1,600 less than two years earlier for significant safety-related pruning on this same tree. After I didn't respond, they sent another proposal with the same proposal number and same basic scope of work, but the price had suddenly dropped to $2,120. That's a $530 difference without any explanation as to why the original price was $2,650 or why the price could suddenly be reduced. Before making any decision, I emailed them and asked some very reasonable questions: Why was this much additional work necessary less than two years after the previous pruning? How did this work differ from what they had already done? Did the recent storm reveal new structural problems? And why was the new work more expensive than the previous work when the description was actually less detailed? They never responded. That's ultimately what has left me most disappointed. I'm not opposed to paying for necessary tree work, and I understand that a major storm can cause a limb to fail even when a tree has previously been maintained. What I expected was an explanation from the company that performed the original work. Instead, I'm looking at roughly $3,700 in tree trimming over less than two years, and at that point I'm seriously questioning whether repeatedly spending $2,000+ every couple of years makes sense versus removing the tree altogether. I gave them an opportunity to explain the pricing and the recommended work before leaving this review, but they chose not to respond. Based on my experience, I cannot recommend them and will be getting other opinions before spending another dollar on this tree.

My experience with Tree Care Inc. was very disappointing. The sales representative was friendly and…read moreresponsive before I signed the contract, but once the contract was signed, communication completely stopped. They didn't show up on the scheduled day and never reached out to let me know or reschedule. When they finally came, they were unable to complete the job because their equipment couldn't access the area -- an issue that had already been discussed in detail with the sales representative. On his advice, I even agreed to remove additional bushes to provide better access, something I hadn't originally planned to do. Despite this, they still failed to remove the main tree that prompted the entire project. Despite this, it not only left me with higher cost but added future work to be done and even more expense. Tree Care Inc. has poor communication, unreliable scheduling, and disappointing customer service. I would not recommend them based on my experience.