Excellent car wash with amiable staff and highly effective vacuums! Their prices seem to have…read moregone up though.

PLEASE TAKE YOUR BUSINESS ELSEWHERE IF YOU WANT accountability FOR ANY DAMAGE CAUSED BY THIS…read moreESTABLISHMENT. I took my car to the Hurricane Express carwash on East Brainerd Road on May 22, 2023, for a carwash. After coming out of the wash I noticed that my brand new car's back windshield wiper was broken during the wash. And not only was the entire wiper blade broken off but the casing too. I immediately reported this to the employees. They reviewed the camera footage and stated that the damage did occur during the wash and that they would file an incident report immediately. I truly thought hurricane express would take accountability and reach out to fix the damage caused by their car wash. After a month of not hearing back from them, I visited the east brainerd location again to ask and was told the same thing. After a week, I reached out to them through their website, and on June 23, 2023 I received an email that a damage claim status update was reported to management and that they would call. This email was the last and ONLY communication I received from this company. I have tried emailing them and reaching out through their website several times but still no response. It has been over a month and a half, and my brand-new car is still damaged. At the very least someone could have reached out to me within these past 45 days to resolve this issue, but nothing.

The place is spotless and everything works every time. My last visit I didn't follow the clearly…read moreposted and very understandable instructions. As a result, the charge was considerably more than I thought it should be. Again, this was MY error. I contacted the owner and we figured out what happened. As a result, he issued a refund. Customer service at its finest.

a perfect place to wash my car... exactly what I was looking for... I'll be there at least every…read moreother week keeping my car nice and clean! great value and nice and clean bays...

This place has gone downhill. They never clean the car well. Everyone is just chit chatting while…read morewiping your car. There's always dirt still in the car like it was never cleaned at all. Charging $42 for it was not worth it at all.

I did the complete service on my car ($40) and the armor all add on ($12). While the actual…read moreinterior and exterior cleaning was a good value, I probably won't do the armor all add on again. They missed between my console and front seats and I didn't catch it until after I left. I went back and they were more than happy to fix it. With a team of people in the vacuum part and another team doing the exterior I think it's easy to miss something. So double check before you leave initially (unlike me) and you should be good

The BEST hand wash in town!! I clean my car ALOT and have had it cleaned a lot, no one does it…read morebetter than Skip! Pays attention to detail, goes above and beyond. The value of the service is amazing. He detailed the inside and washed the outside.

When I'm traveling out on the road, the last thing I need to worry about is someone who knows how…read moreto wash a car that has been wrapped. I was fortunate to find another stellar hand wash place in my travels. Guy who runs the place is super cool really hustles, and is a stickler for detail. The wash cost me $35 which is a little more than I normally pay, but he did a really good job. The good news was he was able to take me right in and take care of everything on a moment's notice. If I ever come back out this way again I need my car wash this is where I will go.

I have been a Scenic Suds member for MANY years (3 vehicles) and have been very pleased with the…read moreservice. I love the extended hours and feel my car comes out very clean. The vacuums work well and they always have plenty of cleaning supplies on hand.

Damaged my car by pulling up my trim around my sunroof and manager refused to pay for the damages…read more I sent pictures showing proof and they said my 2021 car was too old for them to cover the repair! I sent them pictures of my vehicle right after I went through the wash proof. They asked me for my pictures then told me my car was too old after I sent them pictures! Never again will I go to Scenic Suds aka Scenic Sucks!

Caught them right at closing. They allowed me to run through anyway. Cleaned car well. Will use…read morethem again.

Alberta and Ryan were pleasant and had lovely attitudes & the vacuums had great suction. I would…read moretotally come back

It's simple fast and it did a decent job on my car. No it's not like a 50$ handjob but it's ok in a…read morepinch

Went to the car wash today, and Amanda is always so helpful and always is working hard! Definitely…read morerecommend for all of your car wash needs for a quick wash.

Every employee I interacted with was courteous and helpful. They guided me into the wash, answered…read morea few questions about the different packages, and made sure I knew where everything was afterward. The free vacuum area was clean and had plenty of space, even on a busy afternoon.

Last week my husband did as he always has and took our truck to Modwash on Cummings in Chattanooga…read moreafter work at Memorial Hospital. As always he walks around our truck before the wash and touches up the inside of the truck, after the wash he always does a walk around and cleans off any extra water drippings to ensure no dry water looks. As he began the walk around he IMMEDIATELY saw 3 jarring scratches on the driver's side hood! He IMMEDIATELY spoke with staff that staff then spoke with the manager. As the manager tells my husband nothing can be done to help, the staff hands my husband a handwritten contact number for Modwash headquarters. The LACK of any care nor respect, my husband asked them to CANCEL his membership! A week later Modwash calls my husband stating that there is nothing in their wash that would scratch so therefore they are not responsible. We have 1 vehicle, bought brand new, my husband ensures the truck is always topnotch to ensure the longevity! Your company has COMPLETELY made a mockery in the utter insulting disrespect! We will ensure other car owners whom take pride in their vehicles by getting membership at Modwash know the Real Risks of trusting your wash.