There's a nice variety, though expect a lot of sneakers and sandals, but it's not very accessible…read more I don't think someone in a wheelchair would be able to access the aisles as they are filled with boxes of shoes, more shoes, and benches. It's also not accessible for someone with limited walking as you must walk an aisle almost the length of the store to get to another aisle.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

My mom bought a pair of shoes for me as school is starting soon. Shoes came in and we really didnt…read moretake a good look at them until we sprayed them. Theres a HUGE orange stain on them. Okay.. fine, so we exchange it for a different pair. We come home, THAT PAIR is coming apart. Okay so we just came BACK to return that as well as a pair of socks that came to our HEELS (by the way these are no show). The girl was having trouble with the machine so she calls her manager over. The manager actually argues back and forth that the socks are supposed to be to ur heel. TO UR HEEL LADIES AND GENTLEMEN!!! The first girl also was huffing and puffing and acting annoyed over the whole fact. Oh im sorry, my mom just casually spent over 100 dollars on these items. Sorry if we are an inconvenience to ur day. The girl told us since the socks were open she cant give a refund. How do u know if the socks fit if you cant try them on?? Anyways, we understood and decided to pick out a new pair for an exchange. We ask for 1 black and 2 white pairs of mid rise nike socks. Guess what? they dont have them in womens size in the store. Okay fine, we place an online order to be shipped to our house. She DIDNT repeat the order back to us so we ended up with 3 pairs of white nike socks. Normally wouldnt be a big deal but my mom hates white socks and the black pair was for her. Was thinking about going back in but we just ended up leaving. They never have anything anyways. Will never go back to this location. Disappointed.

Great place to shop but there's a woman that works there that's a total bitch. I had bought a pair…read moreof shoes and I couldn't even wear them more than maybe 45 minutes in the house because they they made a really terrible mark on my foot on the top of my foot. I called and said I was going to bring them down I couldn't find the receipt and she she said don't worry about it she said will take a look at them and let you know if we can return them and I said what do you mean whether you can return them I just want to show you my app and let you know when I bought them I just bought them a day ago and she said well I got a look at the shoe. So I guess it really doesn't make a difference how your foot is or feet or if you've damaged your foot because of the shoe they just want to make sure they can resell it. When I got there I wasn't real happy and of course she was still a bitch didn't want even look at my foot. I love famous foot wear but I will never go to the ridge park store and I would suggest if you don't want to deal with her that you don't go there either. Store has no concern for the well-being of the customer.

What a way to run a business. I had gone to DSW and was unable to find something that I liked, so I…read morefound this place via a quick internet search and thought I'd give it a try. When I found the brand of shoe I wanted, there were two or three I thought I'd try on. Imagine my surprise when every box I opened only contained a right shoe! That's right! If you want to try on a pair of shoes, you have to track down someone to get you the left shoe from the back room! Talk about inconvenient! Talk about a pain in the rear! No thanks. I just left. I'm not playing games. I just want to try on some shoes. I'll just go to a different DSW location and see what they have. Shoe Dept can get lost. What a joke.

The older blonde lady at the counter was very rude I asked if she could look and see if they had my…read moresize of a certain shoe I was interested in.She was very rude telling me she was not going to look because what they have out is what they have she said that if they did have my size in stock she was not going to search the whole store for them which is fine I told her I would like to know so I could look for myself but she said no so that prompted me to leave without buying anything.

They got the hook up on them wrangler jeans . Don't sleep on this kohls . I found me some today on…read moreclearance for $23 .

They have a great selection of clothes to choose from…read more The girl at the register was very rude and upset that she was working past her time. (I asked when she got off since I figured it was soon.) I understand she probably did not want to stay, but that was the lasting effect of my shopping experience.

The new shopps are a nice thing but tearing down the mall sucks got rid of a mall for a strip mall…read morelol should of just upgraded the mall that would of made more sence but thats just me i loved parma town mall.

People just aren't smart enough to leave well enough alone. Parmatown was Parma town just like the…read moreother all inside malls have been around Cleveland since the 60s. All 10 of which have shut down. I lived near Randall mall and they totally screwed that one up then I moved a mile or two from Parma town and now they screwed that up. Should be enuff said. At one end There's a Marc's and at the other end there's Walmart... Not a dog gone thing in between those two stores anybody shops at. No wonder everybody shops online, they didn't leave any place left for us to shop at!!!!!!!

ordered 4x dress shoes, got standard width, contacted to return, they accepted and said to look for…read morea return label. No label after 10 days, filed a paypal dispute and label magically showed up. Returned the shoes, THEY TRIED CONTESTING my paypal claim!!!! Thank God for Paypal and its protections, once we sifted through all the BS the company was spewing, FINALLY I got a refund. STAY AWAY!!! scams, lies, and deciet is all you will find!

Terrible service - sent the wrong size ON PURPOSE. Ordered 2 pair of shoes on June 6, received…read morethem on June 21, one being 9M (correct size) other 9W. Contacted company; on June 22 they said they would send prepaid return label - have yet to receive this despite multiple inquiries. I contacted actual shipper - Revere Shoes who advised that shoe was being phased out and they had a 9W, but not 9M. The Light Walk "directed us to send that (wrong) size". Buyer Beware Don V

Came to this store today to buy some steel toe shoes for work. When I walked into the store, the…read moreemployee there was busy at the counter doing something, but she called out to me and said that she would be able to help me in a couple of minutes. I walked over to the steel toe shoe section and started looking at shoes. The employee came over to help me after about a minute. This woman was very knowledgeable of the shoes and their features. She asked me a few questions that helped her determine which features I actually needed (oily floors, floor surface, working outside, electrical hazards, wet areas, etc.). When she helped me narrow the selection down to two pairs of shoes, she suggested I try them on, although she predicted that one of the pairs would probably run too wide for my foot. The employee had me stand shoeless on an electronic device that analyzed the size of my feet, the arch heights, and my weight distribution on my feet. And all I wanted to know at first was what size shoe I needed! Anyhow, the employee got the correct size I needed. Man, I've worn steel toe shoes before, and they were always uncomfortable. But the shoes I tried on, and bought, were very comfortable, just like the employee said they would be! I also tried on the other style of shoe, but, as she correctly predicted, the shoes were too wide! In and out of the store within 15 minutes. That's the way work shoe shopping should always be! Thankfully, I had a very knowledgeable woman helping me, and she really did know a lot about the steel toe shoes that Red Wing sells. She made my shopping experience fantastic!

Recently needed a new pair of work boots and after a little research decided to give Red Wing a…read moreshot. My old pair was getting too beat up, and I could not find the same boot anymore. Decided to come visit the store, since I couldn't find the same version of my old boot, I wanted to try on and test out the new boots. My wife and I were greeted immediately upon entering the store, and Alan was very helpful. He was knowledgeable about the boots, and aided in making my decision. The boots are a little different than what I had before, making for a little bit of an adjustment, but are a good, comfortable boot. Whenever I need to buy boots again, this would likely be my first stop.