The owners were awesome. They explained everything to us and had wifi ready for us to download the…read moreapplication. They had every piece of equipment we needed and were so helpful. We had an amazing day going to the Sea and seeing that Pisa isn't just for the tower. It was an amazing experience thanks to Smile & Ride.

We loved using Smile and Ride! They were the nicest people we met in Pisa and they helped…read moreaccommodate us in every way possible. I would highly recommend using them for all your biking needs. Such an amazing ride to the coast and the bikes were comfortable. So easy to use and made our trip awesome.

Last year, we rented a convertible from Hertz in Rome and drove up to Piza. On the first night in…read morePiza a quarter window on the car was broken by thieves (car was empty, they stole nothing). We went into Hertz in Piza to switch cars and were told the charge for the broken window would be less than the deductible "about $50 euro" and we were downgraded two tiers to a hatchback that the lady at the counter said would "probably make up for cost of the window." I told her that we were on our honeymoon and would appreciate a better ride (they had a Jaguar in the lot) but she said we would have to pay more for the jag. So we said Ok whatever and drove off in our little hatch. We didn't get any invoices or paperwork about the broken window or the change in price for the downgrade from Hertz Pisa at the time. The experience in the lot and counter was confusing and felt very unprofessional. When we returned the car in Rome, our original ~$300 USD bill was suddenly ~$1100 USD. No invoice, no explanation why it was so expensive. When I refused the sign the credit card authorization the Hertz rep said "It's already done." Uhh, how do you charge my CC without my authorization? So I disputed the difference between what we were told the rental would cost and the mystery charges (~$800 USD). Hertz Italy contacted me by email demanding full payment. I replied demanding an invoice and details about why we were being charged so much for a window that the rep said would cost 50 euro and a downgrade to a hatchback. Hertz never provided any of that information to me. Instead they provided it to debt collectors, which is how I finally got an invoice (via a debt collector). It looks like they charged us $297 euro for the window (conveniently 1% under the insurance deductible), and the hatchback rental jumped from ~$300 USD to ~$500 USD for the week. Toss on some extra charges and fees and boom, $1100 USD. However now we are dealing with debt collectors so of course there are more fees for late payment, and I'm being told I owe ~$1100 USD on top of the $300 USD I already paid. I would have been happy to work with Hertz directly to resolve the matter, my primary beef isn't the $297 euro for the broke window, but being charged more for a downgrade. Instead I'm getting harassed from rude debt collectors who treat me like I'm a criminal. Not cool!

We got stuck in the Pisa airport after a terrible experience with Ryanair. Julia, Pier and Dino…read moretook care of us and found us a French car that we could take and drop off in Paris. They were so kind to us and we appreciate the help they gave us so much! I would definitely recommend this company to anyone wanting to rent a car in Europe!

There were a few major complications as far as renting a car. Despite these complications the staff…read morehere was extremely accommodating, and did everything in their power to assure we were well taken care of. My family and I were extremely happy with the service provided by Europcar Italia.

We had a great time on our tour with Roberto from We Drive You Tuscany! We did the 8 hour San…read moreGimignano and Chianti Classico as well as the Pienza, Val d'Orcia, Montalcino wine and Pecorino cheese private tours with Roberto. This was my first trip to Italy, we enjoyed a comfortable ride throughout the countryside in the clean, air conditioned van! Roberto was so knowledgeable and made sure we knew all the best places to visit along with the history of the beautiful Tuscan countryside! He even gave us recommendations for our second leg of the trip to Rome. We will definitely use this service again!!

We had the pleasure of touring Tuscany with We Drive You Tuscany. Roberto was our driver and we…read morehad a beautiful Mercedes van that was new and comfortable. Bottled water was provided and he even stopped to get Fresh pizza for us. By the time we finished touring with Roberto for two days we felt that we knew so much about the area, history and culture of the region. Roberto's knowledge or art, history, food and culture was so impressive. The tour we did with Roberto was much more than him driving us from place to place. Each place we went was so carefully planned and curated. We visited wineries, vineyards and a sheep farm that makes cheese. With his help, we were able to visit every place we wanted to see as well as some smaller unknown, hidden gems. We saw so many beautiful landscapes and Roberto stopped frequently for us to take in the views! I cannot say enough wonderful things about Roberto. We hope to go back soon to tour Umbria and Florence with Roberto.

The Pisa train station is small in scale, and mainly for commute between the coast and inland. You…read morecan take trains from here to Florence and ocean towns, and I would suggest to pay close attention to which platform to board your trains as there are different types.

Stazione di Pisa Centrale is a smaller train station and does not have the Pharmacia or coffee…read moreshops the train stations normally have. This one just has a couple vending machines, bus tickets & train ticket kiosks to purchase tickets from. Very close to the Leaning Tower of Pisa. About a 20 minute walk or if you take the bus, it is only a 8-10 min ride. There is also a closer train station to the Tower of Pisa that is only a 5 min walk. This station is a bit dated and older. It still does its job though. I was able to get on and off the train here just fine. When leaving to go back to Florence, originally it was supposed to be Platform 4, however, last minute got changed to Platform 10. We didn't know what was going on but lots of people who we waiting on the same platform with us starting running down the stairs and going to Platform 10. I feel like a screen stating the changes made in platforms for example would be great to have. Because, if we hadn't paid attention to where everyone went off to, we most likely would've missed this train to go back to Florence.

It's a pretty dumpy little train station with no working elevators the day we were there. The…read moreticket machines seem super slow (and there is no ticket office) but it's very close to the Leaning Tower so it's a very useful station for tourists. It likely gets very lightly used by anyone that isn't a tourist. The only selling point is that it really is just a short walk from the Leaning Tower so it makes it a much easier day trip to visit Pisa via this station than Pisa Centrale on the other side of town.