We had a leaky toilet into the crawl space. Sam gave us a quote range that was less than others…read morequoted. He was out within 2 days to make the repair, which was more complicated that originally thought. He did a wonderful job, was quick, and didn't charge more that the upper quote he gave us. We'd definitely use him again

From the owner: From water heaters to drain cleaning we can do it all. We have the equipment and expertise to get…read morethe job done.

I highly recommend this plumbing company, I am very impressed with their services…read more My elderly clients were without toilet services and had sewer backed up into their shower. My manager called three plumbing company's yesterday to get their plumbing serviced. When I heard that no one had come, I called Wade Roberts plumbing this morning. I was assured that they would have a plumber out very soon. A plumber called to check in, with a time frame of within 1 hr. Sure enough, two plumbers arrived within that timeframe. Brock and Easton were very professional and both courteous, respectful and patient with my elderly client and myself. Every step was explained, price quoted and agreed to prior to commencing, as they worked through the diagnostics and resulting cause. They churned through invading tree roots, clearing the clogged pipe and expediently restoring services. I wish we had called you yesterday. Thank you for your excellent service.

Wade Roberts gave us excellent service on both some simple installations and on more complex work…read more All plumbing work was done as scheduled and competently. The technicians were unfailingly pleasant to work with. John westover

Absolutely exemplary service. Response time was excellent, a fair quote was given before and after…read moreinspection. Communication was flawless and appointment times adhered to (with a courtesy text message that the technician was on the way). I had contacted the plumber as my LifeTime Rheem large capacity hot water tank does require some routine maintenance. As it turned out the connected expansion tank was filling with water and was improperly installed. The tech rectified all that within a tight time frame -- and of course throughly inspected the main tank, electronics, and electrodes. He also drained any sediment. While these are typical aspects with respect to the requested services, the manner performed was exhaustive, professional and everything was kept clean, dry and tidy. I had complete confidence as I looked on and observed complete respect for my property. In the course of the service call (which I was initially hesitant to initiate, just because, well, who bothers with maintenance?), it was also determined that my water pressure regulator valve was malfunctioning after a water pressure test was conducted early on. While replacement was relatively costly, it was perhaps critically necessary so that was why I'm thrilled. This was a throughly executed, friendly, and even thoughtful service(s) call. I'd have no hesitation recommending Good Buddy Plumbing and Heating to anyone who asks.

From the owner: With great respect for both your time and your property, we focus on quality workmanship and…read morecustomer satisfaction. Good Buddy Plumbing & Heating offers a range of plumbing and heating solutions for residential and commercial clients. Friendly, experienced and professional. Fully licensed, insured and bonded. We happily service Southern Vancouver Island and beyond

Worst plumbing experience ever. Took a month and a half to complete a 3 hour job. The plumber…read moreleft before the job was complete, invoiced us before the job was complete, threatened to lodge a lien against the property the day after first invoicing us, then charged another $200 for a service call to come back and finish the job. Installed a bent and damaged part on the counter top. Will never use this firm again.

From the owner: Combining years of experience with a dedication to client satisfaction, James Island Plumbing LTD…read morehas established itself as the local leader in Emergency Plumbing, Plumbing and Water Heater Installation.

I just had a heat pump installed in my home to replace a gas furnace. The guys showed up on time…read moreand we're super polite about everything. They protected my floors and carpets, they took time to ask questions and make sure everything was going where I had hoped it would and the contractor Bun, spent a significant amount of time with me once it was installed to run me through the smart thermostat and show me how to work it. I am delighted with the service I received yesterday!

So our fan motor burned out on our gas fireplace and I called to have it repaired. We were very…read moredisappointed that it failed so fast, after only having this unit installed for less than 4 years. They sure don't make things like they used to! When our repair man came from Four Seasons, our first impression was very positive, he was so conscientious, happy and very knowledgeable. He explained so much and took the time to inform us on what was being replaced and how he would do it, he ordered the new motor and departed. Unfortunately when he returned the new motor received was not compatible with our specific installation. Instead of blaming the factory, or just leaving us by saying another fan must be ordered, he called the main office to see what they could do? They made it happen by removing a fan from a new unit they had in stock and installed the new fan that same day. We will for sure be using Four Seasons for all our future service and new purchase needs. U are truly a gem of a company!! Thank U Ben, ( I pray that's your name) the most knowledgeable and courteous service man I have ever encountered! Cheers Rob and Lisa

My gas furnace didn't ignite this a.m. Called Jim at Life and he swung by within the hour. Good…read morenews is that it was only dead batteries inside thermostat , which I had never encountered before, and that, as on owner, I should have known about. Fixed in one minute-NO CHARGE!!!! Thank you Jim and Corey at Life. You have never let me down!!! Best of the season to you all!!! Russ Godfrey

These guys are really excellent. I've worked with many many plumbers. They called me when they…read moresaid they would, turned up when they said they would, dealt with all the condo building nonsense and did a great job. Thank you. I'll certainly pass on your name to anyone who needs help.

If there were 10 stars I would award it to them. Prompt and professional service at reasonable…read moreprices. I simply will not go anywhere else and recommend family and friends to do the same. Thank you for your service!

From the owner: Victoria Total Comfort has over 35 years of experience working on Vancouver Island. We have a…read morepassion for doing things right and providing great value to our customers.

Just before noon today, I was going to do laundry. However, my washing machine wasn't working and…read morewas making a noise even after it had been unplugged for awhile. I called Mark at North Saanich Plumbing Inc. and he immediately sent Dave to check out my washing machine. In no time Dave arrived and was checking that: the washer was plugged in properly and that: the taps weren't leaking. He subsequently held down the cancel button and did a hard reset, which fixed the washing machine. I never though I would be happy to do 4 laundry loads of laundry, if Dave hadn't arrived. I have used North Saanich Plumbing for many years, and don't know what I would do without them. Many thanks to Dave, Mark, & Aaron. I highly recommend that if you need a plumber call North Saanich Plumbing Inc. (250) 656-4744. Sharon Johnston

The good and the NOT SO GOOD BE AWARE - this is basically a…read more'hands-off' on-line business. The plumber assigned to our job was great. Brody was 10/10. The problem is with the owner and his business model. He will not provide an itemized invoice of costs - Just one line for 'total labor' (no rate or duration) and one line for 'total parts' on an invoice for over $1100. The person who answers the phone, who books your job and knows the details of the work done, says he has 'nothing to do with the invoice' (how interesting!) - that's done by the owner Aaron De Yaeger who refused a written request for an itemized cost of parts. As for payment you are not advised ahead of time that they don't take VISA and don't bother driving to the address on the invoice to pay cash. It's a lovely residence. There is NO STORE, no shop, no face to face customer service. Hopefully the plumbers get a fair % of the labor charged because after some effort we learned that we paid $165/hr which is well above the 2026 provincial rate range for BC red seal journeyman plumbers. I would really like to be able to recommend this local business but while they claim they are keeping costs down that does not transfer to the customer.