Deceptive, dismissive, and the job was left unfinished…read more Pacific Fireplaces installed my gas fireplace without ever disclosing the required "burn-off" process until the job was done. I had never even heard of a burn-off until Chad, the owner, mentioned it as he was leaving--telling me to run the fireplace on high for 2-3 hours while it fills the house with toxic fumes and smoke. He told me not to leave the house because a previous client returned to find fire trucks at their home. And yet they claim it's not their responsibility to help safely manage the fumes? That's outrageous. The room has no openable windows, and I have asthma. Pacific Fireplaces offered no solution--so I had to hire Storm Industries, who were incredible, to professionally vent the fumes from my home. The job is not finished if the client is left in danger. This company failed to disclose a critical health hazard, took no accountability, and pushed the problem onto me. If you care about air quality, safety, or basic ethics--stay far away. Photo attached shows the professional setup Storm Industries provided to do what Pacific Fireplaces should have handled from the start.

We visited the store looking for guidance and information about Electric Fireplaces. We were…read moreimpressed with their selection and the knowledge and friendly service of the staff in this family business. we would definitely shop here again! R&K Verduyn

Had a great experience with the team at Inflame Heating. Everyone was friendly, knowledgeable and…read morebest of all they did a great job!

Worst company ever. Colin was happy to sell us a very crappy fireplace but it did not work from day…read more1 or I should say never ending problems from the day they installed it. Trying to get him to fix was a different ballgame. He said he was not available to look at coming out to look at problem for about 3 months as he was busy. I do not recommend using this company to purchase anything and if you do, do not expect them to service the product

Had Gaslight over to do tankless hot water heater and furnace services to prepare for the winter…read moretime. Gaslight installed the furnace a few years ago. Learned from the technician that the services are eligible for FortisBC Appliance Maintenance Rebate from Fortis. Would apply for the rebate as suggested.

We had a Daikin heat pump installed recently and are very happy with the experience. The team was…read moreprofessional, on time, and kept the house clean during the installation. They explained how to use the system and answered all our questions. The heat pump works great and our home is much more comfortable. Highly recommend Gaslight Heat Service

Needed a new hot water tank today. I got a person not a…read moremachine, when phoning, got quick service that same morning. 2 great guys with personalities were on the job and got things done.. Well priced, and they left everything clean, they did a great job. I would have them back anytime Thanks again guys

From the owner: Need a professional plumber in the Victoria area? Island Plumbing & Mechanical Ltd provides a…read more24-hour hot water tank replacement services for residents across Victoria. We are also available to work on water and sewer line replacements, new homes, kitchen and bathroom renovations and drain tile installations. Our team is fully insured and bonded as certified licensed electricians, plumbers and gasfitters. Give us a call for an estimate today.

Our gas hot water tank packed it in last night causing a flood, of course. We put out for quotes…read more(after hours) on line and telephone right away. The first response we got was from DP Plumbing & Gas AKA Silver Knight Heating. Sooner even than the company we dealt with for the last one in 2012. We got three quotes and DP's was the lowest by $400 on one quote and by $500 on the other. Devin Perfect, what's in a name, the owner and Red Seal plumber actually showed up here to survey our situation. No one else did. So here's how things went: Devin called at roughly 9:00am, arrived here at 9:30am, got a call and quote from his office assistant at 10:16am, Devin arrived with the new tank at 12:30pm, installed and operational at 2:30pm, in a much needed shower at 3:00pm.

From the owner: Red Seal, licensed, bonded and insured plumber and certified gas fitter. Residential and commercial…read moreservice, renovations, and new builds.

I needed a new burner for our backyard fire bowl and Anthony took care of my order. It was quick…read moreservice and delivered it directly to my home in Qualicum Beach Dave Christian

I bought a local fireplace hoping this would be the answer and was excited to support local…read morebusiness. Had a service technician come out which took forever, however the parts manager fit us in early. The call out was $197.00 which is more than most. The technician said it needed a new pilot and heating bar. I was shocked as the fireplace is only 2 years old and only used for 1 winter. I was quoted over 600.00 to replace this part and 2 hours labour. The fireplace cost 5K so that is in total 1/5 of the cost and the technician wasn't sure if that would fix it. Called another company the part was 107 dollars .. he came and said the part wasn't needed as the log a the back had slipped and that is why the fireplace wasn't staying on. The other company looked online to ensure the logs were placed properly where the Heat Savers Technician wasn't sure and asked Me to refer to my manual. My problem was fixed by another service for 100.00 ... VERY disappointing that I was told something that wasn't the case. My fireplace now works thanks to the OTHER company

Please call ANYONE ELSE. Bad experience on two homes now. Waited two years for service on one and a…read morebotched job on the other leaving me with a system that was inadequately installed and doesn't work to cool or heat the house properly. They even put in a used heat pump when I was supposed to get a new one.

Awesome Service If you need anyone of their services you can rest assured they will get it fixed…read more Professional and very knowledge. I can't say enough about this company and how happy I am with using them. Highly Recommend them Thank you.

I highly recommend this plumbing company, I am very impressed with their services…read more My elderly clients were without toilet services and had sewer backed up into their shower. My manager called three plumbing company's yesterday to get their plumbing serviced. When I heard that no one had come, I called Wade Roberts plumbing this morning. I was assured that they would have a plumber out very soon. A plumber called to check in, with a time frame of within 1 hr. Sure enough, two plumbers arrived within that timeframe. Brock and Easton were very professional and both courteous, respectful and patient with my elderly client and myself. Every step was explained, price quoted and agreed to prior to commencing, as they worked through the diagnostics and resulting cause. They churned through invading tree roots, clearing the clogged pipe and expediently restoring services. I wish we had called you yesterday. Thank you for your excellent service.

Wade Roberts gave us excellent service on both some simple installations and on more complex work…read more All plumbing work was done as scheduled and competently. The technicians were unfailingly pleasant to work with. John westover