Everything, super friendly helpful staff... I went there to run a U-Haul in no time at all I was…read moreout the door

They have always been polite and have the best prices in town. The 2 gals in office are friendly…read moreand courteous.

This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.

my storage was broke into twice, they do not have cameras where they need them and even knowing…read morethis do not not put up more cameras I hope no one gets of of their store units unless you want your stuff stolen.

This place is the worst place in the entire world Lie after Lie, make you pay for insurance that…read moredoes not cover anything. The people who work here look like they involved with the scam. Lost everything.

Service, access hours, cleanliness, hassle free, no crazy up pricing 2-3 times a year with NO cap…read morejust cause the law reads they can!!!!!! Thank you heritage for being there for your customers and choosing to have great customer service and happy customers rather than to rip off people and make 3× the amount they signed up for when first renting the storage!!!!

Poor communication. I had a unit there for 2 years on auto pay and paid every month. They switched…read moreto a new payment system and I didn't notice the emails sent so I was charged a lot of late fees. They will not call you to tell you there is an issue I was 17 days passed due and I had to call them. UPDATE: She doesn't have time to make a call to a customer they have had for 2 years with 0 late payments but she has time for this elaborate response telling me how wrong I am. I hope this reflects the management and customer service you will get if you choose this place. The only 5 star review they have is from the manager

very well kept storage units, customer service is great, they will always get back to you in a…read moretimely manner, great people, great place I'd definitely recommend. Happy Tenant

This is in regards to their website software upgrade. They lack the help link. I tried to contact…read morethem because I tried to log off at the end of making a payment of $ 30 late fees in addition to the regular monthly fee, and it won't allowed me to log off because the logoff link was non-existent so I had to leave my account wide open in the Internet. This is really an uneasy feeling really and their website set-up it has a glitch, and needs to be corrected as soon as possible!

As the past reviews state, this establishment is still trash. I've been a tenant there for over…read more10+years and I will be making my move out of there . To constantly raise the rent year after year and to blame the increases on having to maintain the property is just a lame excuse for greed. They had property breaches and a theft problem and when improving the security here, the cost was placed on the tenant. Exacts word from the property manager there. In encourage anyone looking for a storage unit to look elsewhere. This is not a place that has the customers best interests in mind.

Well... the reviews are years old and guess what?! Still terrible customer service. That's not even…read moretouching on a security breach they recently had. Our family has two trailers at this location, we found out both were broken into when retrieving them. One had the door handled tampered with and the other completely entered and damage done. The front office states they "called everyone" but neither received a call nor voicemail. In addition to this lie, they offered no level of apology, remorse, compensation, or any type of solution. When told that we would be looking for a new storage option, they did nothing to retain good existing customers. Who knows if they fixed the security issue, but clearly the way they handled the issue across the board shows they do not care about their customers or the property being stored. Take your toys elsewhere -- it's not worth it.

I rented out a space and I received a free lock and first month free…read more Clean Safe Friendly

super friendly and secure! Had no issues and they we very reasonable. I was glad to have found…read morethem. I would rent from them again!

We've had our storage here for years and it's always been great. The staff has always been…read morecourteous and professional. The rates are great compared to others in the area.

Really friendly customer service. The receptionist there was so helpful. I would recommend this…read morestorage