This hotel is great value if all you are looking for is a clean, quiet place to stay while in the…read morewine country of the Valle de Guadalupe. We visited in late November so the pool was closed for the season. The restaurant was also closed, but I don't know if that was due to the season or if we just missed their hours because we were out exploring wine country all day. Our room was a good size and felt roomy because the furnishings were not overwhelming. The bed was comfortable and the attached bathroom had good water pressure and hot water in the shower. We had a small balcony overlooking the valley that was a peaceful place to sit in the early morning. They have a gym - a real gym with free weights and racks instead of machines. It reminded me of my old high school weight room. No nautilus machines and treadmills, but plenty of iron. Probably not the thing most tourists are looking for but it hit the spot for me. The only thing I would like to see changed would be the addition of a refrigerator and microwave to each room. Oh, and better signage! It was past dark when we first tried to find the hotel and drove past the "exit" several times before finding it. The exit is a n unlit dirt road at a curve in the main road that is nearly impossible to see unless you really know where to look. We had no problems after that first adventure, but a sign with a light would have helped quite a bit! We will return!

My friend and I went on a wine tasting trip to Valle de Guadalupe for Labor Day Weekend and I found…read morethis place online and was an absolute delight to stay there, we got a little cabin with two queen sized beds, the room was clean and neat and with all the amenities we needed; the towels in the bathroom were folded in a cute origami manner (which I'm a sucker for). The front desk was very helpful and kind. It was a little bit hard to find since you have to go off the road for it, but once we did we were very please. Since everything in Valle de Guadalupe seemed far from each other it was nice to have a convenient restaurant on the property - it even has a gym and a pool. You can see they're expanding and I wish them the best of luck!

I've stayed here several times now and it's always been great. The check in employees are always…read morefriendly and helpful. The rooms are spacious, clean, and the beds are comfortable. Room service is always on time and the food is delicious. Secure parking and security on the grounds.

This hotel is very nice, in winter time it would be very expensive but summertime prices are super…read morelow. The ammenities are very nice; however, on this occassion I had a really bad result. The towels were super dirty and unfortunately, I did not see that until I was coming out of the shower. The room itself was not too bad. Can always use a few more plugs. And the lighting is odd. There were some lights I could never turn on.

It's a fun place! The food's a little pricey compared to outside prices. I didn't taste it so I…read morecan't comment on the quality of the food. They have a morning special that starts at 11am but the price does not include shoe rental.

Nice place, very modern bowling alley and lots of parking (there is a small fee for parking). It…read moreis very hot in there and fills up fast. The lanes are nice and it is a good price. The food is great for this type of place and not too expensive. There is an upstairs arcade as well, the tokens are pretty cheap. It's a fun couple of hours and it looks like a popular place to hold birthday parties as well!!

great place ! first time here i got a room for four so two beds and couldn't ask for more great…read morespace the room is equipped with an iron, a hairdryer, and the beds are soft. The place is clean smells fabulous as soon as you walk into the lobby and the room as well smell very clean. 10/10 muy lindo y limpio el lugar el cuarto tiene plancha y secadora que fue algo que me gusto mucho ! y muy amable todos los del hotel 10/10 si lo recomiendo

Just returned home from staying at this location Saturday-Monday. Where do I begin, okay we got…read morethe "colonial" room it was spacious, clean however the bed was comfy but a really old worn comfortable the fan /air did not work and they sent maintenance out and got it to run. The water pressure was great however the shower head was broken so the COLD water because, you could only get warm water very early in the morning pierced your face. The pool was out of service due to maintenance and the complimentary breakfast as pictured below was very basic but Thankful it was provided. They don't stock normal towels like other hotel and charge $2.00 for the single water bottle (other hotel priced same on Mexicali) give free water bottle and full set of towels. Thay also charge for ice & bucket!!

I'm happy to say that I always keep having a great experience at this Holiday Inn Suites Express…read more Staff are really friendly, helpful and welcoming. They always greet you when you walk by the lobby. The rooms are always clean and tidy. The beds are so comfortable and the pillows are always so fluffy. We love sleeping on the comfy pillows and beds, we always wake up feeling so refreshed. The breakfast buffet is hot and delicious with a large verity of delicious dishes to choose from. The gym has all the exercise equipment you need for a good workout! I love using their elliptical machine or the bicycle. They have wipes to wipe down the machines and they also have hand towels to wipe your sweat off. They have complimentary water bottles! I really appreciate their hospitality! The pool is beautiful and clean. I like going in the pool during the summer. It's really nice and relaxing. Also the hotel is located inside a shopping plaza. There's several restaurants and shops you can walk to, it's super convenient and very nice.

Possibly the worst hotel customer service experience in... ever. I've been traveling…read moreinternationally since 1986. Yes, I'm old. Yes, I have a lot to base my review on. The hotel is in a decent location with several restaurants in walking distance. However, the front desk personnel can ruin the whole trip. These folks can't execute on the SIMPLEST things. I've stayed here about 5 times for work, and each time it's been a crap-shoot on whether I've actually been booked in a room with a microwave and fridge, as requested in my reservation. Not this time. No fridge, no microwave and no real coffee maker in the room, either. There is a one-cup contraption with coffee in a pouch. I have gone to the lengths of bringing my own coffee, filters and cream. As well as my own breakfast foods. But alas, I will make do with the fridge they brought into the room, but for some reason they can't seem to bring me a microwave as well. Nor an actual coffee maker. Amazing that in the 21st century it's so difficult to get actual customer service. I'd probably recommend you stay anywhere else, but here.

This is the best place to rest and really relax. I was supposed go to another hotel but this ended…read moreup to be the best in Mexicali. I was suppressed the service here from everyone who helped put the luggage and music Gear. This was the first one to really take care of their customers to the best. They make your stay the best that it can ever be from the first time continues on over and over. I highly recommend this place just mention my name it and you will get the best service for you and who is staying with you.

Clean rooms good service and good price cant beat it for what you pay. The rooms are little small…read morebut there clean and got what you need so its worth checking out instead of overpaying for a room your only gonna sleep in ‍

Overall, if i wouldn't of had any paypal payment issues when i tried to extend, my stay would have…read morebeen fine.  The continental breakfast served was actually pretty descent, the rooms are a bit small, the lighting didn't seem to be evenly distributed throughout the room and seemed kind of awkward, i had no complaints on the wifi, there is wallpaper that seemed to be retro-modern from the 60s that i thought was ugly at first but then grew on me. there's adequate amount of parking, and not far from a shopping center and movies. None of these were real big issues, however the only issue was dealing with the clerks in the front desk lobby who seemed really inexperienced to deal with customers having issues. they pretty much blow you off when you have issues, they only know how to do the job they were taught and don't really know how to treat customers. they make you feel as if the issue was your fault, and even though they do their job on their side, it was simply the communication aspect. Im not sure if their management puts them under a lot of stress, but it kind of seemed that way, as they are always trying to place blame on a third party instead of seeming to genuinely trying to help their customers. In the Lobby, when trying to see what was going on with my new booking, there was a lady having the exact same issue as i was.  The lady was frustrated, and it became awkward since the raising of voices ensued. the young clerk would only say something in the lines of "the issue is not on our side, im sorry i cant help you." while there is no doubt  that this is correct, you have a frustrated client who is pretty much feeling ripped-off, so a better response on his (the young clerk) side would have been something in the lines of "this issue is common when booking through third party agencies, heres is what we can do..." (and he can go on to list viable options that the customer can try)  and bam, you help out the customer and you avoid him/her feeling and looking as a complete loser of life. In any of my future stays in Mexicali, i might not stay in this hotel again.  Its one of the cheaper hotels in Mexicali, and the facilities are not bad at all, they are actually pretty good.  However, bad personal treatment is a NO-GO on my side, i would rather cough up something extra for for the assuredness of top notch staff that could take care of their customer in any situation.    i believe the treatment of its clients is as importance as what it offers to clients.

we were very very very pleased with our visit!…read more The hotel was SPOTLESS and modern, very nice design. The rooms were nice, well designed space, the best features: Microwave, refrigerator, and the soap and conditioner pumps in the shower(so you don't have to ask for five bottles every time you shower), lastly, the availability of baby cribs. The BEST service and what really made this Hotel stay the best was the breakfast. The availability of American foods like, French toast, pancakes, waffles, cereals, pastries, breads, etc was nice but having the Mexican breakfast buffet as well was amazing, chilaquiles, menudo, beans, eggs, etc. this was by far the best breakfast we've had at a hotel. The other half of the star, was the staff, constantly cleaning and taking away dirty plates. My family enjoyed the pool, but noticed there was other services also available, like a gym, laundry room, print center, They also have a 24/7 little store with snacks for purchase. The reception desk was also helpful. (This is where you get your towels for the pool). Next, the location of this hotel, was perfect. It's in a very nice Plaza, with high end restaurants and shops, and for some last night snacks (a 7/11 store). There is parking right in front of the hotel or underground. Lastly, to my embarrassment, about 30 mins after checking out, I realized I had forgotten an item in the room, I called the hotel to explain, and by the time I returned to the hotel, they had nicely packaged up the item and it was waiting for me at the front desk. The staff, the amenities, the food, and the rooms, were perfect. If all hotels are alike Fairfield Mexicali, Marriott has gained a loyal customer.

Our favorite hotel in Mexicali. Very clean and rooms are spacious. The staff is friendly and…read moreattentive. Their breakfast is delicious. Is well located with plenty of restaurants and shopping in the same plaza I do wish they had a bar in house.