Mixed emotions on the quality of care but there is one thing that I can say for sure that is that…read morethey're automated system really sucks and they don't have plain English speaking representative to answer the phone which is completely frustrating it's almost as if they use the broken English to avoid questions and answers

The person I spoke to on switchboard wasrude and gave me the wrong information about my…read moreappointment and medication. When I got to the Dalton office, the girls at the desk were awesome. They gave me the right information about my appointment. Got my in until I can see the dock again and treated me so very nicely like they always do. I was surprised to be disrespected by whoever I spoke to over the phone so I hope you guys can rectify that. And the girls working in Dalton office deserve a free lunch or something.

Please don't let their kindness while you're spending your hard earned money with them fool you!!!!…read more I was a patient of theirs for approximately 18 years. They had had me on high doses of opioids and opioid pain patches. I just recently had to move out of state when I did they would not cover my care to detox me off of the patches and pills or cover me until I could get established with another pain management in the state I moved to. You just do not leave a patient in physical and emotional distress the way they did me be aware of this before you go see them.

I really wondered why this place had such bad reviews because my first few visits were good. After…read more12 years of daily pain from a nerve entrapment, I finally got some pain relief, if you can call tramadol relief. But it was better than nothing, I had a diagnosis and a hope of a cure. I have attended every appointment. I did the nerve block even though it was apparently just a diagnostic thing and not meant as a more permanent pain relief which is what I was told. Eventually I tried to schedule a nerve ablation and was informed that even though my insurance would cover it (I confirmed myself) that they did not charge insurance. Well, I don't have a grand laying around right now so I said it'd probably have to wait but I'd talk to Dr. Kaplan at my next appointment. At my next appointment, I waited nearly an hour past my appointment time, finally spoke to Dr. Kaplan and was told that they did indeed charge insurance and she would take care of it. I heard nothing from them for a week.... And then they finally called to schedule the procedure.... The day I was in the hospital with my husband who was having extensive surgery on both hands since both his thumbs had somehow become detached. I called them back two days later and said I needed to find out what the recovery time was because I now have a husband with no working hands which means I really need to be fully dinctioning until he heals in the next 4-6 months. I never received a call back and kind of forgot about it because taking care of 6 kids and a farm while teaching with no other adult help has had me a little busy. And today, I get a letter stating that I have been dismissed from the clinic for "failure to comply". Comply with what, exactly? I came to every appointment. I followed their drug instructions to the letter.... In fact, I didn't even get the last medication refill because my pcm told me she wouldn't treat my anxiety/ptsd if I continued to take it. So what exactly did I "not comply" with.... *follow up* They have called and claimed I popped positive for methamphetamine at my appointment on 11/18.... But showed nothing for the benzos I'm prescribed and take regularly. And then, after said supposedly positive test which was in November, they still put in a refill weeks later for pain medication. I was also prescribed promethazine on 11/12/25, 6 days before this drug test. Guess what pops positive for methamphetamines..... Promethazine. I know this because the exact same false positive happened with the exact same medication in 2022 when I was giving birth and I still have the signed affidavits from two pharmacists saying that it did.... A 36% chance in fact, higher depending on the manufacturer. And for the record, I tried to tell them at that appointment that I had been prescribed new medication and it wasn't in my file and they said it didn't matter. Sure. This kind of unethical bs is why chronic pain patients kill themselves. This clinic makes military doctors look good and I didn't even think that was possible. 13 years of absolute misery, finally get something resembling help and a hope that the problem can actually be fixed and they snatched that away because they're too damn stupid to log medications or know that medications can cause false positives. But no, clearly I woke up one day at the ripe old age of 43 and just randomly decided to do meth while knowing I was going to be drug tested. Absolute morons. Apparently in TN you don't get pain relief unless you want to run the risk of one of your allergies actually killing you by not taking your medication. I hope everyone in this place suffers some God awful injury and spends the rest of their lives in absolute misery. have the karma you so richly deserve.

The doctor never listened or addressed my concerns and I have a debilitating disease that has…read moregotten progressively worse over the years because I'm a disabled veteran. I would not recommend this place for long term treatment. It was good for the first few years, but that's it. I stayed on the same dosage for almost 5 years with not so much as feedback from the doctor despite me telling the doctor my condition had gotten worse. My advice is to find a doctor that cares and listens to your concerns.

From the front office to the back and lab employees in between. I was treated with kindness. There…read moreis such a big stigmatism with chronic pain and pain management, it normally always causes us to feel guilty or ashamed that we have chronic pain and need help. I've seen about 15 different doctors, specialist, surgeons.. etc. in the last 4 years , I've had several different surgeries, painful test and procedures, gone through so many different medications and had to deal with their side effects. My life has been totally shattered. Today was my first visit with Dr. Ball, I had heard that he was very kind from several of my own patients, being a nurse I always want to know how my patients feel about the specialist that we refer out to. They've all said that he was so kind, so helpful, and most said he helped them regain their lives back. I can't even express how correct they were, he is so kind spoken, his bed side manner is amazing, and I really felt like he saw me, that he felt my misery and really wants to help. I did not feel like just a number or that I should feel ashamed of the fact that I'm in daily pain and need help. Tomorrow when I return to work, I will give all the details to the doctor that I work for and we will only refer to him in the future. People who hurt everyday, all day, need help ! They don't need to be judged or treated as if they are drug seekers, or be made to feel ashamed. Yes there is an opioid epidemic ( I didn't get opioids) but even if I did the epidemic and street use has made it so hard for people who are suffering and need help from these medication types to get the medications that would help them to be able to enjoy and live life. The entire office worked very smoothly , everyone knew their job and stayed right on time completing task that were needed done before I seen Dr. Ball. I was so impressed by the stream line, and time management. If you are looking for someone and need help, please consider Dr.Ball... he can help you without making you feel ashamed or apologetic that you need pain management.

I have been receiving chiropractic care for almost 10 years and Dr. Johnson is by far the best I…read morehave ever seen. After receiving treatment from 7 other chiropractors, I am pleased to say I will be staying with Dr. Johnson. The level of care he provides to his patients surpasses all other experiences. He is attentive to the patients individual needs and the level of pain relief he is able to provide is astonishing.

From the owner: Top-notch chiropractic treatment in Chattanooga not only includes spinal adjustments; it also…read morerelies on more subtle varieties of adjusting, as well. Included among our Chattanooga therapy suggestions? The incorporation of sound lifestyle changes.

Everything was great I love Dr. Ford. I'll be following him…read moreto Ottawa, Tennessee!. It's hard to find a good pain specialist, so that's why I'll travel to find him

I'd give them -10 if I could. I'm just one 65 yr old single female with Scoliosis and Deformed back…read morecurved at 68%. I know this is long, but it is in your best interest to read my review. I also want to mention a couple of things before I tell you my story. I went to a new Pharmacy one time because I moved but it was very small. I decided to go back to my old pharmacy. I called CPM and told them I want to go back to my old pharmacy and Summer said my new address and number were already in the system. Yet, CPM still repeatedly kept sending my medications to the pharmacy I only went to once. Weird because CPM did not do this every month. One month CPM sent scripts to new pharmacy and the next month CPM sent scripts to pharmacy I went to once. I had to call back 4 times before CPM finally got right pharmacy. I saw Dr Fesler every other month to get my Buprenorphine Patch. I originally had an appointment scheduled for June, 2026, but Summer called me and rescheduled for July 15, 2026. She assured me I would have no problems getting my Patch refilled. She specifically told me to call July 2, and I will have no problem getting my refill. I did call and left a vm. Diana called me back and said she would have to call Dr Fesler because he was on vacation. She asked me if I had any Patches left. I thought mistakenly thought I had one more patch left but I didn't. Had to wait until Monday,July 6 to call back to explain what happened. CLEVELAND PAIN MEDICINE REFUSED TO REFILL MY PATCH WITHOUT AN APPOINTMENT!!!! They had a July 8th appointment available but I use a car transport service where I have to have a 3 day notice. They were booked for several weeks and already canceled my July 15 appointment. This is how a Christian Pain Clinic treats their patients? Dr Fesler prayed for me every time I visited the office. A new girl called me back. I had to repeat myself FIVE TIMES because she kept asking me the same question!!! She said she would call me back later to see what she can do to get my script filled that day. She never did. I was in severe back pain. I was not myself and I was hurting. Instead of calming me down and making me feel better, CPM did quite the opposite. YES, it's true, I did call several times that day to see what was going on with my medication? By now it was later in the afternoon, and I called again and the Office Manager, who was extremely rude and mean, answered the phone. Again, a Christian clinic? She said I will go ahead and refill your prescription, but that I was mean and I yelled at her staff that day. This was not tolerated and I was being dismissed! Just like that. No warning. No nothing. Just dismissed. I could no longer see Dr Fesler! I guess I'm not allowed to be human and have one bad day, (Even after five years of no issues). Not allowed. Nope..Yet, ironically the Office Manager berated and yelled at me and then proceeded to dismiss me because I yelled at her staff. After 5 great years as a patient of Dr Fesler here, I was completely blindsided and shocked, by how I was treated a couple weeks ago.The way the Office Manager at Cleveland Pain Medicine dismissed me so easily without even a second thought came completely out of nowhere. I thought I mattered to them and they cared about me? Again, this is how a Christian clinic treats their patients? All because I had one bad day of being mean? This was the first and only time I yelled at anyone. Ever. It was so disappointing to end a long-standing relationship on such a bitter and horrible outcome. Teresa

Dr. Tomanelli is the best! I have been a patient of his for many years and would not go to anyone…read moreelse! He is knowledgeable and caring and wants the best for you as a patient! The office staff is also amazing. Lily is a sweetheart and always makes me feel so welcome!

Great serviice and friendly people! They were concerned to learn about your aches and pain before…read morecoming up with a treatment plan.

Dr Smalley is the kindness pain doctor I have ever had. He listen to me and patient with me.read more

Dr. Smalley is my first pain management doctor and the only one I will ever use. He is so personal,…read morecaring and truly wants to help his patients feel better. I just had a spinal cord stimulator & so glad he suggested it. I cant believe how it has changed my ability to walk. He is Wonderful. Teresa from Ringgold