I ordered a couple of hundred business cards for work from The Ink Spot. After a few revisions I…read moreapproved the design. They were ready quickly and the price was less than half of a local competitor. Very happy and I will be back!

I always try to support local businesses with both my personal and professional purchasing. For the…read morepast seven years, Ink Spot has printed many meaningful items for my family -- from my wedding invitations to my children's birth announcements and birthday party invitations -- in addition to larger orders I've placed through the department where I work. Unfortunately, today that relationship ended over a $1.61 charge for envelopes. After being misquoted for a set of double-sided birthday party invitations and requesting matching envelopes, I received 14 invitations but only 7 envelopes. When I emailed to share that the envelope count seemed short, I was told not to worry and that additional envelopes would be set aside for me. When I returned to the store to pick them up, I was asked to pay $1.61 for the envelopes. I explained that I hadn't brought money because I didn't expect to need to pay for something that appeared to be part of correcting the order. The situation was reviewed, but the interaction was handled with a less-than-helpful attitude. Ultimately, I chose to walk away rather than continue the conversation over $1.61 -- because to me, it represented something larger. Over the years I have referred friends, family, and colleagues to Ink Spot, and I've valued supporting a local business. Situations like this are rarely about the dollar amount; they're about customer care and recognizing when a miscommunication has occurred. With that in mind, I'll be taking my business to HiTec moving forward, and I've shared my experience with those I've previously recommended. I share this feedback sincerely and in the hope that it helps reinforce how meaningful thoughtful customer service can be to long-time customers.

I have worked with Kwik Kopy for more years than I can remember and the staff has always turned out…read morean excellent product with great friendly service. Easily accessible at highways 40/64 and 141 and attentive to my deadlines. Don't hesitate to contact them if you have the need.

Our family used the services for a program/obituary and picked up finished copies at the end of…read moreKwik Kopy business week (Friday and closed on the weekend. We were extremely happy with print copy, layout design, and print quality. A few hours later, we discovered a major misspelling of our deceased's name, in which we had the responsibility for spell check and had numerous checkers that missed it!! We left a message feeling very discouraged that we would have to reprint at another printer. Jason of Kwik Kopy happened to come in the next day, returned our call, had us come in, and reran our copies with necessary changes at cost. Extremely accommodating and committed to his project on his day off!! We highly recommend this printer.

Great experience and great service for all your printing needs. I walked needing something of a…read morespecial size copied quickly and they were awesome.

Great attitude and superior product. Most accomodating and helpful staff. Handy location.read more

Even though all I ever do is drop off packages, I love the ease with which it works here. They do…read morea great job, make it easy, and are always super friendly and nice.

Ugh. Went in on a Wednesday morning to get copies of my business card for the day since I was out…read more The manager, Shelly, helped me. During the entire interaction, she kept trying to tell me what I wanted rather than listening to what I wanted. A completely unnecessary interaction.

This small family business is responsive and creative in dealing with unusual requests. They are…read moreoften able to act quickly. Cheryl Thoele has completed several custom requests for me.

From the owner: Quality Printing 1-4 color, Copies, Fax Services, Type, Layout and Design, All types of printing:…read moreBusiness Cards, Envelopes, Letterheads, Flyers, Brochures, Post Cards, Carbonless Forms, Menus, Every Door Direct Mailings, Car & Truck Magnets, Yard Signs and much more. We are family owned and operated, we offer fast friendly service and very reasonable prices, we have been in business for over 42 years.

Great small business. Turned around a decent sized printing and binding job in 4 hours in time for…read morean investor presentation. My wife's used them a bunch as well, and it's just great service from Mike and the team.

From the owner: Minuteman Press is a full-service printing company that has been operating in locations all over…read morethe US since 1986. When it comes to business communications services, we can do it all. With a complete range of products and services at your disposal, we can help you get your message out to customers, employees, and vendors alike. Using the latest printing and document management technology, we handle your projects from start to finish. Our energetic and experienced staff is dedicated to delivering what you need, when you need it. Stop in today or contact us for more information!

Ive used this store at least 4 times already since moving to Arnold for my small business. They…read morealways greet me and are friendly.

if I could make it less than 1 star I would. i am beyond upset from my visit to make a return at…read moreArnold UPS. I don't have to make returns often. I'm an older lady that may not be as hip with the times as others may be. When I go to Festus store they have been gracious enough to help guide if I didn't understand something. The nice lady greeted me and asked me if I "started the return?" I did not understand what that meant. I technically didn't know there was a different process, so she told me where to go. Online. I attempted to do all of that by myself while she helped other people. When I thought I had completed it adequately, She called someone from the back to assist me. He didn't introduce himself. He didnt have a name tag on. Asked for the bar code. Which I promptly gave him the paperwork that the product had included in the packaging in case I needed to return, which had the barcode on it. Then he said "that means nothing to me" I was confused and asked for clarifications because this was suppose to be what I gave them per the company I purchased from. i had 3 papers with me. I handed all three to him. i couldnt have been more upset when he stated with a sarcastically condescending tone "you need to learn how read and follow directions" I've been a hospital nurse RN/BSN for 33 years. 9 of which I worked hospice. I am well versed in communication, written and/or otherwise, with the general public. I am a very compassionate person. I was astounded by this statement. Since he did not have a name tag on I asked nicely "and you are?" He stated " I am Bart, the owner" At that point I gathered my items and left- because I was so upset and hurt. I knew that it wouldn't get any more respectful. I felt defeated. Then as I got to the door he sarcastically said, "have a nice day ma'am". I'm sure if he spoke to me this way, then it's not the first or the last. It's very disheartening. No one should be spoken to like that. they should respectfully guided Gently. My husband saw how upset I was and he immediately went inside to talk to Bart. He asked him if he always spoke to people the way he just spoke to his wife? Bart tried to rationalize his actions and was Set straight by my husband in front of other patrons. I sincerely hope that he has learned the errors of his communication style or that he continues to be held to task for his disrespectful behavior. I sincerely hope he treats his employees with more respect than he showed myself or my husband. If you can. Go to a different location where they will help you with patience and grace!

It's a Saturday at 1 pm. No line. In and out in less than 2 minutes. Ample parking. Friendly…read moreservice. Clean building. 5 stars!!! I don't know if it's always like this, but thank you Universe for a great visit today! I'll be back!

Mike went above and beyond today! He helped personalize and protect the birthday gift I was sending…read moreto my Dad. His amazing service today is why I keep coming back to FedEx. :)