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    Signature Properties

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    D&K Management

    D&K Management

    (7 reviews)

    Extremely Disappointed - Would Not Recommend D&K Property Management…read more We interviewed multiple property management companies in August and September of 2023 to oversee our home in the Tri-Cities. Ultimately, we selected D&K based on several assurances that, unfortunately, were not fulfilled. It took approximately 3.5 months to rent the property, far longer than we were led to expect. Despite assurances that periodic walk-throughs would be conducted during the tenancy to ensure the home was being properly maintained, this never happened. We were even required to pay for our own advertising on Zillow. Later, we paid for a follow-up inspection ourselves, which revealed damage to the home, including issues with the siding. We immediately requested that repairs be completed before winter to avoid water intrusion. Despite repeated follow-ups, the only action taken by D&K was to "check in" with the tenants--no enforcement or resolution occurred. When the tenants vacated the home in April 2025, they left behind over $7,600 in damages. D&K refused to assist in obtaining repair estimates, leaving us--living across the country--to coordinate everything ourselves. Although we were told we had 30 days to submit documentation for deductions from the tenant's deposit, I was abruptly given just one day's notice--on day 17--that the information was due immediately. Throughout this ordeal, D&K continued to hold the owner's deposit for the full 30 days, despite refusing to help coordinate or manage repairs. When I asked how the tenants would be held accountable for damages beyond the deposit, I was told the charges would be sent to collections--at our expense, with no clear explanation of those costs. I've been a Realtor for 23 years and have previously managed rental properties myself. Based on this experience, I would absolutely not recommend D&K to anyone. They charge a premium for minimal effort, fail to uphold their responsibilities, and ultimately left us to manage the fallout from a tenant they selected. There are many other property management companies in the area--do yourself a favor and choose a different one.

    I have lived at Mulberry Place Apartments for the last 12 years and Tish Smitherman, the property…read moremanager, with D&K Property Management, has been very helpful and has taken care of any issues that I have had. Also, all the technicians have been very professional, courteous and punctual. Just wanted to say thanks to D&K Management & Team!

    D&K Management

    D&K Management

    (1 review)

    I have waited for a few weeks after move out to post this review, I am sure this company will deny…read moreall of this but it is all true. Very friendly and helpful management company until you have paid all the fees, signed the lease and report issues with your apartment. I rented a totally renovated unit which upon viewing the unit looked beautiful. However there were several maintenance issues right from the start that should not have occurred in a newly renovated unit. I filled out the move-in checklist very thoroughly as I always do because that's what it's for. Two neighbors had no smoke detectors in their apartment and another didn't have a dryer vent to the outside. The floors are way off level and there is no insulation between upper and lower units. Within a week people moved in upstairs and it became very apparent that there was no insulation between the units making every footstep very loud on LVP flooring. The noise went on till one or two a.m. on some days and even after being spoken to these people would drop boxes and stomp around. No one should have to listen to their neighbors bed squeaking. I was not the only one complaining about noise from an upstairs apartment. Another tenant had been complaining for months. After sending several warranted emails about safety, maintenance issues and the noise from upstairs this management company sent me an email after hours that was full of inaccuracies about how many emails I had sent, when they were sent and how many phone calls I had made. This email told me I had three choices; deal with the noise and stop sending them emails- which instead of being seen as them doing their job they considered the emails harassment, the second option was move out and pay penalty and the third option was to be evicted. They do not care about you once they have your money and they do not follow Tennessee tenant rights. I also believe there could be health issues in these downstairs apartments as I could smell the musty odor from the basement which was reported. The basement is obviously not encapsulated so there could be a radon and mold problem. Despite all these issues they still forced me to pay a 2-month penalty and even though I vacated six days before my 30-day notice was up they insisted on those six days right down to the penny. They said if it was even $10 off they take me to collections. Money, money that is all that matters to D&K property Management. They do not care about people at all. They refused to do a walk through with me saying they were too busy. I had to email them and ask if they've done a walk through which they had done the same day I moved out and gave them the keys and they're ridiculous payment. I am sure they will respond to this review disputing my claims. These claims are true and I won't respond to their review because I suffered enough at their hands. I will let karma take care of them. Stay away from renting from this management company.

    Signature Properties - realestateagents - Updated September 2026

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