Can't say enough good about these guys! They came out to install a nest thermostat a while back,…read moreand over MDW we tried to use the AC for the first time, and it wasn't working! I called in the early afternoon, and on the busiest weekend of the year, they promised to have someone come and check out the unit. Larry came out that night, and stayed to fix what was a previous mistake, plus install new equipment to make the AC unit work. Not only did they not charge to correct the wiring problem, but the new charges were extremely reasonable. I fully expected to get price gauged because it was an "emergency" situation on the busiest weekend of the year, but they were honest, and did not overcharge at all. Larry stayed late on a Sunday night to make sure that the unit worked. Truly, thank you for the quality service & price. 10/10 would recommend to anyone that has a heating/Ac problem in the area.

On a 90 degree Tuesday in a 90 degree month, our air conditioning stopped working. I found X-treme…read moreon Yelp and called because of a recent good review, and because they are in town. I spoke with Larry who immediately told me he couldn't come out until that Friday, potentially turning away my business. I told him we'd wait. Larry was able to come a day earlier than promised, suggested replacing rather than fixing our 18 year old system, and had the new unit installed and working in less than a week. Larry and his helper were professional, prompt, courteous, and offered three choices in a top rated air conditioning unit. We're calling them for our furnace inspection this fall. Cathy M

Great honest service! Alan came out and even though my issue was minor he was honest and…read moreinformative and had no problem answering all my questions. I would refer this company for any of your heating and A.C needs! Also the price was right! Thank you Alan and Masters Heating and A.C. Mike B. Meriden CT.

We highly recommend Masters Heating and Air Conditioning for your heating and air conditioning…read moreneeds. They remained communicative, responsive and helpful while our air conditioning unit broke down. They quickly got us on their schedule when we initially called them to report a problem, were at our house and explained what was wrong with the unit, and worked their hardest to ensure we were back on their schedule to have the unit repaired/replaced despite shipping logistic issues that seem to effect virtually every industry these days. Alan was informative throughout the process, worked quickly and was instrumental to keeping us on track. Michelle was extremely helpful keeping us on schedule and responsive to our questions and concerns. When she wasn't able to help us, she made sure the right person was there who could provide us with the needed information. We will definitely be using this company for any future heating and air conditioning needs!

Called CPF for a badly leaking showerhead. I asked Mr. Flynn to call me when he was on the way so I…read morecould leave work and meet him at my house. He said, Okay. He asked if anyone would be at the house if I weren't there. I said yes. He then said, rather rudely, "Are they gonna be able to pay me?" What did it matter? I would be there when he gave me a call that he was on his way. He eventually called me when he was only a block away from my house, which left me little time to get there to meet him myself. He was let in the house, and I was on my way home (a 6-minute drive) when my roommate called to say Mr. Flynn had already left. Really?! He knew I left work to meet him! They said he looked at the issue for a few seconds, and he said he couldn't fix it because it's an in-depth job and he is going on vacation. Everyone deserves a vacation, but he never offered to contact me when he got back from vacation to do the work. He never even called me back to tell me any of this personally, or to apologize for making me drive home and then leaving on me. He also never offered me a referral, knowing the leak was a problem that needed to be addressed quickly since it's the only bathroom in the house! Horrible customer service and a rude person. I'm actually very relieved he was too busy with his vacation to take on the job!

Charles and Kelly are an awesome team. Five Star Service. Prompt, highly skilled, intelligent,…read moreknowledgeable, friendly, affordable, thorough. A definite addition to my contractor speed dial list! Thanks so much for your excellent service.

Simply delighted with my entire experience, from the estimate process, to selection of equipment…read moreand including the installation, simply delighted. The sales process was professional, informative and responsive to my numerous inquiries making the selection and decision process incredibly stress free. Installation was a breeze as well. The crew arrived on time each day and were very respectful of my home, informed me along the way as to what to expect and what would be next all through the process. This is the third installation when I have used Nero, two split units and most recently a home HVAC system replacement. Delighted!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.

I called because I needed maintenance done on my boiler and they got it done. They were on time and…read moreworked quickly. They let me know what they did and when I should call back to keep my system running. Would recommend.

I contacted Almonte Heating and Cooling to get a quote on replacing my HVAC unit with was 23 years…read moreold. I was able to get a call back in 30 minutes to have them come out and see what was needed. I have my quote within 24 hours. I asked if he could quote another brand so I could compare them and another quote was provided as well. Pricing was good compared to other quotes that I had received. After signing to do the work and setting up the day which was on a Saturday he emailed a few days as a reminder he was coming. They arrived on time they were neet and clean during the install. The unit was tested to make sure it was running right. I would highly recommended them.

I recently called to have my furnace maintenance done and when I went downstairs to show him the…read morefurnace, I discovered a pipe had burst overnight. Onofreo's maintenance man immediately did everything necessary to stop the leak, as well as found and repaired the problem. Even though they are more expensive than other companies I've had in the past when it comes to things like this, they can't be beat. He was even nice enough to tell me how to remedy the problem so that it won't happen again and willing to come back to work with the contractor for the repair.

I've given this company so many chances to solve the issues created by their heat pump install…read more The last issue is that our heat pump whistles day and night with a loud popping outside... all the time! It's a high pitched squeal. We've had Onofreo out maybe 10 times and each technician has had a different diagnosis and /or solution. Sometimes they contradict one another entirely. Onofreo just keeps coming back, making tweaks, reversing and re-reversing solutions. My only assumption is that the system has faulty parts or was installed incorrectly. It's been terrible and the ordeal has lasted for 8 months now after installation.

Install completed, and Joey walked me through the App setup, and he made sure I knew how to operate…read morethings.

I want to recommend and congratulate Climatech for their professional service provide at my home…read more Since Joey O. (tech.) and Joey (supervisor) repaired my HVAC the machinery is working more efficiently, silent and electric bill has gone down significantly. Great professionals in their field!!! Pricing is reasonable, customer service provided by Dianne is great. Most grateful to have found you. Thank you for a job well done.

had 2 great experiences with Chris at R&M Heating and cooling. I had him come to my house and was…read moreable to find the problem, got the part within 2 days and fix my AC fast with reasonable pricing. 2 weeks later I called for an issue I was having at my family's business. He found the problem, part and fixed the same day. Excellent customer service, timely and professional. highly reccomend

Back in September I was charged $320 JUST to REPLACE A THERMOSTAT! There was no issue with my…read moreprevious one, I just didn't like because it was difficult for me to manage. The reason for my review now is because I needed another tech to replace my second one, and the price was $80. I'm extremely upset over this company that overcharges. I do not recommend!!