Tried to purchase a new vehicle here locally. Everything was going great until Josh, the sales…read moremanager came in to play. Couldn't recall wanting all the extras and they had a hard time explaining all the extra fees. Left to have lunch and think about it, when I received a text taken in the picture attached. Do yourself a favor and go to Butte like I did and save yourself $3k. No wonder why Leskovar can't keep them in stock and DM has plenty. Won't even get it serviced there.

(Oil change disaster), less than 3k miles from when our oil change was done here the oil drain plug…read morefalls out, the engine starts making noise and we get strandard 5 hours from home in the middle of the night. This was verified from another Honda dealership, Unacceptable, Poor workmanship. RO # 239969

I have an older F150 and noticed a slow leak near the front differential. I made an appointment…read morewith Bozeman Transmission and they fixed the problem quickly and at a fair price.

Earl was very personable and professional, it was a pleasure doing business with Bozeman…read moreTransmission.

Thank you to Jordan and Amber, they turned a potentially serious situation with my 2011 F450 towing…read morean 18k lb 5th wheel into a minor inconvenience. Saved our Sturgis trp!

The crew here are extremely thoughtful and do a great job thinking about things from the customers…read moreperspective. Even when unforeseen circumstances come up that is poor news to be delivered they clearly think about how to make that experience as best as possible for the customer. I highly recommend Black Smoke and trust their ability to be honest and communicate with me properly about my truck.

Our jeep broke down in Yellowstone while on a RV trip around the west and after trying to get it…read morefixed down there we brought it up to Bozeman. When I called Deeter they originally said it would be a week before they could get us in. Well after Memorial Day he called and worked us in earlier. He got it fixed and running that day. He helped us not lose to much of our vacation. Would recommend.

I had the worst experience of doing business in my life with this shop. I brought in a 1970 gmc k20…read moreclassic truck for an engine rebuild. Kevin quoted me $4,000-$5,000 and a time frame of 2 months with this job. $9,500 and 8 months later it was finally "done." I got it back and it still leaked oil and then after a couple months of driving it broke down due to a carburetor issue and when I called him to get it looked at he didn't do much to help other than saying if I could get it there he would look at it, but I had moved to Billings and that wasn't really an option. It wouldn't have been that big of a deal if he didn't already charge me double from his original quote and taken 4 times as long. And then when I took it in to a local shop they told me there was some issues with his wiring to the carb engine components. I had a horrible experience with this shop and am still paying on the loan I had to get for the repair even after selling the truck for $10,000. He might be good for some things like an oil change maybe, but not classic engine swaps!

I have a 2010 Mercedes Sprinter Van that flat out Rocks! Recently the Mercedes warranty on the van…read moreexpired in perfect time so the power steering fluid leaking all over the place wouldn't be covered under warranty. Mercedes of Billing said the van needed a new power steering line and that would cost $550! I decided to balk at their fix and find someone (rare) in Bozeman that would work on these "unordinary" diesel vehicles. Bill at M & W repair said he would have a mechanic take a look and see what could be done. This place is OLD SCHOOL Montana.....Like before Bozeman became Bozangeles. Get it strait that you are not a "special flower" when you are there. They are there to fix your diesel rig, thats it! No Espresso while you wait. If you are nice, they will be nice. Within 20 minutes or so the mechanic (wish I could remember his name) came back to me and wanted to show me the problem. He brought me back to my rig through a mixture of Big Rigs, pickups, an ambulance and some old school welders, vises, hoses, mixed with state of the art diagnostic pods that looked like they belong in a surgical suite, pretty surreal. He got a me a creeper to lay on so we could look under the engine....Basically he showed me why he thought the brake line was not bad, by evidence that the leak was coming from above the press fitting at the top of the line. He explained the pressures of the various power steering lines and susceptibility of them leaking under engine power, and all he had to do was tighten them up. He recited from memory....got a 1/4 turn here, full turn there, 1/2 turn there. With the engine running, there were no leaking in the high pressure lines. This was a simple fix for sure, but M & W could have done what Mercedes of Billings wanted to do and charge $550 for a new line without trying to clean, troubleshoot, tighten bolts/clamps and explain their thoughts! Hats off M&W Repair!

UPDATE: If you can…read moretolerate moderate customer service and prices that range from moderate to high, this might be the shop for you. While not overly hospitable the mechanics working in the shop WILL SURELY fix your truck up. You might end up calling for updates as they in my case were not forthcoming on info, but again I do trust them to fix the issue. Be sure to communicate to them that you need to authorize any additional expense if your concerned with the costs at all. For the actual quality of repairs alone and for absolutely NO other reason I increased the rating by one star. --------------------------------------------------------------------------------------------------- I have used M&W now for a year (with two trucks) and I will share my experiences with you for that time period. Initial appointment was ok, these folks are not overtly friendly. Theres' a woman that answers/screens the calls and runs the front desk/payments. Then There's Bill who runs the service department toward the back. Again neither of which are particularly friendly, but not overtly rude either just seemingly indifferent. Over the course of the year they performed the following and more: oil changes, fuel filter changes, suspension repairs, electrical work, re-placed hubs and hub bearings, lube chassis, replaced alternators, inspected and serviced transfer cases, tranny servicing, install tranny coolers and lots more. But this is to give you an idea of how many times we used these folks for our vehicles. So over the course of these repairs I started to notice a few problems. For instance we had an alternator go out in one of our trucks, no problem. I keep a spare at home, so I just dropped in the spare (took me less than thirty minutes start to finish). I Hung onto the bad one as I figured rebuilding it may be cheaper than a new one. So I swing by M&W with the truck and the bad alt, asking them if they can either rebuild it or order a new one for me. They say no problem and come look into the truck, take part numbers, take the bad alt and say they'll give me a call. I instructed them to order a new alt if its cheaper than the rebuild. So several days later after having to call twice to follow up. They finally get back to us saying that it will only be $140.00 to buy a new alt and that's cheaper than a rebuild. So we give them the go ahead to order the new model and toss the bad alt. Plot thickens, when we arrive to pick up the truck/receive the bill. I notice the cost of the alt is not $140.00 its now $240.00 something!!! I ask Bill what happened, He says flatly that he did quote us $140.00 but realized it wasn't the correct alt. so went ahead and ordered the correct alt at over a 60% increase without even calling to let us know or ask if that's okay with us. So now at this point I could have had the bad alt rebuilt for less or ordered a correct replacement off the Internet for less money. Telling Bill all of this he didn't seem to care at all or even explain anything further as to why they operated like this. Just silence, no apology for the oversight, NOTHING. At this point a simple apology would have gone a long way. It would have instilled confidence in me and I wouldn't have ever mentioned it again or been upset. Accidents happen and we all forget something once in awhile right? To make matters worse they charged me an hour of labor to put in the alternator ($85.00)! I then asked why it took so long to replace, it's literally three bolts and three wires to get the alt replaced. This is a very simple job to complete and test the alt. Bill replied "oh well we had to disconnect the battery and test it once installed" as if that doubled the time. Needless to say I was quite disappointed. I have completed this repair before and it's absolutely not an hours job on this particular vehicle. It appeared to be that they couldn't care less when brought to their attention. The two issues listed above are very unsettling as at the same time they were completing additional repairs and upgrades. Like install mile marker premium hubs, tranny cooler, also some electrical work on lights, turn signal, etc. Now I'm very concerned that all/some of the parts and labor I just paid for were over priced and over quoted! I don't complete tons or projects on the truck and as such can't say if installing hubs takes as long as they say it does (for example). But I no longer trust them to quote me accurate parts or labor time anymore. All said they will absolutely repair whatever you take in to them I have no doubt. It's just how much you end up paying and how long you wait for it, because it might be significantly more expensive and you won't know until you get the bill!

Great experience with Yetti Diesel in Belgrade, MT. They helped our daughter schedule and get…read morediesel diagnostics in a timely fashion. Originally any full service/repairs needed would have to be scheduled for a later date, they stepped up after identifying a serious issue that could be quickly resolved on site. The team contacted us, and completed the quick repair which saved us future headaches and a costly break down. This action allowed her to get back on the road, safely while making mom and dad more comfortable with her truck and horse trailer going down the road without delay. The team was professional, easy to talk to, and clearly explained everything while offering helpful repair suggestions being fully transparent. Thanks to the Yetti Diesel team from the front desk to mechanics team--we recommend them!

I went in with a topper problem and was very impressed with the professionalism and friendliness of…read moreeveryone I dealt with. Brian, Josh and Andrew took complete care of me for the moment I stepped in until my issue was resolved. It is hard to find businesses with this level of service anymore. Bravo!

When I first received the truck I knew it needed some work. The first thing I did was contact Dark…read moreHorse. They said they could easily take this project on and we're happy to do so! I purchased all the necessities for them to do the work. Every single part, bolt and screw, brand new from a 3rd party source. I had dark horse install an ac system, pac brake and 200A alternator. Installation of the three took 11 days (May 3rd-may 23rd). I paid over $7000 for the installation of the three. When I went to the shop to pick it up I was stoked! I went to start up the truck but right away turn it off because something sounded weird! Hopped out of the truck and there was a giant puddle of black engine oil underneath! Turns out the Shoptek forgot to bolt on the oil line leading to the turbo. This caused a big mess! After this was bolted on and oil topped off, I drove it home. I did notice that the engine break actually wouldn't slow me down that much. I notice a oil leak coming from where the AC compressor had been mounted to the engine. I also noticed after a few days the AC would stop blowing cold air! We also had a strange voltage drop. Basically the three things they worked on were all screwed up! On October 11 the truck went back to the shop! On October 13 I came to the shop to find the roof rack half assembled on the truck. I noticed it was taking a little bit longer than what they quoted and asked if they could stay under a certain budget of $6000 ish. They agreed to this and said that they could definitely do it for $6000 or less! I was stoked! On this visit I also noticed that they were welding with the windshield uncovered! This was a real bummer! I knew for a fact that they were splattering all over the windshield and the windows. On October 21 so I paid for the truck and received it back. Total cost of the rack and bumpers was over $8500!!!! $2500 over what he had quoted me! His excuse was " this wasn't his first rack" and "he wasted a lot of material on version one and two" (fabrication shop manager talking about one of the employees who built the rack). Why would I have to pay for this?!? This was his mistake, and I have to pay for it? Without too many questions I payed the bill and left. Right out of the gate I realize the voltage problem, Engine brake and ac problem we're not fixed! I took the truck back. The main AC guy used a smart little tool to find a leak in the system. The leak was originally in the head unit. He sealed the leak and recharged the system. After he found two more leaks!!!!! This took a while! I started to get pretty angry and also noticed some more problems. The rack was built like garbage, wires were melted, Windows were pitted from welding, lights were painted over, and the oil leak was awful! I turn the truck right around and headed back to Dark Horse. I took that head of the fabrication shop part of dark horse for a ride. He was baffled. He had also let me know that the person who had worked on the truck was fired. He could not believe all of the bad work that have been done. I asked him "would you pay for this?" He replied "absolutely not". Once we got back The head of the fabrication shop grabbed one of the higher ups. He was not happy! He said I should be happy with when I have received. He noticed the wheel leak and together we found a missing bolt. This caused the engine to vibrate and break the front timing cover seal. He told me that if that bolt wasn't missing that he would have fought me and made me for repairs!!!! He also told me that he had had attached the pac brake/engine brake to transmission correctly. I know for a fact that this is false now. I had to talk to the owner of Darkhorse. March 24 I went to start the vehicle and realize that there was a good amount of water in the cab.... The roof rack that Dark Horse installed had leaked water directly into the electrical system of the truck. It screwed up so much stuff! It took five days but is able to fix most wiring and I had to replace a lot the electrical panels and fuses! On March 28 they took off the refract and fixed the the leaks. We kept the roof rack off so they could improve the Quality of the rack. They kept the rack until June 17th. Add this point in time I was furious! I drove a service truck with a crane to Dark Horse picked up the roof rack and put it on the back of the truck. That night we installed the roof rack and it only took us three hours Not three months! I made sure that I owed Dark Horse absolutely no money. They charge me over $900 for something I don't even know! Absolutely ridiculous!

Got my coils, fuel injectors and struts done on my 1999 4Runner about a year ago. Yes, it's high…read moremileage and that is what Dave said was one of the reasons he didn't want to work with me anymore. Truly, I think it's because the job done was sub-par and on purpose to get my vulnerable and naive self back into their shop. I have spent $3000+ here and will never get it back unless I get a lawyer which I'm highly considering. When I got my fuel injectors done, I immediately had a problem with the engine starting. I took it in for diagnostics and they charged me 160 dollars for them to just look at it. Nothing seemed wrong to their technicians and I was told that it was fine and would level itself out. It did not. I went back again and they said that I needed a small part that I could replace myself easily. I did and still the problem didn't go away. Dave asked me why I hadn't come back and the reason is because he has led me on and bled me dry every time I just had someone look at it. I really thought that Dave was a nice guy and I trusted him but once I had spent $300+ on diagnostics alone, my faith was shaken. Today, my engine didn't start. I called Dave and he basically said that he didn't want to work with me anymore and GOOD LUCK. I was angry on the phone and I guess they say being nice goes a long way, so this was definitely my bad. I am very disappointed in Dave and the scam he runs as a business and I hope he doesn't do this to his daughter. The calls are recorded and I am talking to a lawyer because the other shop I went to charged me nothing. For such a "good" reputation, B+L auto seems to be a sham and I do not suggest you going in to this shop ever unless you have money burning a hole in your pocket and you want to feed the dollar signs in Dave's eyes. DO NOT GO HERE IF YOU RESPECT YOUR MONEY OR TIME.

I sent B&L a write repair work order for one of vehicles I own in early June asking them to confirm…read moretheir ability to do the work I requested and schedule a service date which as yesterday, June 19th. I live in a differt state from Bozeman. My relative brought the vehicle in for service. This shop seams to be unable to measure an report the tire tread depth, break rotor thickness and brake pad thickness all requested in my service work order. Please be careful when scheduling work with this company. Unhappy Customer.