Was a very informative class. I've been wanting to take a CPR and First Aid course for a while…read more Tyler was very knowledgable and made the class interactive and fun. Shared good stories and examples. Would recommend to anyone.

Tyler is awesome. Super friendly, makes you feel comfortable and answers all questions…read more I renew every time with him. Quick and painless process. And they have later classes in the evening too so you can go after work.

I had my 2 day ACLS course with Melissa and she was such a great instructor. You could instantly…read moretell how knowledgeable and compassionate she is when teaching. I felt so comfortable and learned so much with her as my instructor. I am much more confident after taking this class. Definitely deserves a raise for all that she does!

I've been taking my ACLS and BLS classes here for over a decade; from when it was heart share to…read morenow, life works. They've move a couple of times within the area, and I followed them. The only thing about this current location is that, parking may be limited if you don't arrive a little early. Many of parking spaces are marked and reserved for the neighboring businesses. Instructors are knowledgeable and nice. They make it easy for you to get through. This time, instead of in person class, I took an online course and in person skills check off. It was easier than driving into class, but still had to go into class for check offs. This place has clean restrooms, snack station with coffee and tea available. Got my electronic cards within hours.

Words can not describe the enjoyment it is to take a class from Response LifeSafety!!…read moreBrent is increcible!! The information is given in a very professional yet light hearted way...you walk away from classes with the knowledge to help save others and know that you are doing the right thing!! I HIGHLY reccomend this organization...you can not go wrong using them for your training needs!!

Who would have thought learning about emergency response would be so much fun? Brent has come…read moreinto our office a few times now and I always look forward to his visit. His classes are always informative and interesting. He's great at engaging the class and offering real life examples based on his experience as a Firefighter and Paramedic. Its seriously worth it just to hear his firefighter stories. His lessons really are invaluable, you can't put a price on this knowledge considering it could save someone's life (including your own). I would recommend his services and expertise to anyone!

AHA - offers BLS, ACLS, PALS (BLS: 3.5 hours) - not shorter…read morefor renewal Quan is a great instructor. He is able to explain medical concepts in a clear and concise way. His lecture is informative and relevant to the course. He is able to wake us up with his witty comments and go right back to the topic. The hands on portion will make you feel like you can jump right into high quality CPR. Overall, this is a great class! I wish they could offer a shorter and more concise refresher for renewals.

AHA Approved!!!! --…read more Great class! It was informative with videos and hands-on training. There were a bunch of adult AND baby sized manikins that would blink red or green lights as you're doing compressions. Quan made it really easy to understand, and was super patient with everyone. He asked us if we wanted him to repeat any information for us and really taught us all of the necessary steps. About a 3 1/2 hour course and you can easily register online or even pay in person $$ The woman who was helping us sign in would wipe down the manakins with disinfectant right after we used them. This is the most affordable class I've found and I'm glad I took it. I didn't expect it to be so interactive but I'm glad it was!!

I just took a CPR Certification class today that was sponsored by the company I work for... The…read moreclass was taught by Karen... She is simply a fabulous instructor. The two hour session just flew by. One minute the session was starting, the next thing I realized she was wrapping it up. Karen has an amazing and infectious energy that is transmitted to everyone in the class. The class is very well organized and even fun. Karen has decades of service with the Santa Clara Fire Department. So she is very experienced, dedicated, passionate, professional and despite it being a Saturday morning, really seemed to be enjoying herself! I can't imagine a better learning environment for this material. In summary, I sincerely recommend HeartReady and Karen.

I've been needing to renew my BLS/CPR certification for awhile now…read more My cousin recommended me a place through a friend she just met, Lori so I decided to check this place out. Place is kind of hidden, limited parking or you can also park on the street. This place is very clean, and cute haha I had the privilege to meet Lori very briefly, the owner, and she was really sweet. I took a class with my cousin. I think this place is new because I've never heard of it before and there's not many reviews on Yelp. Our instructor is Njoki. She was very friendly, welcoming and entertaining! I love her. She made you feel comfortable. The course was supposed to last 3 hours but it goes by really fast and you won't use up all the time. It was more like 2 hours for us since it was a smaller class plus the information from the videos can be redundant. My cousin and I were the only students for that class which I loved! I learn better in smaller groups. I don't like crowded classes. I know the one on Meridian always has bigger classes. You watch videos and then you do the hands-on party right after or along with the video. Njoki repeated the main things you needed to know on the test you took at the end so it stuck with me. I was worried about that part because it can be a lot of information to take in especially if it's been awhile, your first time, and that they change every 5 years or so. Be ready for a workout! I was out of breath and my arms and fingers were hurting haha My arms were sore for the next 3 days. We went through adult CPR, infant CPR, choking, AED Use and took a test at the end. Don't worry about failing. There's 25 questions, and they're pretty straightforward. The videos repeat and bold the important parts on the screen. Njoki also tests us along the way and repeats the correct answers and also reviews with questions on the test. Place was very clean. It was very cold that day and the place was heated so I was comfortable. The class was very fun and informational. Njoki was a great instructor. Prepare for laughs, an intense workout, and prepare to be extremely out of breath from all the chest compressions and counting out loud. I definitely recommend this place to anyone. The fee was $75! It is cheaper than other locations in San Jose. Will becoming back here for my renewal haha !

Great donation center with caring staff and volunteers. Clean, efficient. It feels like another…read morehome!

The old Asian lady with glasses who worked in the evening shift as the front desk lady was…read moreconstantly portraying herself as a nice person but you could tell she was just putting on that appearance to sound professional but her actions were anything but. She went and reported me to someone on her personal number after barely checking in and asking her a question. After waiting for nearly half an hour I had to ask that lady a couple times how much longer it was going to be and If I didn't in soon I was going to leave but I told her I needed a paper to leave my email and phone so someone could take my info and delete my acct. the last 4 times I was here I always had to wait a long time to go in to donate. I said I didn't want to come back and was trying to leave and was pretty upset by then. So thìs old Russian lady (maybe) came out and was saying I couldn't be upset there and to come with her. I told her I was trying to leave my info so someone can remove me from the system. Somehow she dragged me to the intake room and forced me to give her all my details. She wanted to see my arms and I was embarrassed of my severe eczema rash's, scars, and scabs but she kept insisting and said I was a drug addict she needed to check my skin. I got up quickly and said excuse me????? She kept assuming I was a user. I wanted to leave but she just ket insisting I stay and finish the process. I was forced to show her my eczema and very embarrassed but I did lift up my jacket sleeves and barely showed her. She tried to lift my sleeve and check my arms and kept insisting she needed to see both arms. She offended me and kept pushing I stay. She yanked my thumb and placed in this medical ring and later claimed it was to check iron. My "iron" was a little short and said I was not eligible to donate but had the tenacity to say I could come back tomorrow. I could tell she was a liar because I have stopped using my weight loss injection since mid January this year and I asked if what she said was true then how come I had more iron while still on my weight loss injection and always qualified to donate. Thìs was her way to shut me up or calm me down but because of her and this uncomfortable asian lady at the front; patients in need of healthy will have one less unit to help keep them alive. It is very unfortunate the evening staff are "short staffed" but it's still no reason to overbook people for the same slots when there aren't enough technicians. The American Red Cross were quite pleasant in the beginning but since the time before last and this last one, things have gone downhill quite a bit. I was severely bruised up for the first time ever by a young male technician and I thought I was never coming back but they kept sending me desperate emails asking me to donate again. So I did but after my experience last night, I'm convinced they don't need my help and think lying to me and stalling my time is okay but it's not. They were phonies in my opinion and don't deserve to represent American Red Cross. Neither can do their jobs without being manipulative in the process.

Great training and really knowledgeable, perfect for groups and certification. Jimmy is really good…read moreat what he does

I had the opportunity to take an introductory stop the bleed course with Jimmy on a Saturday…read moremorning. He was energetic, down-to-earth, and an overall grade instructor. We got to learn about different tourniquets and packing, wixom great practice material. I think this is a skill that everyone should have in their arsenal. He also guided into real world examples, and underscore the importance of these basic skills. You even get a certificate of completion, which I wasn't necessarily expecting, but which I appreciated. There are also other courses available, for those who want a more in-depth understanding. Definitely an opportunity you wouldn't want to miss! I would definitely ask him to come and give lectures in the corporate setting, which seems like people enjoy as well.

Instructor Sarah is very thorough and helpful! I learned a lot in both classes I attended in San…read moreJose

Izaak was our trainer. He was enthusiastic and very knowledgable of the content he was teaching. I…read moreenjoyed taking this training and glad that I got him as my trainer.