Absolutely horrendous experience with this PM!!!! They will NEVER fix anything in a timely manner because all the maintenance people are lazy assholes, they will take all your deposit even if you clean everything perfectly, and NO ONE ANSWERS THE F*****ING PHONE!!! I almost wanted to pay them money to be done with them. Horrible. If there were negative stars I would give them more than a hundred. DO NOT EVER RENT FROM THEM! I even feel bad for the property owners who have no idea how terribly this place is ran. Would never trust property to them for fear that the maintenance crew would screw everything up. read more

This company is a freaking SCAM! If there were the option to leave "negative stars" I'd leave 100. I was a stellar tenant, always paid rent on time, never did anything to cause complaint by neighbors, followed all of their rules, made maybe 1 maintenance request during my time in my adorable little home in Butte. My job took a turn and I could no longer afford the rent, and had an opportunity to move out of state to live for free......before my lease was up. Instead of leaving them high and dry, I gave them about 60 days notice of my situation and FOUND them a new tenant so that they wouldn't be out any rent, and wouldn't have to spend any money on advertising the property. Upon moving out, I cleaned the house until it sparkled. The oven was not at a desirable cleanliness level when I moved in, so when I moved out it actually was CLEANER than before. I checked every lightbulb, every smoke detector. I mowed and weeded the front lawn. The back lawn needed to be taken care of, but I didn't have the tools for that so I left it for them (I fully understand being charged for the lawn care). I paid Master Cleaners to come and clean the carpets before I moved out. I was sent an invoice with a breakdown of what they were charging me. It included mostly things I had already done myself, including a CARPET CLEANING fee of $150. $50 more than what I had already paid a professional to do?! These "charges" all added up to exactly my deposit, ironically. On top of this, there was a $98 "balance" on top of this. YEAH RIGHT! A friend of mine broke her lease with this company because her unit was infested with mold and she and her dog got sick because of the inhabitable conditions. She also didn't receive any deposit back. My sister's boyfriend also didn't get any deposit back, and his "invoice" included a carpet cleaning fee.....HE HAD HARDWOOD FLOORS. DO NOT ever rent from this company. You will be sorry. read more

Maintenance ignores weather-related broken windows and leaky drains. Even the person downstairs has complained about the upstairs leaking water. Maintenance asks when does it leak? Answer: when the water is on. They try to fix plumbing hardware problems with caulk. They say "we will put in a work order". Six months later nothing had happened beyond the growing leak. The building was sold to someone else with all the problems intact. read more

Wow...they brag themselves up as the "premier" management company in Butte, but they were anything but professional. By far the worst that I have dealt with. Horrible at answering the phone, returning calls, and e-mails and use the old line "don't know why you didn't get my e-mail". I'm surprised they get any new tenants with this very Butte-like poor communication. I was amazed at how disorganized they were, and put no effort into renting my properties. They're more concerned with steering people into the properties that they own where they make more money each month. They're exceptional at spending the owner's money on needless repairs, and keeping rentals off the market for months while they "touch up the paint". Really not in the owner's best interest at all. In 6 months, on a building that should bring in $4000 a month, they generated all of $1300 and created almost $20,000 in vacancy losses. And instead of charging the traditional 10% (which pays for absolutely nothing by the way - they didn't even do required paperwork for that), they managed to keep almost 60% in their pockets. These buffoons are good at destroying other people's businesses and running out-of-towners right back out of town. We had a 95% occupancy rate until these guys took over. From a tenant's perspective - they chased out (tried to at least) all the good tenants that I'd worked to get in there, and charged tenants for damages that they didn't even create. Completely unethical!!! It's unfortunate that they do such a disservice to tenants, as they think they have a monopoly on rentals in Butte. They're really all talk, no action. read more

This company is god awful !!!! I wish I would have read some of the reviews about this company before I had rented from them. My husband and I were desperate to find a place to rent as quickly as possible because he'd been hired at a new job outside of Anaconda, at the time we were living in Bozeman. We found a house for rent with this company and they approved us, the place was filthy but we didn't care and told them we were fine with cleaning it ourselves if it meant we could move in sooner. So that's what we did, we moved in and cleaned the place ourselves. During our 2 years there we had to call the company only one time when our water heater went out in November. November in Montana is cold as most people know and it took this company a week and a half to get us a new water heater and have it put in. After that I usually fixed everything on my own as long as it wasn't too pricy because it was just easier then dealing with SBPM. Just an FYI if you have to call their offices for ANY REASON just know they will never answer.... you always have to leave voice mails and notes and hope they call you back with in a week. So the day came to move out and I gave SBPM the full 30 day notice they require to move out. I was called back and told they would do a walk through a week before actually moving out and was told this was standard practice with their company even though most places were a mess what with tenets being in the middle of moving and not to worry. I was told they would call me to set up a walk through date. No one ever called me so I called them 4 days before I was supposed to be out. I left a message as usual and got a call back later from a guy saying he'd like to the the walk-through that day....I was on my way to work and couldn't be there ....he said it was fine that he had keys to my house and that he'd just leave the check list on my kitchen counter when he was done. Fine whatever, right? Of course the check list basically said we needed to do everything, which makes sense since the house was in chaos from packing. So we packed up and loaded our trucks and the last day we spent just cleaning the house had having the carpets professionally done. We spent all day cleaning, me, my husband, his mother and his sister. 4 people cleaned that place spotless. Even the guy who came to clean the carpets said he'd never seen a place so clean! Anyways we locked up when we were done and put the keys in an envelope with what our new address was going to be and dropped them off to SBPM on our way out of town. A week later my husband and I were in town again and decided to stop by their offices in person to see when we might hear about getting our deposit back. They said that we should expect most if not all of our deposit back within 30 days from the date we moved out. We gave them our new address again, written down. 30 days later we heard nor saw anything about our deposit. So I called, and called, and called, I left numerous voice mails and ended up sending a few emails because I was getting upset. When we finally heard from them they said they had sent our deposit to the forwarding address they had on file...... my husbands mothers address is where they sent it supposedly. Where they got her address from I have NO CLUE! We called his mother to see if she received the check.....she had not but curiously enough 2 days later our check arrived at HER house!?!? hmmmm. our full deposit was $889.00 the check they gave us was $195.00. They said we were being charge for a whole range of stuff from cleaning to spackling to replacing sink faucets that needed replacing but only from normal wear and tear, not because we had broken anything. I was furious and contacted SBPM again.... leaving several more voice mails and emails, which by the way I kept very civil since usually being rude gets you no where. Basically a long story short I had to fight with this company for 2 1/2 months after my move out date to get what they owed me and unfortunately it took me threatening to take them to court and reporting them to the real estate association. We never got back all of our deposit but we got back most of it. My advice is do everything you can to avoid this company but if you have to rent from them TAKE PICTURES when you move in and WHEN YOU MOVE OUT. Document everything and keep dates of everything too. This way maybe you wont have such a hard time getting whats rightfully yours when you leave. read more

When I moved in I was asked to make a list of things that needed to be taken care of. I submitted my list 2 times because they stated they didn't get my first request . So they sent over a painter and a cleaner that were not bonded and insured which is a legal action for contracted employees. The painter even came back and asked if I saw his glass meth pipe at that point the cleaner distracted me away to clean the shelves and closets that should have already been cleaned probably to give him a chance to steal my belongings. I have contacted them several times as well as the Butte Police Department but at this point I have no response. Frankie at Silver Bow management company said to me I needed to contact my renter's insurance. I called my insurance agent and then they said why would you take a ding on your account for something that their employees did. This company has a huge bad reputation of renting unfit properties and being operating in a criminal Behavior and legally.that's just not for me that's the police department and anybody else that I have talked to that rented from them before read more

These people are scam artists! DO NOT RENT FROM THEM! They make their extra money by cheating their tenants out of their deposit! They still owe me $539.30! The apartment we moved into was filthy; even after they "cleaned" it. They don't clean a damn thing. They left a window open and a pigeon built a nest inside in the CLOSET! There was pigeon stuff all over the place, it was DISGUSTING! We had to clean the apartment before we moved in. When we moved out I spent a week cleaning, had them check it out, CLEANED MORE, then they STOOD ME UP on the return visit, and denied the return of my deposit! BESIDES ALL THAT: Their maintenance people would show up randomly when we never called them. They also "repaired" the building before we lived there; they boarded a family of pigeons in the roof. One of the pigeons died with its wing sticking out a crack on the porch; THEY PAINTED THE DEAD PIGEON WING! Rather than remove it.... Now there is foot wide hole in the roof of that building and pigeons are living in the rafters of the porch. The porch also leaks like a sieve... leaking nasty pigeon water all over its contents. They also rebuilt the tub in the upstairs bathroom but forgot to seal it. So whenever some takes a shower, water runs through the wall, to the downstairs, and drips off a lightbulb in the downstairs bathroom. I am surprised the place didn't burn down! SILVER BOW PROPERTY MANAGEMENT: IF YOU WANT THIS REVIEW TAKEN DOWN, YOU WILL PAY ME WHAT YOU OWE ME! You know who I am. read more