Silver City Ballroom
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Silver City Ballroom
4.4
(77)
Wedding venue in Meriden, ConnecticutOpen
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5/5Facebook · 6 votes
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54321
4.4
(77)
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bar tender5
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Delores Grant
4 reviews·1 photo
21 hours ago
NEW
We paid a down payment for my sister 50th birthday party in January 2020. Her birthday day party would have been november 2020. Covid came in March of that same year. We tried a year after to either give us our money back or a new date it ... More
1
Silver City Ballroom (Owner)
23 hours ago
Dear valued guests,
We understand that the unforeseen circumstances of the pandemic caused disruptions and challenges for many events, gatherings and the entire event industry.
Our team is proud to have worked diligently with our customers to navigate through those unprecedented times to provide the best possible solutions for everyone. Due to the patience and understanding of our customers, we are so grateful to have persevered.
All of our customers whose events were impacted by the pandemic were offered the option to reschedule their events without incurring any rescheduling fees as a gesture of goodwill and understanding of the unprecedented circumstances.
In this particular case, we would like to clarify that the customer's sister only paid a deposit to us. She requested a refund of that deposit instead of taking advantage of our good faith offer to reschedule to a date of her choice in the future, which is not covered by our contract terms.As stated in our contract, the deposit is non-refundable. This policy is in place to ensure that we can continue to provide quality services to all our customers and protect our business.
Like most venues, we must uphold our contractual obligations.
We appreciate all feedback, both positive and negative, as it helps us to continuously improve our services. Thank you.
Danielle McDonald
3 reviews·5 photos
a year ago
Silver City Ballroom was absolutely beautiful! My husband and I celebrated our marriage here on August 14th 2021. Throughout our planning process the owners were attentive and flexible with working to meet our needs. During the reception ... More
+2
2
Silver City Ballroom (Owner)
a year ago
Thank you so much for choosing us for your special day. We take pride in attention to detail and it was a pleasure hosting your wedding. We hope you both have a wonderful, happy, long life together
STYLE
2 reviews
a month ago
Apparently totally disappointed with the job, at the time of signing a deal with them like everyone else, they offer you a package and a staff capable of doing the job But they really are not prepared they looked super bad on me at my ... More
Silver City Ballroom (Owner)
a month ago
I believe you left a review for the wrong venue. Please let us know when your event was and at what address. Thank you.
Karla Bowen
Local Guide·123 reviews·9 photos
3 months ago
Beautiful place, so clean. Awesome staff and service. Angel was super helpful and courteous. Would definitely recommend this place.
Silver City Ballroom (Owner)
3 months ago
Thank you for your review, Karla! We are so glad to hear that you enjoyed your visit to our beautiful place and that you found the staff and service to be awesome. It's great to know that Angel was able to assist you in a helpful and courteous manner. We strive to provide the best possible experience for all of our guests, and it sounds like we were able to do that for you. We appreciate your recommendation and hope to see you again soon!
Delores Grant
4 reviews·1 photo
21 hours ago
NEW
We paid a down payment for my sister 50th birthday party in January 2020. Her birthday day party would have been november 2020. Covid came in March of that same year. We tried a year after to either give us our money back or a new date it never happen. They kept our deposit $600. I wouldn't recommend. this place.
The owner did not offer us a new date. what he you did was to offer us a day with additional cost. The owner was very arrogant extremely!!!!! we put our deposit in January 2020. you did not do anything for that deposit. covid came in March 2020 the party should have been in November 2020. as a good businessman you claim to be, I thought they would have dealt with us professionally instead he took our deposit and trying to lie about it. He did not reach out to us, we had to keep calling and reaching out to them on several occasion. I would not recommend your facility to anyone you are a bad business man. I would recommends people to take their business elsewhere. If you are doing business with them please read that impossible and ridiculous contract that they developed. read more