Cameron from SoCal Spa came today to check on a leak under my spa. He was very professional,…read morethoughtful and courteous. He took his time and was quite thorough in his inspection trying to find and correct the leak. This is the second time that I have used SoCal Spa company . The last time Cameron came he ordered and fixed the leaking heater. Everyone I've talked to at this company have been polite, efficient and very cooperative. I would recommend this company and Cameron as the technician

Yesterday I was frustrated and mistakenly thought I was being mishandled. Today, I am pleased and…read morerelieved to update this experience with high praise of accountability & communication that enlightened me and allowed me to comprehend possibilities. The explanation was helpful but Fidel actually came thru with results leading to actions and solved the leak problem. It is clear to me how passionate Fidel and Cameron are about their work, leaving customers feeling taken care of and their reputation being given the respect it deserves as they are a hard working diligent team. Thank you both for being willing to return and make it right, talk things thru and work matters out. This was a demonstration of integrity, professionalism and humanity. I appreciate you restoring my faith and confidence, more than you know. Job well done gentleman! Onward and upward.

Eddie and his guys have quite literally saved our pool! I called him frantically on the morning of…read moreMother's Day, as our pool heater was not working and we were about to have several guests over to swim. He answered my call and proceeded to try and troubleshoot for about an hour (without even working for us). Such a kind gesture. Following this, Eddie came by to check out our pool and see if he could figure out what was wrong. Turns out our current Pool Guy was treating our pool as chlorine and it had a saltwater system (something I regularly questioned our normal Pool Guy but was routinely dismissed) Eddie and his guys came by a couple of times and completely reset our system. Saving us from having to buy a brand new pool heaters, which we had just bought two years ago. Our pool is now functioning perfectly and looks amazing, and is actually saltwater again. I could not recommend these guys enough! They take pictures and send you updates so you have a photo log of their work. They really are SO worth the call if you are in need to pool service

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

My wife and I recently bought a house with a pool, and shortly after moving in, the water inside…read morethe pool turned green. I found LA Poolfessional on Yelp, and made a phone call. I talked to Israel, and we agreed to meet at my house on a Saturday, which was nice of him to accommodate the request. He came over to our house and inspected the pool as well as our pool pump. He walked us through what he would need to do to get the pool water looking clean again, and gave us a reasonable quote for that service, as well as the monthly service rate. Israel has been servicing our pool for a few months now and we definitely appreciate the work he's been doing to our pool! He's professional and reliable, and if you're in need of pool service, you can't go wrong with Israel and LA Poolfessional!

I had put out a bid for some work and Israel responded immediately and followed up with updates…read moreprior to his arrival. He is very knowledgeable about his work and helped me understand pool maintenance much better. He was professional and straightforward and I highly recommend his company to anyone who needs help.

My pool heater wiring needed repair on the holiday weekend, Carlos sent his tech over on Sunday…read moremorning to get the job done. Super fast response, amazing customer service. Thank you!

Wanted to charge me 1500 dollars for a quote that I could use for my insurance. My pool burned due…read moreto Eaton fire. I think this is called price gauging. Horrible. First contractor to charge !1500! For a quote.

DO NOT use this company for your pool or spa!!!…read more We reached out to them for service for an above ground, ozone hot tub. When we initially discussed and agreed on service, it was made clear and agreed by Sam that this pool is not your typical chlorine tub, we have specific chemicals (that we provide!) that are safer alternatives and work for this hot tub. Sam agreed to use these and NOT his chemicals or chlorine & to let me know when we needed more. I trusted him to handle this and care for the spa - fast forward... it's clear he wasn't showing up or was showing up just to dump a bunch of chlorine into the water and then leaving. The water was all chlorine and nothing else. It was gross, the filters were disgusting and needed changing but it was never communicated that we were out of chemicals or that they needed reordering or that we needed new filters. Furthermore, our water pump is AUDIBLY broken. If he knew anything about a spa, he would have heard that and should have flagged it to us that we need to have it looked at. The water was low as well and, with a hose a few feet away, there is no excuse for this either. There's also a broken handle that was never flagged. I think he saw a hot tub that didn't get regular use and just didn't care to properly service it. I don't know what he has been doing but it is NOT maintenance. We now have to pay an additional person to come in and fix it (very costly at this point) and will be looking for anyone else for service. DO NOT GO WITH THIS COMPANY! They will not listen or even do the bare minimum. You will have to micromanage and babysit to make sure that they are taking care of your pool/spa correctly. These guys do not communicate and you're better off servicing everything yourself.

Promptly provided a fair estimate even though I contacted them on Yelp outside of business hours. I…read morerequested service for a jacuzzi that needed cleaning and help starting up after 2 years not being used. Samuel the technician was knowledgeable, showed up early, and finished the job well. Highly recommend!

Inherited an above-ground hot tub and started having issues with breaker tripping. Reached out to…read moreseveral businesses on Yelp (many pool/spa places that do not do above ground hot tubs), and was able to have technicians come visit us very quickly. They were thorough and careful with diagnosing the key issue and also explained potential future pain points. We decided to repair after they talked us through pros/cons/costs and it's working great now.

The owner, Sam, came across as a little full of himself. He did perform some "repairs," but he did…read morenot fix the leak I originally hired him to repair. In fact, the repairs he performed did not appear to even be necessary. When I contacted him to let him know the hot tub was still leaking, he offered to return and locate the leak; but wanted to charge me an additional $289/hour to do so. Considering that fixing the leak was the reason I hired him in the first place, I found that price ridiculous. I gave Sam an opportunity to make the situation right; he declined. His defensive response to my concerns only reinforced my impression that he was more interested in the money and defending himself than resolving the problem for his customer. The difference with the new company I hired has been night and day. They were far more professional and actually fixed the leak for a fraction of what Sam quoted me. They also seemed genuinely interested in solving the problem rather than simply running up the bill. I rarely post reviews, but I felt this experience deserved an honest one. Based on my experience, I would not use Sam's services again. Consumer beware.

Overall great service and easy to communicate with. Had our tub cleaned and repaired small leak…read more Workers showed up on time and did excellent work. Would highly recommend

Best experience ever l, quality of work, preformed the service as expected on time no up sell and a…read moregreat value. Adam was wonderful to work with. My hot springs spa was leaking and they knew exactly what to do at all the parts on the truck. Klearwater spas is a home run if you're looking for somebody to work on your hot spring tub don't go anywhere else.

When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

MD Pool Rescue has been incredible to work with the last several months! After some searching on…read moreYelp, I came across a few companies and reached out for quotes. Immediately after meeting with Danny, I knew I would move forward with his company, but wanted to meet the others still for comparison... but after that, it was a no brainer! Danny is very knowledgable and truly cares about his customers. He offers great customer service and is always going above and beyond - most recently helping us tackle ducks that love our pool! Including some photos of our well-maintained pool, thanks to Danny!

Phone called returned promptly and Mr Dunbar so very likable and helpful…read moreWill definitely use again!!