I ordered a dish garden for a funeral arrangement. I am appreciated that they showed up on time…read morefor the showing. The three carnations in the arrangement were not fresh, borderline wilting. Though the other flowers seemed to be fresh, it was not a beautiful arrangement. I am sorry to say, for the price I paid, I am disappointed in the quality of the arrangement.

Terrible old flowers nothing pretty about them. Like they…read morejust used up what they had left.

I unexpectedly had a difficult time finding a florist that was open late on a Saturday morning…read more While calling around in a rush to get an arrangement made last minute, I found this unreviewed shop on Yelp and gave them a call. I'm glad I did. The arrangement I was looking for was very basic, but still needed to be put together. When I called, the lady said they could make it. I was passing through Montgomery while leaving town and she originally said she needed 45 minutes. Rather than delaying my trip longer, I originally decided to disregard. She thought about it and said she'd have it done in 20 minutes. I stopped at the shop at the agreed upon time and staff were just finishing the arrangement. I could tell they were hustling and working hard to get it done for me. The arrangement looked fantastic. They were very high quality and put together professionally. The price was very fair, especially considering they rushed to get it done. The staff here really impressed me. The shop is located at the end of Route 211 just in from 17K. Parking on the street is difficult to find, but they have parking around the rear of the building.

Ordered a "premium" arrangement and received the "standard". Called to see if there was a mistake…read moreand whoever was on the phone was very rude and refused to fix it. Won't be purchasing anything else here again.

Fantastic service! I called a couple minutes before closing time, but they were happy to take care…read moreof me and delivered the flowers first thing in the morning. Very sweet and sympathetic (flowers were for a funeral). They also texted me as soon as the flowers were delivered. Very happy!

Beautiful arrangement , delivered fresh and contactless. Really brightened my day and so happy to…read morehave another florist in the area!

Marcella and Julian were wonderful to work with when ordering flowers for my friend's baby shower…read moreflower bar! Marcella delivered the flowers, showed up early and placed them in the set up - such a huge help! The flowers looked healthy and beautiful. Guests were contacting the mom to be a week after saying how nicely their bouquets were holding up!

The front desk man was so sweet and helpful. I needed flowers and he put together a lovely…read morepersonalized bouquet that was absolutely gorgeous. This store is adorable and has so many cute items, and I've only ever experienced such sweet employees anytime I've popped in. I look forward to anytime I need to buy someone a gift so I have a reason to come in and look around. If I could give more than 5 stars I would! Sorry I never took a photo of the bouquet before I gifted it to my friend, but it got endless compliments and everyone wanted to know where it was from. Please go support this local business!

An amazing event planner. My family has booked multiple events with Emely including my daughters…read morefirst birthday and they did an amazing job. Their attention to detail is amazing and the decor turned out beautiful. I would recommend them to everyone because both Emely and Mary are great at what they do and their work is the best.

From the owner: Em's Bouchic proudly serves Middletown and surrounding areas. We are your local family florist, and…read moreare committed to offering only the finest floral arragnements and gifts backed by friendly prompt service. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. Let Em's Bouchic be your first choice for flowers.

Do not use them. They are unprofessional and did not provide proper customer service. I ordered…read morethis item on the right and see what they sent on the left for a premium arrangement. Others here had the same experience. See below! Their Manager Kim would not replace and kept saying they had to call the recipient to pick up if I wanted to fix the situation. Use mainstream providers. Awful experience.

Buyer beware... This place engages in deceptive practices, and the owner lacks scruples and…read moreprofessionalism. I ordered flowers to my aunt who is recovering from a surgery. Below is the pic of what I thought we would be receiving (I purchased the standard of this version -- which you would think would have a similar artistic touch/style but smaller or fewer flowers) below is what was received. Yikes ... ($81) When I called to let them know that the arrangement was not at all what was advertised, Kim became super defensive and not in a professional way. Her proposed solution was to "have someone pick up the arrangement for a full refund or pick up the arrangement and add more flowers to it" I said it would be embarrassing and awkward to retrieve flowers from someone who is in recovery... (from my aunt's perspective, her niece made a thoughtful gesture -- to have someone show up and take the flowers back or add some flowers only makes what was originally perceived as a nice gesture, awkward -- which an unnecessary thing to put my sick aunt through). Kim responded that SHE wouldn't be embarrassed (right, because it was ALL about her) and called me "too uptight". Anyhow, she continued to talk over me, refusing to let me get a word in edgewise... and then she hung up on me. Makes me super sad because I was being soooo nice and careful with what I was saying. I hate taking time out of my day to deal with negative energy, so I figured I'd let Amex deal with her and write this review so that others are put on notice about this place.