Rich was extremely helpful in directing me to his contacts for assistance with my issue which is to…read morefully understand the LTHC coverage that I have under two policies that I began in 2012. At 70, I'm not in need of immediate care but I want to have an intelligent understanding of what my policy will cover in the future and to make some educated economic decisions between the premiums I am paying (which have now been increasing at an annual rate of 6%+) and the probabilities of cost of care and length of time care will be needed. Bottom line is this is one big crap shoot but so is life! Again thank you Rich for putting me in touch with good advisors. Evan Wallach West Orange, NJ

If you need an advocate to locate an appropriate living facility for you or a loved one, Rich is…read morethe man you want and need on your side. He is unobtrusive and always there to help when you need him.

Very disappointed!! Extremely rude and disrespectful - raced through my consultation while putting…read moreme down in blaming the victim. He kept saying how I have seen him first. Nasty nasty nasty

Erin Caplin is super knowledge and an absolute pleasure to work with. You can count on her to take…read moreof you and everything that needs to get done.

Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful

Fantastic organization. They helped us find amazing live-in care for my dad within a week so he…read morecould be safe when get home from rehab. Very easy to deal with!! HIGHLY RECOMMEND.