Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

called Georges appliance repair and explained that I had a under the counter microwave and the…read moreissue I had with the appliance. The gentle man that I was speaking with on the phone said it sounded like the microwave door latches needed to be replaced. When the technician Joe showed up at my house the next day he stunk like a cigarette. He preceded to take pictures of the serial number on the appliance. In conversation I told him that the same Kitchen Aid microwave that I have is currently 499.00 dollars at Lowes . He then told me with out doing any diagnoses that the repair was going to be 450.00 dollars so I was better off just buying a new microwave. He also said nowadays the microwaves that they manufacture are throwaways and that when they go bad you throw them out and replace them with a new one. Now if that is the case why didn't the gentleman on the phone when I called them explain that to me. It seems to me they just wanted the 121.00 dollar service call fee that I paid them. Ironically I looked up on line the prices of the switches and they were 24.99 each. I also took apart the control panel and cleaned the switches and now the microwave door switches work fine. I also wanted to add that we used Georges appliance repair in the past and we had no issues. So we were not a first time customer. When I called Georges after I fixed the latches I got nothing but a lot of crap from the gentleman that I spoke to on the phone.

I was nearly finished making some renovations to my master bathroom when I decided that I wanted to…read moreinstall recessed lights. My shower door guy urged me to do that before he installs the new shower door. So, I needed an electrician who could install my lights lickety-split. My contractor's electrician, who did the wiring for the heated floor, was too busy to install my lights. Therefore, late Sunday afternoon, I came to Yelp to find a good local electrician, who had the ability to do the job this week. Lucky me: I found Jason Klein. I was immediately impressed with his many great reviews. I used the Yelp platform to create a project SPECIFICALLY addressed to Jason. I explained my urgency to complete the lighting installation this week so that my shower door can be installed next week. Jason responded via Yelp's platform almost immediately. Wow! He said that he could do the project on my timeframe. Long story short, Jason's crew showed-up a little before 10 a.m. today, Wednesday, and they finished before noon. The guys installed 6 new recessed lights (3 in my bathroom and 3 in my closets). They were polite and they did a great job. The icing on the cake is that they were very neat: they wore booties inside (YES!), they laid-down tarps on the floor (Thank you!!) they covered the clothes in my closets with plastic (WooHoo!!!) and they vacuumed (Doing my Happy Dance!!!!). Throughout the process, Jason stayed in contact with me by phone/text, so I knew what was going on and exactly when his guys would arrive. I'm very pleased with Jason Klein Electric and I will definitely use them again. (I'm renovating my kitchen next.) (As an aside, I'm a bit dissatisfied with Yelp's tool for creating "Projects." I thought that I had selected a specific electrician from whom to request a quote. I included my phone number in the details. I was disappointed to find that my Project had been shared with others, who also responded. Some of them did not appear to be licensed electricians. I sent an email to Yelp's Privacy Officer inquiring as to whether that was appropriate. No response yet. No matter. I won't use that Project tool again.)

Two young employees arrived. I asked them to spread a tarp since there would be drywall dust and…read morebits of debris as a result of the planned work. When they put down the tarp, I noticed it was VERY dirty, with tiny pieces of drywall debris on it. I asked them to remove it and then shake it outside. When they lifted it from the floor, I saw that the floor was coated with white drywall dust. So *both* sides of the tarp were dirty. Lack of attention to detail and lack of respect for the client's home. Not ok. At some point I suggested we cover the granite countertop where one of the employees was working to protect it from damage in case a tool should accidentally drop on it. Instead of accommodating my (reasonable) request, he resisted, saying "Nothing will drop". Not ok.

Very happy with Fralley Electricians. Tyler came to our home and as we requested replaced all our…read moresmoke detectors with new detectors that have a ten year battery life. Two of the detectors also cover carbon monoxide. He was pleasant, easy to communicate with and efficient in his work. We feel this gives us peace of mind and security having this job completed.

Fralley Electric is a very professional service. The electricians, Rusty and Tyler are very…read moreknowledgeable and do a great job! Their team of assistants are very helpful too. Fralley installed all of the new lighting in my kitchen renovation, put in the generator and outdoor lighting. I have called upon Fralley over 50 times and have never been disappointed.

Peter & Ethan work very well together and work clean, fast and comfortably…read more Had them install few new outlets above a fireplace & on another room's wall to accommodate new large screen TVs. I will look for projects to bring them back!! Good choice to use these guys...very professional, thorough, skilled, respectful of the home and dog, too + they work very clean and efficiently. They had everything needed in hand, right tools in hand...thank you First Class...made me look smarter than I am!

Their name says it all. From their front office to their electrician, Ethan, I couldn't be more…read moreimpressed. It is a "First Class" company. Martha S.

Highest level of service; cannot recommend them enough we've had them in for two projects now which…read morewere both completed quickly and on time.

Friendly and fast. Cannot recommend them enough. Jimmy gave us a quick, fair estimate to install a…read moreRing light at out home then had his team out to install it no time. The guys were friendly, professional and did a great job.

Had a great experience with Hector this morning when half our kitchen outlets were blown. He was…read morevery knowledgeable, great attitude and helpful and got everything done quickly. We even noticed after he left that an outlet on our island that had never really worked magically worked! I would recommend KB and ask for Hector by name!

HECTOR IS THE BEST!!!! Excellent company!! Estimator came…read moreto my house within one hour of calling! Hector and Max came on time and did a superior job!! Hector explained every step throughly so I could understand what was done. Courteous and respectful!! They installed a ceiling fan box and light fixture. They cleaned so well that I couldn't even tell they were here!! Highly recommend!!!!

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

Public Disservice Announcement I joined Yelp so I can spare…read moresomebody, (you!), the waste of time and money that I experienced dealing with this guy. After a couple hundred bucks with him spent on correcting my lack of baseboard heat, I called him to explain what I found going into the new heating season, the thermostat was dark and inoperative. The original work was done in the spring 2019. In other words, the first time heat was required it was nonoperative. That far; not an issue, we all make mistakes, but after spending days waiting for him, getting texts saying that he needed to reschedule well into and passed the promised time, until finally nothing, other than me leaving vms, (unreturned), my opinion changed to what you are reading. I was self employed for twenty five years and have a soft spot for a likewise fledging undertaking. But, I never, ever, ever treated a customer like that. Strike 4.

New to the area and needed a dependable electrician. Very happy with his work, came in and…read morecompleted all work in time estimated. Clean and neat! I have had him come back several times, very responsive to calls, I'm very pleased with Hotwire service. I would recommend Hotwire if your looking for a dependable and knowledgeable electrician.