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    Silver Pine Medical Group

    3.2 (9 reviews)

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    Wendy T.

    Horrible experience and then they dropped me a letter and didn't care to tell me that they were dropping me as a patient for standing out for myself because I almost lost my job and still might. Wanna wait 35 to 55 minutes on the phone? This has been going on for years I'm finding out. I'm not the only one complaining. The communications manager blocked me for asking for help several times. The staff talks about you and condescends you. They can't do elementary paperwork &will blame you every time. The doctor wanted me to drive out with a sleep disorder 40 minutes away to have my paperwork handed to him because they can't do it right so HE could do it. Why lol. You know I liked him as a doctor, but I can't believe he allowed this to happen. It is pure negligence to drop somebody in the middle of a very serious disability claim. Let alone a claim! While I already called to start with a new primary, i can't drop them on the claim like that And if I lose my job now, that &other reasons they will be responsible for. All these reviews that are negative are so true and helpful to me because I don't feel alone... and like somebody said: if you're not on blood pressure pills, you might as well get on them cause they're gonna drive you to your very end. oh, and they charge you for everything even if you called and waited a half hour to try to cancel and they never called you back. Watch yourself, document everything! that's why they canceled me. I promise you. Legal counsel told me it was pure negligence what they did to me and they know I caught it all and called it out and they're not used to that probably.. so they let me go. Rather than correct what I see as a very ongoing issue. So disappointed! I really liked my Dr. We had a great relationship for 10 years and he definitely told me it wasn't my fault with this paperwork every time, and that he wanted to handle it instead.. but didn't. very disappointed in him. However, after reading these reviews, I'm learning that not just on here, there's been many missed diagnosis's is by a few doctors and to be honest, I got sent to a very, very bad doctor and as a result, they miss something very serious. It could've caused me and somebody else their life by being on the road not medicated. My primary backup does women stuff, and I had severe pain and urinary incontinence&I had to tell her maybe I need my ovaries checked she said "oh! Yeah!" And made me a script for ultrasound lol! I had to tell her or they would've missed it. I had problems with my ovary swelling up!!! She also put me on estradiol and I was told by a gynecologist just that was the absolute worst thing for what I have going on prior to this and isn't the proper treatment. Oh my God! I referred a couple people and they were equally disappointed over the years, one of them has a serious disease and was put on some very serious psychiatric medication for her sleep and depression and she's only 89 pounds. They didn't see her for at least a year. Why would you put someone that low of weight on that anyways when they don't even have any psychiatric problems? I've known her over 20 years. She's the sweetest woman in the world. I'm just lucky she knew better the next time to not fill script and pharmacy agreed. Blown away upset but letting legal counsel take over I can't handle the stress. I've been doing the paperwork now for about a year and a half. I have to send everything in and try to get them to correct it and they just don't get it. It's like talking to a wall, but they'll sure take your money best luck if yo

    Mall entrance

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    Photo of Karen N.
    155
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    8 months ago

    Helpful 19
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    3 months ago

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    Photo of Wendy K.
    55
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    2 months ago

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    4 months ago

    All the Drs and PA's I have seen have been patient, kind, and comforting. I recommend this place all the time.

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    9 months ago

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    1 year ago

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    5 years ago

    Helpful 4
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    5 years ago

    Helpful 1
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    5 years ago

    They just want to bring you in for bood work ,.this place was packed today, everyone done blood work

    Helpful 1
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    Silver Pine Medical Group - "Silver Pine Medical Group" is My current location I visit in Sterling Heights on 43455 Schoenherr Rd., Suite 2.   3/10/2026

    Silver Pine Medical Group

    2.0(80 reviews)
    4.0 mi

    This place does NOT care about you. Their phone message prompts you to leave your number, wait for…read morea confirmation, and then disconnect. On more than four occasions, I have followed their prompts to the letter, and today alone, three calls in to the letter and no return phone calls. They use that as a way to escape from being responsible customer service representatives. They have no intention of calling you back, nor do they care to; if they did, they would. I'm looking for a replacement for this company, so I don't have to deal with their nonsense any further. I've talked to their in-house staff quality control person, and it's like talking to a wall. I cannot recommend them for anything or anyone. I don't know what more to say, but don't bother. Wish you the best of luck.

    I am a sixty-four-year-old man, The father of three special needs adult females. I have Parkinson's…read moredisease, depression, anxiety and a form of leukemia and currently off on medical leave. My wife and I work very hard to support and take care of our three daughters. One of our daughters is on a ventilator, has a trach and has a nurse here for ten hours every day. We also have a severely autistic twenty year old daughter who is currently being hospitalized for aggressive behaviors. In autistic people, their behaviors are their words.When they can't physically tell you how they're doing they act out. I called my daughter's primary care doctor in concern for her yesterday while she was in the hospital and in soft constraints and was extremely upset. After all that the doctor finally looked at her file from the hospital and called me today and said she was unsafe for us and the staff and because of my concern for my daughter and solely based on that one conversation I had with the doctor yesterday , and after apologizing he kicked the whole family out of their business ! Right now I'm speaking for my daughter. I am her words ..what i'm going to say to you dr. G.. You said I should watch my words before I say them, and I'll say to you. These words are our daughters unspoken words. And what you must learn from this as that autistic people talk to you THROUGH their behaviors. Because the lack compassion, this was a very cruel and malicious DEED ON A SPECIAL NEEDS AUTISTIC FEMALE. Maybe your mission work that you do abroad should better be focused on the people right in in front of your face, your patients!! I do not recommend this office or dr. to any family of an autistic person, or for that matter any disabilities!!

    Photos
    Silver Pine Medical Group - Suite #2 is Silver Pine Medical Group. 3/10/2026

    Suite #2 is Silver Pine Medical Group. 3/10/2026

    Silver Pine Medical Group - CO Pay and previous outstanding bill must be paid!  4/23/2025

    CO Pay and previous outstanding bill must be paid! 4/23/2025

    Silver Pine Medical Group - There's a total of 10 professional doctors and 10 PA in this office of rotation.  4/8/2025

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    There's a total of 10 professional doctors and 10 PA in this office of rotation. 4/8/2025

    Kristen Kavanagh, DO - The wall of pressure and wonder.  So I was here after work from a stressful day with a high BP then was low after finished on 4/17/2023

    Kristen Kavanagh, DO

    3.0(2 reviews)
    3.2 mi

    June 29, 2023 - Thankful Thursday…read more Review #435 - First To Review I am so glad today on Thankful Thursday to write My Review about my family doctor that I have known for 10 years. At the beginning of the year she moved to this practice with new name Alliance Health Macomb. Her family medicine practice is with another physician in Suite 300 inside the Shelby Medical Mall. The staff here with check-in (Peggy) and check-out are very pleasant and efficient at their jobs. The lobby is very large and welcoming with wellness and sick areas to sit while waiting for my appointment. I have seen Dr. Kristen Kavanaugh every September (My Birthday Month) for a wellness check up and also in between if and when I am sick. Back on March 10th I consulted with her on the phone with a video chat about my decline in health while working at my job. She listened with great concern and attentiveness to my symptoms, then gave me some advice till my appointment at the end of March plus an inflammation medication for 4 months. Her Education and Knowledge makes Me very comfortable when she listens and communicates to Me in a timely manner, not rushed with my appointment. We discuss my health issues and treatments or suggestions within strict confidence. She demonstrates Comprehensive Care in a Personal Way! So I was having day and night pain in hands, legs, low back and neck for about two months from February to March while working a housekeeping job. During my 1st appointment on March 24th she examined my swollen hands and legs. She referred Me to visit the Henry Ford Medical Center on Hall Rd to have Ex-rays of back, legs and hands plus bloodwork to determine my diagnosis which was true as she thought. She even followed up with Me after my tests by phone and messaging Me in My Chart online before my follow up appointment on April 17. I am pleased that Dr. Kavanagh along with my other three medical doctors are affiliated with Henry Ford Health plus use this App to connect with patients and myself called "My Chart!" When I receive an email from Henry Ford Health, I can connect in My Chart to receive a message from her, make appointments, view test results, message her back, get refills on prescriptions, and also Henry Ford Billing is connected in it as well. It is an Awesome health feature for Me as a patient. No more phone calls or waiting on hold or please leave a message.... Dr. Kavanagh specializes in Family Medicine and Services Primary Care. Her residence is at Henry Ford Macomb Hospital. She is very understanding, personable with compassionate. She uses her medical professionalism in a helpful way with suggestions and solutions to improve my health whether with urgent or non-urgent visits. I recommend her if you are looking for a family doctor since she is also currently accepting new patients. Office Hours Are Posted along with photos of this Medical Practice. 5 ***** star rating in my opinion and review for this Board Certified Medical Doctor and for caring and helping Me as a patient through Henry Ford Health! My next follow up appointment and bloodwork with her is in late August. Sincerely, Karen N. SpecialK

    you can never get ahold of anyone when calling office, no one answers & when you leave a msg,…read moreapparently it's not important enough for them to return a call so we sent a msg in hopes they get the msg sooner but NOOOO! sent the msg on the 18th of Aug & it's now the 22nd & No reply but they read the msg the same day it was left & now 4 days later & Im still out of my blood pressure pills! this is unacceptable & VERY UNPROFESSIONAL. This isn't the first time but it better be the last time before I report them to the BBB. THINK TWICE ABOUT USING THIS DOCTOR & their office on Schoenherr ! TERRIBLE CARE!!

    Photos
    Kristen Kavanagh, DO - Large area in this new health practice with Dr. Kristen Kavanaugh. She moved from another office.  I've been with her 10 yrs.  4/17/2023

    Large area in this new health practice with Dr. Kristen Kavanaugh. She moved from another office. I've been with her 10 yrs. 4/17/2023

    Kristen Kavanagh, DO - Here after work in exam room to consult with Dr. Kavanagh after 2 months of joint and painful health issues.  4/17/2023

    Here after work in exam room to consult with Dr. Kavanagh after 2 months of joint and painful health issues. 4/17/2023

    Kristen Kavanagh, DO - My view in waiting room area with Peggy at front desk.  I've been a patient with Dr. Kavanagh 10 years.  4/17/2023

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    My view in waiting room area with Peggy at front desk. I've been a patient with Dr. Kavanagh 10 years. 4/17/2023

    Silver Pine Medical Group - familydr - Updated September 2026

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