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    Silver Pine Medical Group

    3.2 (9 reviews)

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    Wendy T.

    Horrible experience and then they dropped me a letter and didn't care to tell me that they were dropping me as a patient for standing out for myself because I almost lost my job and still might. Wanna wait 35 to 55 minutes on the phone? This has been going on for years I'm finding out. I'm not the only one complaining. The communications manager blocked me for asking for help several times. The staff talks about you and condescends you. They can't do elementary paperwork &will blame you every time. The doctor wanted me to drive out with a sleep disorder 40 minutes away to have my paperwork handed to him because they can't do it right so HE could do it. Why lol. You know I liked him as a doctor, but I can't believe he allowed this to happen. It is pure negligence to drop somebody in the middle of a very serious disability claim. Let alone a claim! While I already called to start with a new primary, i can't drop them on the claim like that And if I lose my job now, that &other reasons they will be responsible for. All these reviews that are negative are so true and helpful to me because I don't feel alone... and like somebody said: if you're not on blood pressure pills, you might as well get on them cause they're gonna drive you to your very end. oh, and they charge you for everything even if you called and waited a half hour to try to cancel and they never called you back. Watch yourself, document everything! that's why they canceled me. I promise you. Legal counsel told me it was pure negligence what they did to me and they know I caught it all and called it out and they're not used to that probably.. so they let me go. Rather than correct what I see as a very ongoing issue. So disappointed! I really liked my Dr. We had a great relationship for 10 years and he definitely told me it wasn't my fault with this paperwork every time, and that he wanted to handle it instead.. but didn't. very disappointed in him. However, after reading these reviews, I'm learning that not just on here, there's been many missed diagnosis's is by a few doctors and to be honest, I got sent to a very, very bad doctor and as a result, they miss something very serious. It could've caused me and somebody else their life by being on the road not medicated. My primary backup does women stuff, and I had severe pain and urinary incontinence&I had to tell her maybe I need my ovaries checked she said "oh! Yeah!" And made me a script for ultrasound lol! I had to tell her or they would've missed it. I had problems with my ovary swelling up!!! She also put me on estradiol and I was told by a gynecologist just that was the absolute worst thing for what I have going on prior to this and isn't the proper treatment. Oh my God! I referred a couple people and they were equally disappointed over the years, one of them has a serious disease and was put on some very serious psychiatric medication for her sleep and depression and she's only 89 pounds. They didn't see her for at least a year. Why would you put someone that low of weight on that anyways when they don't even have any psychiatric problems? I've known her over 20 years. She's the sweetest woman in the world. I'm just lucky she knew better the next time to not fill script and pharmacy agreed. Blown away upset but letting legal counsel take over I can't handle the stress. I've been doing the paperwork now for about a year and a half. I have to send everything in and try to get them to correct it and they just don't get it. It's like talking to a wall, but they'll sure take your money best luck if yo

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    2 months ago

    All the Drs and PA's I have seen have been patient, kind, and comforting. I recommend this place all the time.

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    7 months ago

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    2 months ago

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    18 days ago

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    7 months ago

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    1 year ago

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    5 years ago

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    5 years ago

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    4 years ago

    They just want to bring you in for bood work ,.this place was packed today, everyone done blood work

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    Silver Pine Medical Group - "Silver Pine Medical Group" is My current location I visit in Sterling Heights on 43455 Schoenherr Rd., Suite 2.   3/10/2026

    Silver Pine Medical Group

    2.0(80 reviews)
    4.0 mi

    EVERY time I go for labs the order is never submitted by Silver Pine. Have not been for 1 X-ray or…read moreblood draw that didn't require a call to the office for them to fax an order that should've already been in. This adds substantial time to getting anything done. It's not an aberration I don't go to the doctors very often but this has been years of experiences. Also, getting prescriptions filled and renewed can be very hit or miss. It's annoying going to the pharmacy hours after an appointment and the prescription has not been submitted.

    This place does NOT care about you. Their phone message prompts you to leave your number, wait for…read morea confirmation, and then disconnect. On more than four occasions, I have followed their prompts to the letter, and today alone, three calls in to the letter and no return phone calls. They use that as a way to escape from being responsible customer service representatives. They have no intention of calling you back, nor do they care to; if they did, they would. I'm looking for a replacement for this company, so I don't have to deal with their nonsense any further. I've talked to their in-house staff quality control person, and it's like talking to a wall. I cannot recommend them for anything or anyone. I don't know what more to say, but don't bother. Wish you the best of luck.

    Photos
    Silver Pine Medical Group - Suite #2 is Silver Pine Medical Group. 3/10/2026

    Suite #2 is Silver Pine Medical Group. 3/10/2026

    Silver Pine Medical Group - CO Pay and previous outstanding bill must be paid!  4/23/2025

    CO Pay and previous outstanding bill must be paid! 4/23/2025

    Silver Pine Medical Group - There's a total of 10 professional doctors and 10 PA in this office of rotation.  4/8/2025

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    There's a total of 10 professional doctors and 10 PA in this office of rotation. 4/8/2025

    Kristen Kavanagh, DO - The wall of pressure and wonder.  So I was here after work from a stressful day with a high BP then was low after finished on 4/17/2023

    Kristen Kavanagh, DO

    5.0(1 review)
    3.2 mi

    June 29, 2023 - Thankful Thursday…read more Review #435 - First To Review I am so glad today on Thankful Thursday to write My Review about my family doctor that I have known for 10 years. At the beginning of the year she moved to this practice with new name Alliance Health Macomb. Her family medicine practice is with another physician in Suite 300 inside the Shelby Medical Mall. The staff here with check-in (Peggy) and check-out are very pleasant and efficient at their jobs. The lobby is very large and welcoming with wellness and sick areas to sit while waiting for my appointment. I have seen Dr. Kristen Kavanaugh every September (My Birthday Month) for a wellness check up and also in between if and when I am sick. Back on March 10th I consulted with her on the phone with a video chat about my decline in health while working at my job. She listened with great concern and attentiveness to my symptoms, then gave me some advice till my appointment at the end of March plus an inflammation medication for 4 months. Her Education and Knowledge makes Me very comfortable when she listens and communicates to Me in a timely manner, not rushed with my appointment. We discuss my health issues and treatments or suggestions within strict confidence. She demonstrates Comprehensive Care in a Personal Way! So I was having day and night pain in hands, legs, low back and neck for about two months from February to March while working a housekeeping job. During my 1st appointment on March 24th she examined my swollen hands and legs. She referred Me to visit the Henry Ford Medical Center on Hall Rd to have Ex-rays of back, legs and hands plus bloodwork to determine my diagnosis which was true as she thought. She even followed up with Me after my tests by phone and messaging Me in My Chart online before my follow up appointment on April 17. I am pleased that Dr. Kavanagh along with my other three medical doctors are affiliated with Henry Ford Health plus use this App to connect with patients and myself called "My Chart!" When I receive an email from Henry Ford Health, I can connect in My Chart to receive a message from her, make appointments, view test results, message her back, get refills on prescriptions, and also Henry Ford Billing is connected in it as well. It is an Awesome health feature for Me as a patient. No more phone calls or waiting on hold or please leave a message.... Dr. Kavanagh specializes in Family Medicine and Services Primary Care. Her residence is at Henry Ford Macomb Hospital. She is very understanding, personable with compassionate. She uses her medical professionalism in a helpful way with suggestions and solutions to improve my health whether with urgent or non-urgent visits. I recommend her if you are looking for a family doctor since she is also currently accepting new patients. Office Hours Are Posted along with photos of this Medical Practice. 5 ***** star rating in my opinion and review for this Board Certified Medical Doctor and for caring and helping Me as a patient through Henry Ford Health! My next follow up appointment and bloodwork with her is in late August. Sincerely, Karen N. SpecialK

    Photos
    Kristen Kavanagh, DO - Large area in this new health practice with Dr. Kristen Kavanaugh. She moved from another office.  I've been with her 10 yrs.  4/17/2023

    Large area in this new health practice with Dr. Kristen Kavanaugh. She moved from another office. I've been with her 10 yrs. 4/17/2023

    Kristen Kavanagh, DO - Here after work in exam room to consult with Dr. Kavanagh after 2 months of joint and painful health issues.  4/17/2023

    Here after work in exam room to consult with Dr. Kavanagh after 2 months of joint and painful health issues. 4/17/2023

    Kristen Kavanagh, DO - My view in waiting room area with Peggy at front desk.  I've been a patient with Dr. Kavanagh 10 years.  4/17/2023

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    My view in waiting room area with Peggy at front desk. I've been a patient with Dr. Kavanagh 10 years. 4/17/2023

    Silver Pine Medical Group - familydr - Updated July 2026

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