Sewtopia is a fantastic fabric store. But it's more than that: notions, patterns, everything you…read morecould want to make zipper bags and totes. I shop online with them and participate in their yearly Galentines mug rug swap. They're really responsive to questions, helpful and very supportive of the sewist community. Customer service is a priority. Love Sewtopia.

In June, I made a cross-country road trip from Los Angeles to Buffalo, New York, and I specifically…read morewent out of my way to visit Sewtopia, along with some national parks further north. It was absolutely worth the detour! The store has a fantastic selection of fabrics and supplies, catering to all kinds of sewing enthusiasts. I loved the variety of unique prints and materials, especially from Ruby Star Society, and their selection of fat quarters was impressive. The staff was incredibly friendly and knowledgeable, always ready to help with any questions I had, including picking out fabric for a couple of patterns. They were so patient! The atmosphere was inviting, making it a great place to explore and get inspired for future projects. It's clear this is a locally owned business, and the owners have truly created a welcoming space for the sewing community. The only reason I'm giving it four stars instead of five is that I ordered additional fabric via their website (it was on preorder), and the two kits I purchased were supposed to ship by the end of September. It was well into the first week of October and I hadn't received any updates on my pre-order for the Halloween and Christmas kits. Despite my attempts to reach out, their phone didn't actually ring, which left me feeling disappointed with their customer service for online orders. I've texted and finally got a response asking for my order number but no further updates after that. A week or so later, my two kits arrived at my doorstep. I just wish there was a bit more communication... Even with that being said, I would still return for in-person shopping and placed another online order that shipped promptly. Sewtopia is a must-visit for anyone who loves sewing, with a fantastic selection of fabric, patterns, kits, notions, and even some fun goodies...all reasonably/competitively priced. Plus, I loved the awesome wallpaper in the bathroom :) Truly a quilt-lovers dream and I hope to someday attend their in-person event/retreat...

So much fabric to choose from. Great variety! The owner and staff are kind and helpful. Then…read morethere is more in their second store across the street.

Amazing shop, AMAZING STAFF and huge selection of fabrics…read morefor sewers and lots of embroidery thread for hand embroidered creations

Very friendly, went out of her way to find what I needed. I would definitely recommend this place.read more

I picked up my fabric today and the quality is really nice. Prices are very fair for customization…read moreand pickup was super easy!

Ordered cute fabrics by mail! Never again from this site. The fabric is not soft and the quality is…read morebad. Not sure what I'm going to use it for. Yes

This shop has it's quirks and not everyone who enters will understand that they cater to a…read moreparticular customer base. I tried applying for their Customer Loyalty And Newsletter program, but they denied me for some reason. I know my neighbor was able to get it. Initially I came in to buy some paint for a pilot model for one of my airplanes. I don't think they fully understood that the helmet was conical and would need a lighter shade of grey, almost a pure white color. I think the guy that helped the other two off duty cops knew what color I needed but he withheld which shelf and section I could find that particular item. I probably didn't Cross my T's and dot my I's. At first I didn't get greeted by the person walking up and down the isles and I had to greet the person who seemed to be buddy buddy with everyone. The person in the back didn't give the same level of customer service he did to the irish gentlemen as he did to me. I don't understand it. It was very... rigid. I had to say hello and ask how he was doing. He didn't respond, but honestly I think I understand why. This is a family shop. It seemed everyone there was family. Possibly all related. If I didn't look like their cousin or brother, then I wasn't going to get the same level of service. Anyways, I wasn't able to find the conical head apparel for the pilot on my air plane. Admittedly, I think they only sell conical shaped hats in specialty stores. I would suggest looking at their website before going in as there are two huge sections of their site that contain zero inventory. Overall, I think the customer service and friendliness was there, it just wasn't for me. I hope your experience is different and better.

These people are the absolute best at what they do! First there store has a large selection of new…read moreitems and a large selection of parts. Now for the people that work there they are friendly knowledgeable and most of all they give encouragement to new hobbyists! My family and I will go back to them always! Oh and there price's are really great too I have found many items the same price if not lower than Amazon.

Had a great experience here! We got a plaque for a co worker and benson's was great to work with…read more We went back and forth several times on the design, and they were quick to get us a mockup every time. Once we had a mockup done, the plaque was ready that day. The staff was friendly and the pickup was easy. There's parking in the back of the building. Thanks for helping us surprise a colleague!

Amazing customer service! So friendly and great to work with, above and beyond, thank you so much!read more

Love this idea place. It has so many beads to choose from. I stop in every time we are in the area…read more Would highly recommend them to any crafter. Everyone is extremely helpful and always helpful and kind.

I've tried twice to get a response from the owners without a simple reply…read more My first visit, the tip request was a total turn off because I wasn't helped, I was rung up. But I tipped. The second time in I was overcharged. By quite a bit. I haven't been able to go in because I work during their hours of operation and it's not nearby. Dear Bead Fairy Team, I'm reaching out regarding a recent purchase I made at your store on May 22, 2025, where I was accidentally overcharged for one of the items. Specifically, I was charged $30.05 for a single tube of size 6/8/11/15 seed beads, which was clearly marked in-store as $3.75. I've attached the following items for your review: * A photo of the receipt showing the $30.05 charge * A photo of the bead tube with the $3.75 price tag * A photo of all items purchased, confirming no other item aligns with the $30.05 charge It seems this was a simple cashier error. I noticed the discrepancy shortly after leaving the store and tried to return immediately, but the shop had already closed. I kindly request a partial refund of $26.30, the difference between the correct price and the amount charged. I hope this can be resolved quickly, and I truly appreciate your time and understanding. Please feel free to contact me if you need any further information.

They always have amazing service. I love the personal feel here. Everyone is treated like family…read more As a customer, they greet me by name when I call or visit. Great environment, great selection. Any time there's been any question about my order or charges, I've called and they have worked with me to make it right. These guys are amazing!

I have worked with these folks for years and have really appreciated the service they provide. Very…read morefriendly staff and helpful in every way.