I bought quartz countertops from this company. Although communication from the person we bought…read morefrom could have been better, the installers and measurer were great. They did a lovely job; kept in touch.

This review is for anyone looking for remnants/small pieces: We were in search of a remnant to use…read morefor food prep/bread making on top of an antique kitchen island/Hoosier cabinet. I found a quartz slab with an amazing vein running through it that was even better than I had expected for about 1/4 the cost of buying a similar slab anywhere else. I'm sad that I can't post a photo here, because it's absolutely beautiful. Customer service was top-notch. My purchase was tiny, but I felt like was treated with the same attention and care as any client would have been. That was noticed and very much appreciated.

Just go there first. They almost always have what I need. The last 3 projects I've had I made…read moreseveral trips to Lowe's and home depot only to find d they don't have what I need. They even gave me a couple Owings to repair a diverter valve for a clawfoot tub after the manufacturer said I had to replace it (for ~$175). Very helpful. Thanks!

BEWARE!!! This used to be the best plumbing supply store in…read moreSalem, not any longer! Sure, they great you with a friendly smile, call you neighbor. And that's when the good ends. 1st they Sold me a delta faucet with missing pieces, that I only found out when installing, so with my plumber on the clock, I had to drive from my Dallas home in the middle of my project, to their store Salem, then when Saffron didn't have the parts, I had go across town to get from another store. Not a big deal. When first buying the faucet, I mentioned I had other plumbing projects to do, they said they would have someone contact me to give a bid. Later Brent Hunt from Saffron called, set a time, we met. Spent an hour going over my property, describing what I needed, and I drew him maps as the project involved 3 wells on 6 acres. He got back to me later with a bid that said it included all labor and materials for what we talked about, but it wasn't itemized or detailed. (My mistake not requesting a break down) but it did say all labor and materials. I agreed to the bid, we set a date. Days before the start date, Brent texts asking if I wanted a hydrant in a different location than I showed him. I said no, told him to refer to the map we gave him. He then said that he may have under estimated the pipe needed and there may be "extra" costs. But the bid said "all labor and materials" included. The workers showed up on the start day, nice young men, and started telling me what their plan was for the day. 1st thing was to clean my 2000 gallon water tank, and then they would cut out my concrete pad. I said that Brent told me they would horizontal drill under the pad, as I didn't want it cut up, and they said that's not what they do. I told them to hold off on that and I would call Brent. I said they could start the cleaning and maybe work on separating the two water sources that both feed that tank, they said they couldn't do that either, as it would require a new pump and pressure tank. I said wait on that I'll call Brent. I went inside my home to call Brent, who immediately said I was wrong, that we didn't talk about horizontal drilling, and that's why he wanted to put my hydrant in a different spot?!? The out and out lies, the completely unprofessional bid, the omission of any details so he could add charges later! I said never mind the work. Tell your crew to leave. I then went to the crew, told them what had transpired and that we wouldn't be using their services, and they said they had already added the cleaner to my water. I asked how long and what charges I would get for the tank cleaning, they said 2 hours plus the cleaner. I agreed and went inside. Brent called them, told them to leave then, with the cleaner still in my water supply, effectively preventing us from using our water. This isn't ok. No one should be held hostage by poorly written bids that imply a scope of work that the service provider changed based on their wants. I will be investigating legal options. At the very least, I hope this helps other avoid a company that don't care about their clients. Maybe that's why they recently had to change their CCB number.

This store and the people that work there are very friendly and helpful. Sybille who works at this…read morestore helped my fiend find exactly what she was looking for. The price was a lot cheaper than other stores.

HomeGoods is a great store for table decor, placemats, cookware, most home furnishings and pet…read moreclothes and accessories too. Love the seasonal items they get! There's even some good food and spice items.

We dropped in on a Friday morning, looking for some replacement fixtures in order to remodel our…read moremaster bathroom shower. Our house was built about 12 years ago, and we dealt with Ferguson then (different store, however, that store no longer exists). This is a much smaller store, but they were very friendly and helpful. We found the shower fixture we want.

We purchased a special order faucet that was very expensive. For a variety of reasons the faucet…read moredid not work for us. Upon attempting to return the faucet I was originally told that they would not take the faucet back as it had been discontinued after we purchased it (less than 30 days since purchase). After the sales person discussed with the manager he said they would take it back but would charge a 35% restocking fee! The back of the receipt did indicate that a possible restocking fee would be charged and therefore we would have had no issue paying a restocking fee since it was a special order but 35% was ridiculous! Additionally, the level of customer service for this company was less than adequate bordering on rude. Rest assured we will not be recommending this company to any of our friends in the near future.

Horrible experience! Their contractor (Granite Countertops & More) measured the counter tops wrong…read more All the backsplashes & the island were cut too short. After a long delay, they returned a second time doing only a partial install because again the counter top was the wrong size. All the caulk started to peel within 24 hours! Both company owners blamed me! - Like I would sabotage what I just paid a lot of money on! On the third visit the sink backsplash AND countertop were cut wrong AGAIN! I refused to accept on the principle that the product & workmanship should be what I ordered & not their sloppy mistakes. They refused to come out again & do it right, leaving me without countertops! They refunded my money, but left me to start over with a new company all the while without countertops. Highly UNPROFESSIONAL!

It took them four weeks to send a quote to me. THEN they would not tell me how they determined the…read morecost price. I got a total number price quote but no detail. They would NOT tell me how many square feet they measured. What? I know from the loan docs and Zillow my SQ footage so why couldn't they also tell me what they measured. I could not trust this company. I found Keele & Sons and saved over $3500. They told me the square footage. They left me satisfied. I felt Color Tile was not honest with me.

Reminds me of Italy , just the way mothers cook teach , I live in Portland Oregon and I will make…read moreat least 3 trips there a yr to remind me of my family

Service is excellent. Technical and practical knowledge of cookware, high quality instruments,…read morecooking techniques, and solutions and creativity is unrivaled in Salem. A discovery. We have purchased high end cookware from Denmark (SCANPAN), Germany (WOLL) (CHANTAL) and Switzerland. Quality products for a lifetime. Staff is very helpful in detailing size, utility. Exceptional cookware store without equivalent in the city. Anything defective goes back to the distributor or manufacturer and replaced. Very impressive. The owner is careful. Small retail has to be careful on returns. We respect that. The wine is good. The classes are fun. Instruction is spirited and individual. Can be a lot of laughs, smiles. Very Italian, very authentic, very knowledgeable. Try the custom made ravioli. Ask about it. Several options, e.g., with wild mushrooms, Oregon blue cheese, asparagus, et al. Hand made.

Jason and team went way above expectations and helped me through a challenging new (but old) home…read morepurchase. They fixed EVERYTHING that needed to be fixed in order to live in the house (while also staying within the budget). Jason made sure that I felt safe and comfortable, not to mention confident in the space I now call home. The quality of the work done was exceptional and thorough.

From the owner: Our business focuses on interior and exterior remodel work. Roofing, siding, kitchens, baths, we…read morecan help your with any project you need done.