In my opinion, great customer service is what sells the dress. The Wedding industry is very…read morecompetitive and dresses can be bought anywhere. Why buy and dress from somewhere that has less than stellar customer service? My best friend and I were in this store twice. The first time, no one wanted to help us. The second time, we were helped, but the consultant was flat out rude! We will not be spending our money here and would not recommend this kind of bridal experience to anyone!

So they say that one of the most exciting experiences that you will have during your wedding…read moreplanning is purchasing your dress. Well let's just say that Alyssa Bridal did not offer such a wonderful experience. On my first visit, we (my maid of honor and myself) were greeted by a lady who directed me towards the dresses that were my size. After that... she disappeared. I pulled several dresses and my maid of honor helped me to put on and take off all of the dresses. On my last dress, I felt I had found the one.. at this point, the consultant actually came over to ask me a few questions but still did not offer any help in anyway. After trying on all of the dresses, we walked over to the second half of the store to look at bridesmaid dresses to where she stood around and talked to me about my information for the one dress that I loved. I wanted the dress so bad, that I made an appointment for the following Saturday to bring my maid of honor, my future mother-in-law, and my future sister-in-law. I was so excited... I knew that this was my dress. We were assigned a consultant, just so happens is was the same lady as the first time. We were the only customers in the store. She was much more helpful with two other employees there (I'm sure one of them was probably her boss). She let me try on the dress I wanted again, and I tried on some that my friends wanted to see as well. I ended up back on the same dress (3rd time with the dress on). I was ready to buy.. only thing was, I was unsure of the size I needed. If I purchased the sample it was 20% off but if I had to order the dress, it was of course full price. The sample almost fit, and as most brides know, budget is a must. However, even though the dress was over my budget (if I had to order is) we were going to make it happen. So to make my decision and figure out how much money I was going to need, my future mother-in-law asked the lady if she would measure me so that would see if I would fit into the smaller size or if I could just purchase the sample. She refused. The whole time, the two other employees are watching this entire exchange happen. My maid of honor then asked why not because we were purchasing the dress, we just didn't know what size I would need. The lady, with a snooty attitude told me that they only measure brides if the purchase the dress (as in order the dress) and not before. That is their policy. So now I've been in your store twice, terrible customer service both times, and I want to buy a dress from you and you wont measure me? I was so upset, and angry that we just left. As we were leaving she wanted to know if we would be back for the dress..... you have got to be kidding me. I would suggest that if you want a great experience when purchasing your dress, find somewhere else to go. She ruined my entire day, and I would never recommend this place to anyone.

Jenn and her team planned and designed our 12/4/2021 wedding. Let me start by saying that I had an…read moreidea of what I wanted my dream day to be but had difficulty articulating it. I knew the feel I wanted, but I had no idea where to even begin to create it. Then we found Jenn! She was able to take my feel and turn it into my dream! Jenn and her team created something you see in the movies. They went above and beyond. Jenn truly wanted my big day to be special and cared about it as it were her own. I cannot thank Knot Your Average Events enough for making our wedding day nothing short of perfect! Her expertise, creativity, and detail are well beyond expectation. Jenn, as a person is also just an amazing woman to work with! I will forever be singing their praise! Did I mention Jenn made it snow at our wedding?!

Jennifer Ball is the best planner you could ask for!! She will remind you exactly what your vision…read morewas from the very first time you all meet to discuss the best day ever - and will not let you stray from that. Jenn and her team made our day so easy and fun for not only us, but our families as well. We all got to be a guest and not have to worry about anything! Plus, she will surprise you in the best way possible with little changes on the BIG day that make a BIG difference. You will not find anyone better!!!

I hired Megan to be my wedding planner for my July 2022 wedding in NC and she did an amazing job!…read moreShe was extremely detail oriented, easy to work with, and she had such great ideas. I really appreciated the guidance she gave me when planning my wedding because it's not an easy feat! She was wonderful to work with throughout the entire planning process and she was so helpful on the day of the wedding. Everything ran so smoothly because of her, and if there were any bumps on the wedding day, I had no idea because she took care of them. My friends and family also complimented and wonderful work she did - she made coordinating a bridal party of almost 20 people look easy. I would hire her again, and I would highly recommend her!!

From the owner: Savvy Social Co. is a wedding and event planning company serving Raleigh to Pinehurst, Fayetteville…read moreto Wilmington, and the Beaches to the Mountains of North Carolina. Megan Delzell is a seasoned event planner who is excited about your big day! Our team is ready to plan your wedding, birthday party, corporate event, or fundraiser, with the experience and creative vision to help you envision your perfect event and carry it out seamlessly down to the last detail.

Shonda is so polite and professional. She knows exactly what she's doing and is taking my Mother of…read morethe bride dress down multiple sizes to make it perfect. I was so impressed with her space and how friendly she is. Definitely a must for anyone.

Shonda is amazing! She is so kind and patient! I feel comfortable in my wedding dress now and it's…read moreall thanks to her!!!