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    Carolina Bridal World

    4.6 (33 reviews)
    ModerateBridal
    Closed 10:00 am - 5:00 pm
    Updated 3 months ago

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    Jada H.

    I had the BEST time dress shopping! Ms. Wanda was so knowledgeable and I really felt seen and heard during my appointment. I loved that there were so many options to choose from within my price range and I was able to take my time and make a decision. I appreciate the lay-away option as well! This was so much fun and I can't wait to recommend it to everyone!

    Miranda R.

    This place knows exactly what they're doing and knows how to find your dress same day without hopping around store to store! Allie was so wonderful! She was sweet, funny, and had a formula that broke down exactly what I was looking for and how to make the right decision. The entire staff was welcoming, and offered opinions and feedback without trying to oversell you or push you into a dress that's not right for you or what you want. Highly highly recommend!!

    Carolina Bridal World - Burlington, NC front entrance.
    Kiesha S.

    This place is awesome. Wonderful selection of dresses for bridal party, excellent attention to detail and professionalism by staff, and very nicely designed showroom. They were very accommodating and just all-around great to work with for my sister's bridal party.

    I found my dress!!
    Rebecca H.

    This place is what dress shopping is supposed to be like. The store is very clean and smells wonderful. They take care of the store and every customer that walks through the front door. The dress selection wasn't lacking for different styles and unique dresses. The consultant you were assigned worked with you one on one, they did not rush you or give you a limit of how many dresses to try on. I was able to find the perfect dress within my budget. When you do find your dress they offer a celebration toast for you. It was a lovely experience and my day was better after visiting.

    Erin D.

    I could not recommend this place more! They are conveniently located right off the highway between Greensboro and Raleigh. They have a wide selection of dresses in different styles, sizes, and price points. The store is clean, organized, and spacious. You are able to pull dresses yourself or utilize your attendant. An appointment is not required. When you walk in you are greeted with a smile and a friendly face who will introduce you to a bridal consultant. I visited this Carolina Bridal World location after visiting their Smithfield store, where I had a great experience! The Smithfield store had a dress I loved, but they didn't have my size and I didn't have time to order the dress so they found the dress for me (in the correct size) at the Burlington location. Anna was my attendant and she was friendly and helpful. I loved the dress, when I tried it on in the correct size. Anna helped me choose the perfect veil, and I was so pleased. I purchased my dress and veil after being at the store for only 30 minutes. It was a great experience, and I am excited to walk down the aisle.

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    6 months ago

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    2 months ago

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    5 months ago

    Selection....unless your daughter is a size 00 thru 03 skip this one for prom season. In addition they only carry 3 designers.

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    Mandy F.

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    9 months ago

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    2 years ago

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    7 months ago

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    3 years ago

    Great service. We found the perfect gown. Thank you to Carolina Bridal! We had a lovely experience

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    4 years ago

    Wonderful service with a smile! Great selection. Highly recommend. Easy payments plans

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    7 years ago

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    4 years ago

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    3 years ago

    Thank you to Wanda for her help in picking out my Mother of the Bride dress. She was awesome and I appreciated all her help

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    Review Highlights - Carolina Bridal World

    All in all, I could not have asked for a better experience buying my dress and feel so lucky to have worked with Wanda.

    Mentioned in 5 reviews

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    Alyssa Bridal and Formal

    Alyssa Bridal and Formal

    1.3
    (4 reviews)
    1.0 mi

    In my opinion, great customer service is what sells the dress. The Wedding industry is very…read morecompetitive and dresses can be bought anywhere. Why buy and dress from somewhere that has less than stellar customer service? My best friend and I were in this store twice. The first time, no one wanted to help us. The second time, we were helped, but the consultant was flat out rude! We will not be spending our money here and would not recommend this kind of bridal experience to anyone!

    So they say that one of the most exciting experiences that you will have during your wedding…read moreplanning is purchasing your dress. Well let's just say that Alyssa Bridal did not offer such a wonderful experience. On my first visit, we (my maid of honor and myself) were greeted by a lady who directed me towards the dresses that were my size. After that... she disappeared. I pulled several dresses and my maid of honor helped me to put on and take off all of the dresses. On my last dress, I felt I had found the one.. at this point, the consultant actually came over to ask me a few questions but still did not offer any help in anyway. After trying on all of the dresses, we walked over to the second half of the store to look at bridesmaid dresses to where she stood around and talked to me about my information for the one dress that I loved. I wanted the dress so bad, that I made an appointment for the following Saturday to bring my maid of honor, my future mother-in-law, and my future sister-in-law. I was so excited... I knew that this was my dress. We were assigned a consultant, just so happens is was the same lady as the first time. We were the only customers in the store. She was much more helpful with two other employees there (I'm sure one of them was probably her boss). She let me try on the dress I wanted again, and I tried on some that my friends wanted to see as well. I ended up back on the same dress (3rd time with the dress on). I was ready to buy.. only thing was, I was unsure of the size I needed. If I purchased the sample it was 20% off but if I had to order the dress, it was of course full price. The sample almost fit, and as most brides know, budget is a must. However, even though the dress was over my budget (if I had to order is) we were going to make it happen. So to make my decision and figure out how much money I was going to need, my future mother-in-law asked the lady if she would measure me so that would see if I would fit into the smaller size or if I could just purchase the sample. She refused. The whole time, the two other employees are watching this entire exchange happen. My maid of honor then asked why not because we were purchasing the dress, we just didn't know what size I would need. The lady, with a snooty attitude told me that they only measure brides if the purchase the dress (as in order the dress) and not before. That is their policy. So now I've been in your store twice, terrible customer service both times, and I want to buy a dress from you and you wont measure me? I was so upset, and angry that we just left. As we were leaving she wanted to know if we would be back for the dress..... you have got to be kidding me. I would suggest that if you want a great experience when purchasing your dress, find somewhere else to go. She ruined my entire day, and I would never recommend this place to anyone.

    Carolina Bridal World - bridal - Updated July 2026

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