STAY AWAY FROM THIS COMPANY! We requested a discount/refund for the massive issues with our 35K…read morepurchase. Measurements wrong, ordered/delivered the wrong cabinets, 2 employees quit mid project, delay after delay, excuse after excuse. We are now 4 months past contract signing and full payment and our project is still not complete. Instead of making it right, I receive an email stating "we will be passing your complaint to our legal department". Okay, litigation it is.

Absolutely psycopathic employees of Parr threatened to call the police when confronted about…read moremismeasurement errors that were provably their fault. Multiple errors, long timelines, and insane lack of responsibility when proven to be at fault. STAY AWAY!

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I would absolutely hire this company for any project. I had a cracked sewer pipe that became a…read morenightmare to fix. I had originally started the floor repair with another company that was terrible. I contacted PFI and they responded immediately. Not only did they fix the mess that was left after the plumbing and flooring people, they went above and beyond to make everything was perfect. I can't speak highly enough about their professionalism and work. Top notch people and company.

from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

From the owner: We are a company that takes pride in our work. We treat our customers homes with care. We create…read morebeautiful custom countertops and install. We also specialize in Kitchen and Bathroom remodels. With kitchens being remodeled within 2 weeks from start to finish. Come into our showroom to select your perfect countertop, with installs in as little as 3-4 days after template date. We have cabinets, countertops, sinks, faucets and tile to choose from along with knobs and pulls to finish the look. We have onsite Interior Designers to help with the design and selection of materials. When working with our designers you will be able to see what your project would look like before we ever get started. We know that remodels can be stressful, let us help you with your project so that we can help eliminate that for you.

These guys are great! Donald and Colton were very efficient, professional, and most importantly…read morepleasant and honest to deal with. I normally haven't had great luck in my past experience with private companies, however, these guys have restored my confidence. My Wife had a Well-known company come out to fix our toilet, which was only a unit swap, nothing complicated, the tech they sent out tried gauging my wife and me for over $1000.00 for just taking the old unit out and installing the new unit which we bought on our own from Home Depot. Having previously worked in the industry in the past I knew this pricing was way out of wack, So we said our goodbyes to the young man, and paid his $98 undeserved show-up fee! ( Due to his obvious attempt to gauge us.) However, there was this silver lining in this mess, Donald and Colton of LM Plumping, I highly recommend them, they provided a more than fair estimate, and went the extra mile to accommodate all of our needs, in fact, went above and beyond them after opening up the box and discovering that the new unit had a crack in the tank (something that Happened at home depot) They without hesitation volunteer to exchange the unit themselves, which they did promptly and returned to my home and had the job done in less than twenty mins, in closing, asking the tech from the previous company how he derived at his pricing his defense was that he worked by the hour, I laughed thinking that at those rates he was paid more than or as much as a brain surgeon, which he was not! Keep up the wonderful work Donald and Colton,

From the owner: We at LM Plumbing are a 100% family owned and operated business that prides ourselves in customer…read moreservice. With 8 years experience in residential plumbing installs, renovations, and new construction work. See what we can do for you! Licensed, bonded and insured.

I would recommend CFM for your flooring needs. Great…read moreknowledgeable staff that gets ya goin the right direction. Great to see cabinets and counter tops there.

Amazing customer service! Molly was an absolute joy to work with--professional, friendly,…read moreknowledgeable, and always quick to respond to our many questions. Thanks to her, my husband and I had a smooth and stress‑free experience. We'll definitely be buying more flooring from Contract Furnishing Mart in Fife, WA, and recommending them to friends and family. Ask for Molly!

A BAD EXPERIENCE. Their self described focus is quality. They took absolutely no interest in…read morequality on my bathroom remodel. They were replacing vanities for me with recessed medicine cabinets above. They removed the old, and stripped it down to the studs. Their framer started cutting out 2x4 studs on the bearing wall running down the center of my house to install the medicine cabinets. I pointed it out to the PM who brought in the owner. After several days of activity I looked at the remediation and FELT SICK. Apparently not only did the framer not understand bearing walls but the owner didn't either. They replaced the studs removed with 2x4s with 85% of the cross section removed to accommodate the drain lines. I calculated a 1500# design load distributed between 2 studs. They replaced them each with a remaining wood cross section of 1/2" x 1-1/2". The owner had never checked back, and apparently the PM was oblivious. I wonder how many of their clients have weakened walls? I ended up strengthening them over the weekend. It didn't stop there. The drywall guy, a sub, left gaps around 3/4s of the electrical boxes that all had to be repaired. He left gouges and 1/4" sharp bumps throughout the project. He just didn't seem to care. And the PM was oblivious to it. For example there was a large finger size hole beside the light switch entering the room. A VERY OBVIOUS issue, and the PM blew it off. She was more interested in who was paying for replacing the insulation their framer had pulled out. A 10 minute task. I should have demanded she be replaced then. The painters, another sub, were equally bad. One of their assignments was to paint some shelving. They ignored the fact it had been finished with a smooth coating many years ago. Rather than suggesting sanding and priming, they dove in with the top coat paint. It scraped off with the slightest effort. After they came back the 2nd day to fix various issues, I asked about the very rough paint runs that had dried on the shelf edges. You had to be careful about running your finer across them. Their response, SANDPAPER. This was after they were done. Who did they think was doing the sanding and repainting? I wouldn't let them come back another day. So to say they do quality work is a huge joke. They have poor so called crafts people and no one to check their work. WATCHOUT. They have a curious billing system. It's based on an ESTIMATE at the beginning of the job, with no details. They never disclose what labor and materials really cost, so if there are any changes, watch out. It's all their word what it costs. We replaced two $950 medicine cabinets with smaller $700 cabinets and got no credit. I attorney friend talked me out of taking them to court. He said I'd win, but I'd waste too much of my own time. I hired them because I had a good experience with them a year ago installing a small granite counter top. The guy they have that does their stone work is a good craftsman. Unfortunately they have surrounded him with much less cable workers.

CTM's quality of work and HONESTY is very poor. Just some of the problems are listed below:…read more - First and foremost, CTM tried to charge us for a slab of granite and labor (over $3,000.00) that was NOT installed in our home. - Asked to have old piece of granite buffed, resealed and re-caulked. The work was never done but attempted to charge us for it. -New slab of granite and backsplashes were installed. The caulking between the backsplash and granite was not done. -The sink was set but not sealed/caulked. -The caulking/glue used to adhere the back splashes to the wall bubbled out of the top of the backsplash causing damage to the paint and sheetrock upon removal. -Corner of backsplash was not flush with wall and was attempted to be filled in with black tar that was spread onto the wall. Paint and sheetrock were, yet again, damaged upon removal. -A straight edge razor blade was stuck in a 3"x 3" piece of cardboard (with some type of caulking on it) and left on our kitchen floor after they were done working. Thankfully, we found it before our 3 year old did. -The counter was not level/straight so a large amount of caulking was used to fill in the "space"- so much so, that when sitting at the bar you can look across and see the white caulking under the countertop. -There were a large number of "fissure" in the granite that you were able to stick your fingernail in and run along the fissure. -Estimate for 9 baseboard rounder's (which can be purchased for $2.50 each) was over $200.00. -and the list goes on... We spent countless hours negotiating with CTM about solving the problems. We did get some of the issues resolved but not without dishonesty, inconvenience, time wasted, and the pulling back of negotiations.

I upgraded my cabinets with RenoEra. The process is really smooth and I am highly recommend…read moreRenoEra. I measured my kitchen based on the measure guide and James helped me with my kitchen design within 24 hours. After I made the payment, my cabinets were sent out the next day! No long waitings as I was experienced during pandemic with other companies. I really love my new kitchen!

I absolutely loved working with RenoEra. They helped me design my dream kitchen with ease, even…read morewith my limited budget. I love my new kitchen and couldn't have done it without RenoEra!