Awesome emergency care for my cat Evie who was poisoned after eating Lily flowers. Thank you so…read moremuch to the team at. VCA for helping! I'm so thankful that your emergency office exisits.

I had a deeply traumatic experience at this clinic with my dog Rhea on August 25…read more Rhea was brought in after giving birth and was in critical condition. I understand that her medical condition was very serious. My concern is not only about the outcome, but about the communication, consent process, documentation, and the way we were treated during the euthanasia decision. We asked about other options, including continuing treatment and transferring Raya to another emergency/specialty clinic. I did not feel that we were given a real voluntary choice. Police were called and were present in the room while we were crying, overwhelmed, and trying to understand our options. I felt pressured into signing the euthanasia consent form. Afterward, I requested Rhea's full medical records. The first package did not include all documents, and only after multiple follow-up emails did I receive additional monitoring records, handwritten order forms, and communication logs that were not included initially. I also requested clarification about audio recordings made during our conversations. Losing Rhea was already devastating. The way this situation was handled made it even more painful. I am now seeking review through the appropriate channels. In my opinion, pet owners deserve clear communication, transparency, and compassion during emergencies. I did not feel that we received that.

Shittiest business ever demanded to ground to save my dog's life otherwise they're gonna let them…read moredie or else. My second option is sign. I'm already the Humane Society they could pay the vet bill if I can't afford two grand and I wasn't gonna let my dog die so being selfless, I did sign the paper of the biggest hardest thing I ever did and then after that, they tried to charge me with abandonment and send the byelaw after me. I had to go to court to prove that I wasn't neglected after all they just decided to drop it all yeah it was the saddest time in my life. I don't recommend this anything vca and the city of Calgary. If it's VCA avoid it with your pet no good if you wanna lose your pet that's a good place to do it.

I brought my cat in the week of a family tragedy and was completely incapable of coping with his…read moreillness on top of everything else. The staff was incredibly compassionate, understanding, respectful and kind, and worked to find funds to make our cat's emergency surgery affordable, without which he would have died. Our greatest fear was either having him die or not being able to afford to keep him alive, as he is my daughter's cat and she is currently hospitalized. Telling her of the death of her cat was unfathomable to us, and I will never be able to express our gratitude to everyone at Western Veterinary Specialists.

We have had two surgeries at this facility. The surgeon was Dr. Connery who is absolutely…read morefantastic. Not only a great surgeon, but clearly cared about our dog- Dr. Connery has a great 'bedside manner' which we very much appreciate. He gave Sadie a whole new lease on life, at 6 and 7 years of age. Dr. Connery gets 6 stars out of 5. We have good but slighlty inconsistent experiences with the front desk. Often very good or good, sometimes a bit lacking. That said, one of the staff at the front desk, Iris, is second to none. Speaking to her on a weekend, when Sadie was in distress, Iris dilligently help us to resolution, with a true sense of concern for the dog (that she's never met). Again, fantastic. Would absolutely recommend this facility.

13 HOURS of waiting. I N S A N E! We came in at 8 AM with…read morea cat who had a ruptured abscess - bleeding and clearly in pain. Vitals were finally taken after a 2-hour wait, and then we just sat there all day. People arrived, were seen, treated and went home. New patients kept coming and going. We were still in the waiting room. The doctors and nurses were kind, but obviously exhausted and burnt out. Shame on VCA CARE management! If you do not have a true red-triage, life-threatening emergency, do not even think about coming here.

They are knowledgeable, respectful and helpful. They talk to my dog. Animal people who care. 5…read morestars.

I have been going to this Veterinarian Hospital for a little over a year now for my cat (4yrs) &…read moredog (8yrs). I have found that the employees are always friendly, and will giggle and joke around with you. The main Dr. that I have delt with has always been honest and has never made an attempt to cash grab. Even when I was in a panicked state and insisted on him giving my cat an x-ray, he advised after giving my cat a physical, that he was confident my cat didn't need an x-ray. I told him that because of past experience, I wanted to see for myself and so he did, and he was right. He also wrote down a few natural solutions to a few problems I was having with my cat, so that I could try them at home before having to come in and spend any extra money. I took my dog to the same Dr. because he was limping about after every major walk & play date with other dogs. He advised us that he thought it was minor artheritis in his one knee, and to try this certain vitamin in his food rather than medication to help his pain! We haven't noticed the limping since! The at home tips they've given me have been so helpful & unnecessary, yet they still give them. I have the genuine feeling that they care more about my pets well being than the extra buck they'll make on an unnecessary x-ray.

Was told by my vet to go here in case of pet emergency…read more Suggested to call ahead so they have all your information from your vet before you arrive. They will take your pet upon arrival to have an assessment and prognosis on the next steps for your pet. Well my baby wasn't doing well and brought her here to have a look at. I did phone ahead and they were waiting and ready upon my arrival, took my baby in immediately. Very hi tech facility with new state of the art equipment for your pet. Very friendly and compassionate staff as well as helpful. Told me to wait in the waiting room and as soon as the vet takes a look they will place me in a room where the vet will give me my options on the prognosis of my baby's ailment. Vet was very helpful and honest on the options that were given to us. If your pet needs to stay for observation you can book an appointment to have visit with your baby. By the way my baby is doing very well now. They took very good care of my baby. This Animal Hospital is new and has been at this location since August 2024. Other then emergency pet care they have a wide selection of good quality pet food. Do recommend coming here for pet emergencies. -inside is very clean and new -plenty of parking

My dog Ruby passed away while receiving emergency care at this hospital. This was an extremely…read moreupsetting experience, and after reviewing her medical records and timeline, I have serious concerns about how her case was handled. Ruby was at the hospital from approximately 7 a.m. until around 4 p.m. According to the records I received, her condition and vital signs changed during her hospitalization. I am concerned about the timing of the response to those changes and about the management of her respiratory condition. Her records also document tracheal collapse, and the radiology findings raised additional concerns for me. I repeatedly communicated that I wanted the veterinary team to do what was medically necessary for Ruby and that I would pay for her treatment. During this emergency, however, I was contacted about additional costs and asked to make payments before further treatment proceeded. From my perspective, too much valuable time was spent discussing and processing payment while Ruby was critically ill. Ruby ultimately suffered cardiac arrest and died at the hospital. I cannot say with certainty what the outcome would have been with different treatment, but after reviewing the medical timeline, I have serious questions about whether interventions could have been escalated sooner. Another part of the experience that was particularly painful occurred immediately after Ruby died. While I was holding her and grieving, I was approached about paperwork. Given what had just happened, I found the timing extremely insensitive. I paid approximately $3,000 for Ruby's care. More importantly, I trusted this hospital with a member of my family during a medical emergency. I am sharing my experience because I believe other pet owners should ask detailed questions about treatment plans, timing of interventions, and payment requirements when bringing a critically ill animal here. Ruby was deeply loved, and losing her that day was devastating.

Had a terrible experience at this Pet Planet which is so unfortunate because I've had great…read moreexperiences at other locations. I try to shop local, especially during the pandemic but sadly this Pet Planet jaded my view. In my experience they do not prioritize customer service and were completely unwilling to work with me to resolve the issue. Oh, and don't even think about contacting head office as they support their franchise owners and NOT the customer. They will make the situation worse and throw you under the bus!! I recommend driving a bit further to another Pet Planet or visit the nearby Pet Valu.

[Maestro sings this to Frosty the Snowman]…read more Pet Planet's great, I like to shop there lots. There's organic treats and poopy tanks and everything in between. The people are friendly, they're good with special requests. They have cool things and info too, so we learn as well as eat! I love my Grandma Lucy cookies oh so very much, the blueberry ones are the best - I share them with one and all. Pet Planet's great, I like to shop there lots. There's toys and vitamins, alligator chews and everything in between.

Fantastic facilities, all of the staff are knowledgeable, friendly and compassionate…read more I would recommend Petzoic Vet Hospital for any of your pets needs.

I took my daughter's hamster here and they diagnosed her with 'chin acne' so proceeded to lance and…read moredrain her chin and then send her home with antibiotics and pain medicine. I was concerned about her teeth (and possible tooth root infection) and when asked how her teeth looked, the vet tech told me that the veterinarian did not look at her teeth (even though she was sedated). Our hamster took a turn for the worse the next day and I got a second opinion. Petzoic misdiagnosed her. She actually had osteomyelitis (bone infection) in her jaw that broke through her skin. She was humanely euthanized that day. Do not take your exotic animals here. They are not qualified to exam or treat exotics.

They are good with how they treat my animals but every time I go there, they quote me a low ball…read moreprice and somehow it ends up being $50 or more than what they said the original price would be. I'm not sure if after this I would go back.

Took my little pup here a couple weeks and was super impressed. The front staff were kind,…read morewelcoming and friendly, and the vet we had was honest, and knowledgable. Plus she gave my dogs treats, and actually cared about him. Some vets will tell you anything to get you to come back, or spend money. She was honest, and great and that is why we will go back. Highly recommended.

I brought my puppy here every week until they decided he's too high energy and lack…read moreself-regulation. First, I was told he'll be put in a structure program for free then the week after he is being too much and I should enroll him in their training program for $73 a day. The manager I spoke to said if I brought my pup for daycare they'll just keep him in a private kennel the whole day. I think the daycare should have a right to remove disruptive dogs but it's not fair the way they are giving me the choice either expensive training enrollment or get the private kennel. I paid for the daycare package, I should be able to get a refund at least on the remaining unused days. There has been no response to my email request for a refund, that ruined my experience. The daycare itself isn't bad, great hours and camera access, the staff was nice as well. Update: still never received any emails/calls from the manager Jeff that everyone keep directing me to reach but I was able to get a refund by going in person. Lots of respect to the owner Linda reaching out to understand what went wrong and try to fix things.

Friendly, knowledgeable staff Reasonable pricing…read moreTraining area Boarding area feeding area Grooming area Six different play areas depending on the size of your dog, including two outdoor areas Every area has cameras so you can watch your dog at any time they are there. A lot of specialty products that are a bit cheaper than normal pet stores We like the Raw food selection from Courtney Farms Specialty pricing for First Responders