I guess I have to offer a dissenting opinion. Dr. Grace and his office have been all-around…read morewonderful! in terms of the cleanings, Nancy has one of the gentlest touches I've ever experienced in a cleaning. Dental cleanings generally speaking aren't the most pleasant of experiences, but with Nancy, there were no moments of wincing from the scraper digging too far into the gums. Dr. Grace has also been wonderful. Whereas before, my dentists would come by after a cleaning, have a look, and go on their merry way, Dr. Grace is different. Case in point - wisdom teeth. Other dentists would come by an ask "you have wisdom teeth, you want them out?'' "No?, Okay". Dr. Grace actually took the time to discuss pros and cons, show me with that little mirror (and a big one) the issue. He also pointed out that I seemingly had a tendency of unknowingly grinding and wearing down my teeth. No other dentist had pointed out the abnormally high amount of wear for someone my age. Though our interactions have been rather limited, his office has been wonderful as well.

Have been a patient for almost 20 years, and drive past many other dentists to get there. Have…read moreseen the same staff during that entire time, which tells me that he treats his people as well as his patients. Their main focus is Restorative Dentistry and they have improved my situation dramatically - my last dentist treated me "one tooth at a time", rather than holistically. I took the time to write this because I happened to see another review complaining about costs...they are always 100% transparent about this, and try to maximize your insurance benefit, but it may not cover everything. Respectfully suggest that people be more thrifty on things like cars and vacations rather than their health and comfort.

This is the best dentist. They are super friendly. The place is super clean including the…read morebathrooms. The vibe is welcoming.

Sara is consistently timely and always goes above and beyond with making us feel welcome. She is…read morethoroughly engaged with her young patients and encourages questions from parents and children alike. She is patient, knowledgeable and actively listens to concerns. She is an effective communicator and not only tells you what to do to improve oral health but also why it is important and simple adjustments that can be made if needed. For example my child has an incredibly small mouth and we find it difficult to floss especially the back teeth. She provided a solution in the form of a different flosser and sent us on our way with a sample. As a child I had terrible experiences that left me anxiety-ridden when it comes to dental visits. I'm so grateful my child has had nothing but wonderful experiences with Sara, Dr. Krausz and your other staff. I never would've imagined my child would consistently look forward to their cleaning appointments with excitement. Thank you for all you do.

I worked in the orthodontic industry for a few years, so I had a relationship with a number of…read moreorthodontists in the area. I began treatment with a different orthodontist in the winter of 2019. As my treatment progressed, I was starting to feel as though the other orthodontist wasn't getting me the result I wanted, and during the time I formed a trusting relationship with Dr. Lisann. I knew the kind of work Dr. Lisann did, and how she treated her patients, and I decided I must switch to her to get the personalized patient experience I needed. Boy did that decision pay off!! I started with Beacon Orthodontic Associates in September 2020, and thought I would need 12-18 months to correct the issues I had. Here we are today, May 2021, and I am already done! Dr. Lisann is a wizard with the Invisalign treatment planning, as well as the artistic touches to the contours of my teeth, and I am incredibly happy with my new smile! The experience I had coming into the office with Becky, Dr. Lisann, and others, especially during a pandemic, made me feel safe, comfortable, and known. I cannot recommend Dr. Lisann highly enough!

Did not feel welcome here…read more I took my daughter for an initial orthodontic consult on March 31st. The initial woman who came in to take my daughter in (who is 9 and was a little nervous) barked at her to use hand sanitizer and when I asked if I should come in with her, said abruptly to me, "No!"  I was a bit off put by this but thought it must be a one-off thing. I had a question and spoke to the woman at the front desk. Not only did she not listen to me, she kept interrupting me, raising her voice and misunderstanding what I was asking. Her tone was condescending and rude. This did not bode well, especially if we had to come to this office repeatedly for orthodontic appts. We then went into see Dr. Lisann. She at least was professional, though she did not have a warm and friendly manner with us either.  At this point I was pretty upset and wanted to get out of there--I forgot that we had to go back to the desk to pay for the appt and as we were leaving the front desk woman said, "EXCUSE ME, YOU HAVE TO PAY!!" I was totally taken aback. I am someone who is very conscientious about all payments--it was just that I was upset. The kids kept repeating what she said all the way home. I was very upset after that consult.  I have never been treated in such a rude and unprofessional manner as I was at Beacon Orthodontic. Given her stellar reviews for the most part, I had expected to use Dr. Lisann  for not only my daughter, but also my other daughter and myself as well.  Unfortunately she just lost 3 potential  patients. Unless she works with her staff to make a more welcoming atmosphere, I expect we won't be the only ones.

I'm not sure how this place does not have 5 stars. My kids had a wonderful experience at Convivial…read moreDentist with Dr.Marissa. We couldn't be happier with our care we received here! Exceptional team that truly care about your health and experience.

The pediatric providers are excellent. They're intelligent, well trained, and seem to care about…read moretheir patients.

I am so thoroughly impressed by Dr. Van and his team. My son had a horrible accident with his two…read morefront (adult) teeth this weekend (fractured close to the gum line). Dr. Van was so unbelievably accommodating and put me and my 10 year-old son at ease during a very traumatic time. My twin boys have been seeing Dr. Van for many years now and our experience has always been amazing - everything from regular cleanings to needing teeth pulled and orthodontic recommendations, to our current situation. I cannot say enough good things - I wish I could give 100 stars.

zero stars - minus*…read more Buyer Beware -- Extremely Unprofessional and Unethical Experience This is a buyer beware review. We had an incredibly disappointing and frustrating experience at this practice. The physician remained largely inaccessible, hiding behind office staff until the very end of the process. Overall, our experience was riddled with incompetence, unprofessionalism, unethical behavior, and deception. My daughter had braces placed here and remained under their care for about 5-6 months before we moved out of the area. Below is a summary of the major issues we encountered -- both during treatment and while transferring to a new orthodontist. 1. Constantly Broken Brackets Almost every visit involved repairing broken brackets -- something we never experienced with our two older children who completed orthodontic treatment elsewhere. The staff repeatedly blamed my daughter, claiming she was eating "hard foods," even when the bracket broke after biting into something as soft as a French fry. Having to return after nearly every routine appointment for broken brackets is highly unusual and concerning. 2. Obstacles in Transferring Records When we requested treatment records after moving, we were told we had to come in person to sign a release -- despite living over 60 miles away. This is not compliant with HIPAA, which requires practices to release records upon a patient's written request without unnecessary barriers. The delay in transferring records to our new orthodontist caused a significant treatment gap, leaving my daughter with broken brackets for an extended period. It took multiple follow-up calls before anything was finally sent. This behavior was both unethical and unprofessional. 3. Extremely Limited Orthodontist Availability The orthodontist was only available Tuesday through Thursday with limited hours. Emergencies or urgent concerns outside those times were left unaddressed. For a medical practice handling active orthodontic cases, this lack of accessibility is unacceptable. 4. Dishonest and Inconsistent Refund Process When we moved, we were told we'd receive only 50% of what we paid -- despite my daughter having completed only 5-6 months out of a 30-month treatment plan. Even their office manager, Daniela, admitted that the fair and standard approach would be a prorated refund of about 80%, but could not justify why the office offered only 50%. They also tried to change the documented treatment time from 30 months to 24 months, reducing our rightful refund. Additionally, although we paid $6,100 out of pocket, the practice also billed our insurance, which wasn't factored into the refund discussion. The entire situation was handled with dishonesty and questionable ethics. 5. Unprofessional Conduct by the Physician After weeks of back-and-forth with staff, the physician finally joined a call -- only to speak in a rude and unprofessional manner. By that point, I had dealt with their team nearly ten times and had lost confidence in the integrity of the practice. Given the repeated mismanagement and lack of accountability, I requested a full refund, which I have yet to receive. Final Thoughts This practice appears to care more about money than patients. Our experience reflects a lack of professionalism, poor patient care standards, and questionable ethics. I would strongly advise families to look elsewhere for orthodontic care.

Whenever you find yourself looking for a dentist to do any dental work. I STRONGLY recommend…read moreShahbazian Family Dental. I've been out of work due to COVID-19 for the pass 18 months and money has been a concern. Shahbazian Family Dental's start to finish process along with the quality of care they have for making sure you're absolutely comfortable through the entire process is truly amazing and for me was greatly appreciated. The follow up call to see how I was doing is just a testimony of the service you will receive. There facility is not only bright and cheery but very welcoming. You most definitely will leave with a great SMILE !!! Good job guys...keep up the great work.

My family has been going to Dr. Shabazian for over 10 years now. He is the best dentist I have ever…read morehad. I've have never waited long ever to be seen. His work is thorough and I always get out within a half hour or less depending on the procedure. His practice is immaculate and his staff is kind, efficient and makes you feel very welcome. Dr. Shabazian is wonderful with kids and has always been so patient with my daughter especially when she was younger. His prices are fair and very reasonable if you don't have insurance as we didn't for many years. He truly cares about each and every person that comes to him. I would highly recommend him to anyone looking for a dentist. I'm so grateful I found him many years ago. Tracy A.

Dr. Heller's attention to detail is unmatched. I have been a patient of his for 10+ years and he…read morehelped me work through and resolve my TMJ issues. Prior to becoming a patient of Dr. Heller's I thought I was going to have to live with jaw pain for the rest of my life. Fortunately for me, Dr. Heller's willingness to get to the root of the issue and persistence in doing so have me pain-free for over 7 years now. Not only is he so incredibly kind and patient, but you can tell that he also truly cares about his patients. He always takes the time at the beginning and end of each appointment to check in, and he listens so intently with a genuine willingness to help solve any issues that come up. I think it's worth mentioning that his staff matches his energy, they always greet me with a warm smile and friendly conversation which is refreshing. It's very clear they enjoy what they do, and working with Dr. Heller! The office itself is absolutely impeccable. Somehow Dr. Heller and his team have created a space that is both clean and bright as well as warm and welcoming. Every time I come in for an appointment I am impressed with just how great (and clean!) the office is. Dr. Heller is an absolutely wonderful dentist and I am SO glad to have found him when I did.

He did me wrong. I saw him for less than a year or so over 4 years ago and it still upsets me to…read morethis day that I was his patient. My coworker recommended me to dr Heller as he had been her and her mother's dentist for years. In the beginning he was so friendly and seemed to want to know all my life story. And he said that I needed to have tons of dental work done for my own good even though they were not giving me any problem. He touched every corner of my teeth. He removed all the previously treated filling and replaced it with new fillings. The teeth felt sharp and it hurt for a long time after the procedure. He wanted to sell me very expensive mouth guard. Cash money of almost $800. After some appointment mishaps, he was very angry with me. Said a lot of inappropriate and personal things to me while he had his sharp dental instruments in his hand and me in the chair, "are you gonna buy the dental guard now or your gonna continue to procrastinate?" Don't go to this guy. He will fix what's not broken to take your money. And he will turn on you when he realize you are not the best cash cow in his spa like decor all so nice dental office.

I am so glad I found this office! I had set up an appt for my younger daughter and they ended up…read moresqueezing in my older daughter on the day as well. Everyone from the front desk to the hygienist who took my daughter in to Dr. Lin was so patient and helpful. Unlike other offices, they also invited me in for the consult. Dr. Lin patiently explained his thinking behind the treatment plan he would pursue with each daughter and helped me understand why. The cost for the treatment was also reasonable and they were able to start us right away. After having a rather awful experience with another office in this same town, I was a bit nervous coming this morning. However, given how kind and professional this office was I signed on my older daughter right away and will plan on bringing my younger one when her time comes.

Over the course of last eighteen months, I have been visiting this practice on a monthly basis and…read moreI can honestly say that it was the best decision I have ever made. As an adult patient, getting braces was not on top of my fun things to-do list. However, from the moment you walk in to the practice, you are treated like a part of the team as the staff always greets you by your name and make every visit an enjoyable one - even when they are tightening your braces! Dr. Lin is patient, professional, caring, personable and very thorough. He cares about his patients as individuals and ensures your questions are answered thoroughly. The man knows his stuff! Deb is incredible! She remembers every little detail and is just unbelievable in her craft. She is caring beyond belief, super funny and always ensures that you are extra comfortable- even when she knows that the procedure you are about to have is not so comfy. She is like a mom/aunt/sister to all and the practice is so lucky to have her on the team! I could go on and on about each and every member of Dr. Lin's team and how amazing they are but this review would get super lengthy. I will say this: If you need orthodontic care, do yourself a favor- visit this practice and then you can see and experience their professionalism, care and magic touch for yourself! Worth every penny!