Kristinia the property manager is amazing. she made a difficult move so much less stressful. Didn't…read moremind all the phone calls. went out of her way to help. Definitely recommend.

The manager, Mike M. is terrific. Always helpful and attentive. And know his product. A true…read moreasset!! He will help you find what storage spaces you need ! Nice, clean facility and well managed.

This place has been a godsend while we house hunt. It's clean, well-priced, safe, secure and the…read morestaff goes above and beyond to help you pick the right unit and get situated. They also offered to let me switch if after move in I needed a different size. Furthermore, the storage units are very well air conditioned, there are multiple bathrooms in the facility and the bathrooms even have changing tables. Mike was amazing and patient with me. He has helped me on multiple occasions. He also insisted on ensuring I knew how to use all the codes for easy access. This is one of the rare occasions where I wish I could give a sixth star.

Sandra is the best part of coming here. She is warm and sweet every visit! She is the property…read moremanager and I am going to be so sad when she leaves! Love you much Ms. Sandra!!!

From the owner: Lane Properties of Charleston, LLC is a full-service Real Estate and Property Management company…read moreserving Charleston and the surrounding areas for over 50 years. We proudly operate several self-storage facilities located in Mount Pleasant, North Charleston, and Johns Island, and specialize in commercial and residential property management. We pride ourselves in being a small, family owned and operated business that provides superior service and a community-focused demeanor. We work with our partners and investors in analyzing, acquiring, selling and managing commercial real estate properties with the goal of realizing their full potential. We are here to help your business flourish, your move go smoothly and to help you find your dream home!

No. We were so excited to find this place. It's super clean and safe. But we were lied to about…read morethere monthly rates. Apparently we got a promotion that was NEVER disclosed to us. Our rate tripled after four months. We went in to ask what happened. The lady was so rude. She told us her own employee were misinformed and it was our fault we didn't read their contract. Well ma'am. We didn't thjnk we had to reverify the rates YOUR EMPLOYEE TOLD US Horrible. And the rates are ridiculous.

https://slate.com/business/2025/01/self-storage-price-increases-28-day-billing-unit-sales-facility-m…read morenagment.html 213% rent increase in four months. Avoid at all costs even if you have to drive across town.

I was suppose to get a 10% discount in June but the temp help didn't know how to do it. The…read moreregular person running it said he would discount me July for Jun and July. I have been calling since Fri and I go to the help chat and called this morning. The nice lady this morning said she would send him an email go call me. Still no call. I see no bill on the web site to pay. No one ever answers the phone and I have called several times since June to have the cart out so I can use it. I have to always ask for the cart. I had to clean the storage unit out as in the corner there was all this sticky stuff. There is always a wasp next at the door entrance into the storage units. NO CUSTOMER SERVICE!

Filthy mens room - disgusting. Carts might move 3 boxes. Really guys you can do better.read more

Deanne was AWESOME! She answered all my questions and valued my time. I am grateful for he…read moreprofessionalism and consideration of my time. I will continue to business with extra space storage as I have for over the last 2 yrs.

I couldn't have asked for better service. Kerry at the Bowman location was able to help me with my…read morestorage unit in the 17N Mt. Pleasant location!! Not only was he able to help me quickly, he also checked in with me later to make sure everything was still going well and I didn't need anything else. He seriously went above and beyond and I couldn't have been more grateful.

I rented a storage unit at the Go Store It Gregorie Ferry location in June 2025 at $66/month. After…read moreonly two months, I received notice that my rent would increase to $100/month, more than a 50% jump. Hitting a brand new tenant with such a steep change so soon is unreasonable and unfair. On top of that, they are nearly impossible to contact. Calls go unanswered, and getting a timely response is extremely difficult. While the facility itself is fine, the pricing practices and lack of communication have left me feeling taken advantage of. I would not recommend based on this experience.

Very unfortunate to think you can rely on a business to have integrity and do the right thing…read more However, such is not the case with Go Store It. I have been a loyal tenant for years. I was given a rate increase after my first year and called immediately to negotiate. I was kindly given my original move in rate. Fast forward a couple years and I was in need of a larger first floor unit as I am a disabled veteran. After one month's payment, my rate increased $122. I called again immediately to negotiate said increase. I was told it was for inflation, security, and building improvements. I go onto the website to act as a new customer, and my same unit is listed as available for $21 less than my current rate. This is a difference of $143. This is not inflation/improvements or security. This is abuse of contractual power; placing tenants under legally binding agreements with fine print allowing Go Store It to inflate prices as they please and leave consumers in a pinch to move in and forced to move right back out due to affordability. This is not an ethical business model, and consumers should not be treated in such a manner.

Michelle was very helpful adding my additional two units! I rented my first 3 years ago…read more.. Thanks again!

I recently moved and needed a storage space. I found this place near my home. It's clean, and…read morepriced decent, and secure. I was extremely stressed. Kerry one of the main people working, he was very helpful, he answered all my questions, I needed a broom for a mess I made, and in the end I laughed. I felt less stressed when I was done.

This is the best storage in town! Dean and Bruce are awesome. The facility is safe and clean!read more

I had such a good experience! called from out of town to reserve a unit. Jill was so helpful! She…read moreoffered a free moving truck for the day and walked us out to see the unit. The facility is well maintained and priced competitively. but the best part was the excellent customer service provided by Jill! Highly recommend this Morningstar location!

It is a great facility. Storage units are easy to access, clean and safe. Amy was very helpful.read more

Excellent service and most easy to work with. Cheerful snd helpful staff, and the unit was clean…read moreand ready. Altogether a good experience.